4.1 out of 5

"Everything was perfect. the only suggestion I will make, is to have more breakfast area, more lunch area, more restaurant and more pool bar. beside t ... " More

By a verified traveler on Fri 27 Jul 2018

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Hotel Description

4-star beachfront hotel near Playa de los Muertos

Beachfront retreat

Your stay at this Las Glorias hotel places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Also, La Isla is within half a mile (1 km) and Playa Las Glorias is within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa, 7 restaurants, and an outdoor pool are all featured at this eco-friendly hotel. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Balconies, flat-screen TVs

The 291 guestrooms have flat-screen TVs with cable channels and offer balconies and 24-hour room service. Other amenities include minibars, free bottled water, and hair dryers.

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$298 per night

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Non Smoking (Fiesta)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Fiesta Americana Puerto Vallarta & Spa Hotel ratings based on 160 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fiesta Americana Puerto Vallarta & Spa Hotel

Everyone (35) Couples (3)
5 out of 5
Nice resort with an amazing view of the local mountains. We took the whole family, kids aged 4-9, and everyone seemed to have a good time for the week. Even though there's just one main pool and relatively small beach area, neither felt crowded. We enjoyed spending time in both places. You definitely need to be careful in the ocean, the waves can get pretty intense and pull you out, and there is a bit of a drop off. It was fun for the whole family, but you need to be smart and watch kids closely. The food was good. There were a limited number of restaurants; Italian, Mexican, Asian, and a buffet that rotated nightly. All were good, the churros at the Mexican restaurant and the fried ice cream at the Asian restaurant are a must have. The buffet for some reason starts at 7 each night, which seemed late for us with kids but it was a vacation so we just rolled with it. There's also a little coffee shop that we enjoyed hitting up each morning. There were a few cats too, my kids love hanging out with cats whenever we go away to a resort. The rooms were nice, nothing fancy but we were only there to sleep. The resort can be a bit noisy at night if you are a light sleeper. We did not check out the kids club at all. Looked small and we were fine having our kids with us for the week. Overall it was a nice place to stay. We even took the local buses into town and it was not too bad to navigate (locals were helpful to point is in a direction if needed), and we always felt safe.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Angel Sanchez

Thank you for the feedback we take very seriously each gust experience. Hope to see you soon!

3 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 2, 2019 by Angel Sanchez

Thank you

3 out of 5
Area of hotel was very nice. Staff although nice greatly lacked customer service skills even when left a tip constantly. Had my room not cleaned for couple days and had to ask to take trash out. Most workers lack basic English (I know its Mexico but everywhere else I went like Cabo and Cancun there was lots of people who were able to speak and understand). Then finally the resort credit advertised on Travelocity at $50 per day was not honored by hotel and I was told that I have to now contact Travelocity to get credit for that. Overall although we made the best we can out of the resort and service provided I will not be coming back and am now second guessing booking through this site.

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 4, 2019 by Angel Sanchez

Thank you for your feedback it's very important to us known about your experience.

5 out of 5
I have had a great vacation staying at Fiesta Americana. In each category they are succeeded my expectation.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 15, 2019 by Angel Sanchez

Thank you!!

5 out of 5
Beach front hotel. Our waitress Jessica made this an awesome experience!! She rocks!!!!

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 7, 2019 by Angel Sanchez

Thank you for share and taking time to write us a review. See you soon!

3 out of 5
1. Returned 3pm our first full day—room had not been cleaned. 2. At 7pm, the restaurant had already run out of steak. 3. The only entertainment is a band with 2 singers from 8pm to 9pm.

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 4, 2019 by Angel Sanchez

Thank you for your feedback.

4 out of 5

Posted by on Feb 3, 2019

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Comment from Hotel Management

Apr 2, 2019 by Angel Sanchez

Thank you!

5 out of 5
Amazing people working here!!! Miguel, Nacho, and Estimado!!!! Loved it, definitely going back!

Posted by , from Montana on Feb 2, 2019

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Comment from Hotel Management

Feb 4, 2019 by Angel Sanchez

Thank you for share your comment. Hope to see you soon!

5 out of 5

Posted by on Dec 27, 2018

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Comment from Hotel Management

Dec 29, 2018 by Angel Sanchez

Thank you!

5 out of 5

Nice and very clean hotel. The view is excellent.

Pros: Everything. the beach, the pools the location...
Cons: Like I said, more restaurant, more breakfast area, lunch , and pool bars.
Location: very good location.
Everything was perfect. the only suggestion I will make, is to have more breakfast area, more lunch area, more restaurant and more pool bar. beside that, everything else was great.

Posted by , from Boston, Mass. on Jul 27, 2018

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Comment from Hotel Management

Jul 30, 2018 by Angel Sanchez

Thank you for share your experience, your feedback is very important and let us improve in opportunity areas, so the next time you can see the changes. Hope to see you soon!

About the Fiesta Americana Puerto Vallarta & Spa Hotel

Location Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL 48333

All-inclusive Details

All-inclusive room rates at Fiesta Americana Puerto Vallarta & Spa Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

  • Minibar (all beverages included)

Property Features

Some rates at Fiesta Americana Puerto Vallarta & Spa Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta & Spa Hotel like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This eco-friendly hotel also offers a children's pool, a fitness center, and a garden. Free self parking is available. Smoking is allowed in designated areas at this 4-star Puerto Vallarta hotel.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fiesta Americana Puerto Vallarta & Spa Hotel offers 291 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

El Mexicano - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Chulavista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

The Grill - This restaurant specializes in international cuisine and serves lunch only. Open daily.

La Cevicheria - This seafood restaurant specializes in seafood and serves lunch only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness facility, water aerobics and salsa lessons.

The recreational activities listed below are available either on site or nearby; fees may apply.

This property's adults-only (21+) SONNE Beach Club (surcharges apply) offers rooftop views, a first class infinity pool offering a 180-degree view of Banderas Bay, 2 spa tubs, 9 luxurious cabanas and a lounge area with day beds (available for rent), and a bar and grill stacked with refreshing cocktails and snacks (surcharge).

  • Playground on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Parking is available for cars only. Other vehicles will not be permitted onsite. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 15 per day (1-device limit, rates may vary)
  • Valet parking fee: MXN 70 per night
  • Facilities fee: MXN 15 per person, per day and includes use of:

  • - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americana Fiesta Puerto Vallarta
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.