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Tru by Hilton Portland Airport Area

2.5 star property
Hotel near Maine Mall in South Portland

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Photo gallery for Tru by Hilton Portland Airport Area

Snack bar
In-room safe, soundproofing, free WiFi, bed sheets
Business center
Reception
Billiards

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(195 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(132 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

About the neighborhood

South Portland

Close to airport.At this South Portland hotel, you'll be within half a mile (1 km) of Maine Mall and 3 miles (5 km) of Racket & Fitness Center. Also, Casco Bay is within 3 miles (5 km) and Thompson's Point is within 6 miles (10 km).

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 5 min drive - 4.3 miles
  • Maine Medical Center - 7 min drive - 5.6 miles
  • State Theatre - 8 min drive - 6.1 miles
  • Cross Insurance Arena - 9 min drive - 6.3 miles

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Tru by Hilton Portland Airport Area

Hotel near Maine Mall in South Portland
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Outdoor pool
DoubleTree by Hilton Hotel Portland
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,330 reviews
$74 nightly
The price is $81
Jan 27 - Jan 28
Total with taxes and fees
DoubleTree by Hilton Hotel Portland

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Frequently asked questions

How close is Tru by Hilton Portland Airport Area to the airport?

Tru by Hilton Portland Airport Area is 2.3 mi (5-min drive) away from the Portland Intl. Jetport Airport (PWM) airport, the closest popular airport to the property.

Does Tru by Hilton Portland Airport Area have an airport shuttle?

Tru by Hilton Portland Airport Area offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Tru by Hilton Portland Airport Area to the beach?

This hotel is 7.3 mi (14-min drive) from Higgins Beach and 7.8 mi (14-min drive) from Scarborough Beach State Park. Don't forget your sunscreen!

Does Tru by Hilton Portland Airport Area offer free breakfast?

Tru by Hilton Portland Airport Area offers free on-the-go breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Tru by Hilton Portland Airport Area?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Portland Airport Area?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Tru by Hilton Portland Airport Area?

This hotel offers free self parking.

Does Tru by Hilton Portland Airport Area have a pool?

Tru by Hilton Portland Airport Area does not have a pool, but guests have access to a nearby indoor pool.

Does Tru by Hilton Portland Airport Area have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Portland Airport Area to downtown South Portland?

Tru by Hilton Portland Airport Area is 4.9 mi away from South Portland.

Tru by Hilton Portland Airport Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1069 out of 1711 reviews
Rating 8 - Good. 395 out of 1711 reviews
Rating 6 - Okay. 151 out of 1711 reviews
Rating 4 - Poor. 51 out of 1711 reviews
Rating 2 - Terrible. 45 out of 1711 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

JOHNEEN, SKOWHEGAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk clerk was very easy to talk with and made us feel welcomed. She did everything right to make the check in easy. The breakfast women was helpful to us, too. Great personality and truly wanted us to have a good meal
Stayed 1 night in Dec 2025

8/10 Good

LYNN

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2025

10/10 Excellent

Holli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great however the pool next door was not warm!
Stayed 1 night in Nov 2025

10/10 Excellent

JOHNEEN, SKOWHEGAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Comfortable bed and pillows. Room was clean and the bathroom was good.
Stayed 1 night in Oct 2025

8/10 Good

JOHNEEN, SKOWHEGAN

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and a walk in shower as I had booked.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Close to the airport. Parking situation was convenient.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Oct 2025

10/10 Excellent

DALVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle was excellent. Parking is free. Room was clean and quiet.
Stayed 2 nights in Oct 2025

6/10 Okay

Jennae

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Man who checked us in was great. After that the front desk people were snappy and rude to myself and others each time i was in the lobby. Breakfast hours changing was inconvenient as well. Should be the same 7 days a week. We just barely made it in time our last morning in the hotel because it closed an hour earlier then it did over the weekend. Should update the pillows, so flat! Felt like there were a couple cotton balls in them and that was it. Super sore neck now after sleeping on them for a few nights.
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Free airport shuttle was very convenient and on time.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANDREW

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Giovaninni, Revere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok

Was extremely disappointed there was no tv and we were looking to was the brewer playoff game. No one could fix and and they didn’t know who the carrier was to call. I heard another customer ask for change to purchase something to eat because they missed breakfast and they were told they didn’t have change. The hotel itself was very nice but seemed to be run very inefficiently
Stayed 2 nights in Oct 2025

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced hotel near to Portland which is a lovely city to visit. Comfortable spacious rooms. Easy parking. Good breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Marytere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Eddie

Business traveler

Tru fits just right for business travel

Clean modern hotel. Gets all the basic right for an easy work stay. Hotel shuttle is very useful as PWM is a short ride away making early morning flights less stressful
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, private, just what I needed.
Stayed 2 nights in Oct 2025

4/10 Poor

Richard

Disliked: Cleanliness
We felt that $240 a night was a lot for what we got. The main positive is reasonable proximity to the airport. Negatives: mildew in the shower; hydrophobic towels; blanket and sheets on bed were very thin; furnishings were odd and consisted of unusual shelving system and hanger rack rather than dresser and closet, making any unpacking awkward; noisy heating system; inadequate soundproofing for its proximity to airport. Definitely not for a multinight stay.
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Staff & service, room comfort

An okay hotel

Shower was dirty, with hair in it. There was no breakfast available. Otherwise no issues.
Stayed 1 night in Oct 2025

10/10 Excellent

BETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th stay and I wouldn't stay anywhere else.
Stayed 6 nights in Oct 2025