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Comfort Suites Portland Airport

2.5-star property
12010 NE Airport Way, Portland, OR 1-855-201-7819

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4.1 out of 5
Very good!
See all 16 Travelocity Reviews

"One of the few hotels that served a hot breakfast. Room and hotel were very clean. " More

By a verified traveler on Thu 22 Jul 2021

Points Of Interest

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Hotel Description

Portland hotel in Parkrose area

Close to airport

A stay at this Parkrose hotel places you within 9 miles (15 km) of Columbia River Gorge National Scenic Area and 12 miles (20 km) of Veterans Memorial Coliseum. Moda Center and Oregon Museum of Science and Industry (OMSI) are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and refrigerators, the 80 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, hydromassage showerheads, and coffee/tea makers.

Comfort Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$112* Per night/room Oct 10 - Oct 11

Comfort Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Double Room, 2 Queen Beds, Non Smoking (Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Single Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Portland Airport ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Portland Airport

Everyone (11) Business (1) Family (5)
5 out of 5
One of the few hotels that served a hot breakfast. Room and hotel were very clean.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 22, 2021 by JOE

Thank you for sharing that . We appreciate it greatly . We look forward to your next visit.

5 out of 5
Very close to PDX, as we had an early morning flight. I did find a cheeseburger box behind the chairs...probably missed. The morning hot breakfast was good and served safely.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 6, 2021 by joe

Thanks for the feedback . We will look into the Housekeeping issues for you.

4 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Dec 2, 2019 by JOE

Thank you for all the kind comments , We appreciate the feedback.

4 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 29, 2019 by JOE

Thank you for the nice review. We look forward to your next stay with us .

5 out of 5
Desk clerk was super nice. Bathroom was super tiny but the room was really nice.

Posted by on Aug 3, 2019

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Comment from Hotel Management

Sep 12, 2019 by JOE

Thank you for the review .We appreciate it .

5 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 24, 2019 by Joe

Thank you for taking the time to respond . We appreciate the feedback . Sincerely,

4 out of 5
We were excited to learn that the hotel had extended parking for the airport and chose the hotel because of this feature only to learn at time of check in that this is not available for the month of March!!! Considering it is the 30th of March you would think that they could have worked with us. Very unhappy about this.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 24, 2019 by Joe

We have limited parking spaces and they tend to sell out fast. The park and Fly Package is $179.99 and has to be booked in advance via the hotel directly, and is not available through third party websites like expedia. So we were un-able to convert at check in . Sorry about that .

5 out of 5
Staff was friendly and accommodating - allowed us to store our bags before check-in so we could dump our rental car and spend the day exploring Portland. Room was clean and comfortable and breakfast was tasty. Transportation to / from the airport was speedy. Our only complaint was the adjoining door to the next room - you could hear every word from the neighbors through it.

Posted by on Jul 27, 2018

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4 out of 5

Needed hotel close to airport

Pros: Basic
Cons: Heat was off and had to call to have it turned on after some time of fiddling with it.
Location: OK. Difficult to find suitable restaurant closeby.
OK. Had trouble finding decent restaurant that was close.

Posted by on Apr 29, 2018

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Comment from Hotel Management

Jun 12, 2018 by JOE

Sorry- the next time please visit Sidelines the Sports bar and China Wok the Oriental restraurant, right in our parking lot .

3 out of 5

Fire Alarm Refund

We stayed at this hotel because we needed to be at the airport early in the morning. We went to bed and were woken up around 12:30 am by a fire alarm, which went on and off until about 3:00 am (a room was flooded). In the morning I received a discount, but didn't realize til I left that it was only $10. I was pretty disappointed, as I didn't really sleep, so I emailed the GM and he refunded me half the room rate, which I thought was really awesome and appropriate. I appreciate this courtesy and realize the fire alarm was a fluke, but it's so nice that Comfort Suites cares enough about guests to keep them happy. I would definitely stay again! It was clean, friendly, and comfortable outside of the weird alarm event.

Posted by on Apr 4, 2017

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About the Comfort Suites Portland Airport

Location 12010 NE Airport Way, Portland, OR 97220

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Portland Airport offers its guests an indoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The business-friendly Comfort Suites Portland Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis. This Portland hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites Portland Airport offers 80 accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service 4 AM to midnight.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Portland Airport
  • Comfort Suites Portland Airport
  • Comfort Suites Portland Airport Hotel Portland
  • Portland Comfort Suites
  • Comfort Suites Portland Airport Hotel
  • Comfort Suites Portland
  • Comfort Suites Portland Airport Hotel
  • Comfort Suites Portland Airport Portland
  • Comfort Suites Portland Airport Hotel Portland

You should know

  • Comfort Suites Portland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.