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4.8 out of 5

"Cement floors in bathroom cold, not adequate breakfast offered, everything close was closed on Sunday " More

By a verified traveler on Fri 13 Mar 2020

Hotel Description

4-star hotel near Veterans Memorial Coliseum

In shopping district

Within a 15-minute walk of this Pearl District hotel, you'll find Roseland Theater and Pioneer Courthouse Square. Veterans Memorial Coliseum and Moda Center are also within 2 miles (3 km).

Renovated in 2018

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 4 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free WiFi, refrigerators

The 153 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Premium bedding, espresso makers, and free local calls are also available.

Deluxe Room, 1 King Bed, Accessible, City View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Canopy by Hilton Portland Pearl District ratings based on 12 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Canopy by Hilton Portland Pearl District

Everyone (6) Couples (4) Family (2)
4 out of 5
Cement floors in bathroom cold, not adequate breakfast offered, everything close was closed on Sunday

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by CanopyPDX

Thank you for your recent stay with us and for taking the time to share your thoughts. I am terribly sorry that the cement floors were cold and that the breakfast items did not meet your expectations. I have forwarded your comments to our food & drink team for review. We appreciate your stay with us regardless and hope you travel safe!

5 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Canopy PDX

Thank you for your kind review! Hope you can stay with us again soon

4 out of 5
Great beds. Late night pizza in the cafe was first rate. Shower volume is pokey.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by Canopy PDX

Thank you for your kind review! Hope you can stay with us again soon.

5 out of 5
The room was fine the sliding doors are a little loud when you open them.......not a big problem but tollet paper and Kleenex Could be alittle softer Loved the popcorn

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Canopy PDX

Thank you for your kind review! Hope you can stay with us again soon

5 out of 5
Great place in a very nice part of Portland. Restaurant and breweries in addition to other business make the location ideal.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by CanopyPDX

Thank you for your stay and kind review! We are happy to hear you enjoyed our hotel's fantastic location. We hope you can come back and stay with us again soon.

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by CanopyPDX

Thank you for your stay and 5 out of 5 rating. Please come back and stay with us again soon!

5 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Canopy PDX

Thanks for your kind review! Hope you can stay with us again soon!

5 out of 5
Free coffee in the lobby in the morning is always a plus for us and it was good coffee! Great shower and very comfy bed. I slept great. Floors are exposed cement with a thin area rug around bed area and were definitely not the cleanest but I brought my flip flops so I was set. I paid extra for a “city view” which I was disappointed with so probably wouldn’t do that again but I would come back to hotel. Very nice. Cheers!

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by CanopyPDX

Thank you for your stay and wonderful 5/5 review. I will be sure to address your feedback with our tidiness staff and work hard to fix the issue you experienced with cleanliness. Our deluxe rooms also come with a bath robe and complimentary pair of Canopy socks, but of course, when we are at capacity not every view is equal. We are so happy hear you enjoyed our other amenities, and yes - we source all of our food and drink locally so it is promised to be top notch quality! Please come back and stay with us again soon.

5 out of 5
great modern joint with great street access...indoor outdoor deal on street...

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by CanopyPDX

Thank you for your stay and review. I am happy to hear you enjoyed our facilities and hope you can come back to stay with us again soon.

5 out of 5
The room was large and comfortable. I love all the seating areas and common spaces to relax and regroup between outings.

Posted by , from Pleasant Grove, UT on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by CanopyPDX

Thank you Art. We appreciate your business and hope you will come back and stay with us again soon.

About the Canopy by Hilton Portland Pearl District

Location 425 NW 9th Avenue, Portland, OR 97209

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 4 meeting rooms available. The business-friendly Canopy by Hilton Portland Pearl District also features a fitness center, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. A complete renovation of Canopy by Hilton Portland Pearl District was completed in 2018. This 4-star Portland hotel is smoke free.

  • 153 guestrooms or units
  • 12 levels
  • Dining venue
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland Intl. Airport (PDX) (14.5 km / 9 mi)
  • Train station: Portland Union Station (0.6 km / 0.3 mi)
  • Metro station: Union Station-NW 6th and Hoyt Street Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Canopy by Hilton Portland Pearl District offers 153 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Vaux - This restaurant serves dinner only. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Weight limit: 75 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canopy Hilton Portland Pearl District Hotel
  • Canopy Hilton Portland Pearl District
  • Canopy Hilton land Pearl Dist
  • Canopy by Hilton Portland Pearl District Hotel
  • Canopy by Hilton Portland Pearl District Portland
  • Canopy by Hilton Portland Pearl District Hotel Portland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.