2/10 Terrible
Annavarapu
Traveled with partner
Jun 30, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay at this property was extremely disappointing. Upon arrival, I was given a room where the door wouldn’t lock at all with the key card. When I brought this to the staff’s attention, I was moved to another room but even then, I wasn’t given a functioning key card. Every time I needed to enter my room, I had to ask the staff to open it for me, which was incredibly inconvenient and unacceptable.
The condition of the room was far below expectations. There was no refrigerator or microwave, despite these being listed on the website. When I asked about it, I was told the hotel is under new management, but that doesn’t excuse not informing guests ahead of time or updating the advertised amenities.
To make matters worse, the smell of smoke was present throughout the property, including the hallways, even though it was supposed to be non-smoking. I also noticed visible mold on the windows, which is a serious health and cleanliness concern.
Overall, the experience did not align with what was promised, and I would not recommend staying here.
Annavarapu
Stayed 1 night in Jun 2025