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"We arrived around 2:00 am, the front desk was not manned. After waiting for 15 minutes, I walked around in the back area calling out and knocking try ... " More

By a verified traveler on Wed 16 Nov 2016

Hotel Description

3.5-star hotel near UPMC Lemieux Sports Complex

In suburbs

At this Mars hotel, you'll be within 3 miles (5 km) of UPMC Lemieux Sports Complex and 6 miles (10 km) of Cranberry Township Community Waterpark. North Park is within 9 miles (15 km) and UPMC Passavant Hospital is within 12 miles (20 km).

Renovated in 2015

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 189 guestrooms offer free WiFi and free wired Internet, as well as TVs with Netflix. Room service, free newspapers, and free local calls are also available.

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Nov 3 - Nov 4

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub (Mobility/Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Pittsburgh - Cranberry ratings based on 21 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Pittsburgh - Cranberry

Everyone (5) Family (2)
4 out of 5
Accessibility to major highways and comfortable rooms.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by General Manager

Thank you for being our guest at the DoubleTree by Hilton Hotel Pittsburgh - Cranberry. We are delighted you liked our comfortable accommodations and convenient location with proximity to the interstate. It was a pleasure hosting you, and we look forward to welcoming you again. Rick Antestenis, General Manager

2 out of 5
Nice hotel but they have bed bugs. I have bites all over my arms.

Posted by , from Pittsburgh on Oct 24, 2018

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Comment from Hotel Management

Oct 31, 2018 by Albert H

Matthew, Thank you for leaving feedback on your visit. We apologize for any inconvenience that you may have experienced during your visit. We had your room checked by our ecolab service and there were no traces of bed bugs found.

3 out of 5

Night Shift Staff not so good.

Pros: Overall cleanliness, the lobby decor, breakfast facility and bar.
Cons: The after hours service from the desk.
Location: All was well as we were centrally located for our activities.
We arrived around 2:00 am, the front desk was not manned. After waiting for 15 minutes, I walked around in the back area calling out and knocking trying to find someone to no avail. I thought it very strange that I had access to some of the areas that I was searching, like the server room, etc. My wife then called the Hotel and spoke with their representative, who asked if we were on site and also tried to reach someone, ringing the desk, etc. Finally after approximately 30 minutes and while my wife was still on the phone with the Hotel, a security person arrived at the desk. He disappeared and the hotel clerk appeared from somewhere, who then checked us in. We were very tired from our travels, and this unnecessary delay did not go over well with us. We also left around 2:45 am on Monday to catch our flight, and the same after hours desk person could not print out our final charges due to the "computer audit" so we left with a verbal estimate of our stay? She took my email and said she would send it to me. I still had not received the email late Monday night after arriving home, so I called them. RJ the desk clerk had my email as he confirmed with me, and sent it right away. As for the room, we could not latch the bathroom door as the latch does not match up with the opening in the door frame. Also, around 1:00 am on the Monday we left, the hotel instruction/evacuation sign fell from the back of the door, landing on the tile floor waking us up.

Posted by , from Southern California on Nov 16, 2016

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2 out of 5

Would NOT stay there again.

Pros: Location
Location: Shopping and restaurants
This was our second time staying at this hotel. The rooms need updating, the TVs remotes and cable often do not work. The room heater did not work. We work up to a room that was 58 degrees. Tried it a second time thinking things might be better but not really impressed.

Posted by on Nov 24, 2015

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3 out of 5

Overnight

Booked the wrong night ( my fault). They had a room available. It was nice.

Posted by on Jul 1, 2015

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5 out of 5

Wonderful

First time staying in a DoubleTree and it was fabulous. Comfortable, clean, helpful staff. Would definitely stay again!!

Posted by , from Pennsylvania on Apr 20, 2015

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5 out of 5

Great Hotel in Cranberry Township

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Traveled to Cranberry Township for Work, really enjoyed the area. (didn't see much of it, worked most of the time) This property was recently remodeled, and it was really great. My coworker stayed at the recently opened Hilton Garden Inn. I did have dinner there one night and it was very nice. The 4 Points was just as nice, and my dinner there was just as good. After a long workday, I enjoyed a swim in the indoor pool, and a soak in the hot tub. Cleanliness of the room was great too.

Posted by , from Denver, PA on Oct 31, 2012

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5 out of 5

Nice place and good pool

Pros: Free Internet, sauna
I picked this hotel for the price and the sauna. The pool area was nice and it was a great little indoor pool. The outside looked better but was closed (winter). Overall it was clean and a good place to stay.

Posted by on Oct 16, 2012

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1 out of 5

Hotel is outdated.

Pros: Quiet
Cons: Nothing close, No free Internet, no breakfast
Do not stay here. Hotel was outdated, and room was not ready until 7pm! Bar closed at 7:30pm for renovations on a holiday weekend. I would not recommend this place. No breakfast included whatsoever.

Posted by , from Pittsburgh on Sep 20, 2012

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4 out of 5

Nice but ready for updates

Pros: Close restaurants
We've stayed here before. Convienient location. This hotel is currently getting ready for full renovation which is really due. You should be aware that this may be a long process and could impact your stay. Nice indoor pool. The restaruant is good. Very fast room service. Really uncomfortable mattresses and the carpet was just so-so clean. Several newer hotels in close proximity that may be worth considering until the renovations are complete.

Posted by , from Memphis, TN, USA on Nov 30, 2011

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About the DoubleTree by Hilton Hotel Pittsburgh - Cranberry

Location 910 Sheraton Drive, Mars, PA 16046

Property Features

DoubleTree by Hilton Hotel Pittsburgh - Cranberry offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 23000 square feet (2137 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Hotel Pittsburgh - Cranberry also features a vending machine, coffee/tea in a common area, and concierge services. A free area shuttle within 6.00 mi is available. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Pittsburgh - Cranberry was completed in 2015. This 3.5-star Mars hotel is smoke free.

  • 189 guestrooms or units
  • 5 levels
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Pittsburgh, PA (PIT-Pittsburgh Intl.) (38.6 km / 24 mi)
  • Property shuttles: Free area shuttle within 6.00 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Pittsburgh - Cranberry offers 189 accommodations with laptop-compatible safes and safes. Televisions come with pay movies and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mars hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Ember & Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Minimum guest age is 18
  • Debit cards
  • Number of children who can stay free - 17

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 per person (approximately)
  • Pet fee: USD 50.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Pittsburgh North
  • Four Points Sheraton North
  • Four Points Sheraton Pittsburgh
  • Four Points Sheraton Pittsburgh North
  • Four Points Sheraton Pittsburgh North Hotel
  • Four Points Sheraton Pittsburgh North Hotel Mars
  • Four Points Sheraton Pittsburgh North Mars
  • Pittsburgh Four Points Sheraton
  • Sheraton Four Points Pittsburgh
  • Sheraton Pittsburgh North
  • DoubleTree Hilton Hotel Pittsburgh Cranberry Mars
  • DoubleTree Hilton Hotel Pittsburgh Cranberry
  • DoubleTree Hilton Pittsburgh Cranberry Mars
  • DoubleTree Hilton Pittsburgh Cranberry
  • DoubleTree by Hilton Hotel Pittsburgh - Cranberry Mars
  • DoubleTree by Hilton Hotel Pittsburgh - Cranberry Hotel
  • DoubleTree by Hilton Hotel Pittsburgh - Cranberry Hotel Mars

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Pittsburgh-Hotels-DoubleTree-by-Hilton-Hotel-Pittsburgh---Cranberry.h1172-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.