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4.0 out of 5

"Property was very nice and kept sanitary during these times of COVID-19. Staff was very helpful. I enjoyed our stay at AC Marriott. " More

By a verified traveler on Mon 03 Aug 2020

Hotel Description

3.5-star hotel near David L Lawrence Convention Center

City center stay

Within a 10-minute walk of this Strip District hotel, you'll find David L Lawrence Convention Center and Benedum Center. PPG Paints Arena and PNC Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 134 guestrooms offer WiFi and premium bedding. Netflix, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Sep 30 - Oct 1

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

AC Hotel Pittsburgh Downtown ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel Pittsburgh Downtown

Everyone (3) Family (4)
5 out of 5
Property was very nice and kept sanitary during these times of COVID-19. Staff was very helpful. I enjoyed our stay at AC Marriott.

Posted by , from Pittsburgh, Pa on Aug 3, 2020

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Comment from Hotel Management

Aug 3, 2020 by GM

Dear Reeves, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Alisa Faulk General Manager

4 out of 5
It is a pretty modern, contemporary hotel. It is a bit unusual that the lobby is on the top floor, but it isn't a problem. Clean rooms, great staff, good location, safe area of town. I would stay there again.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 23, 2019 by AC Hotel

Thank you for your review! We hope to see you again soon.

5 out of 5
I was totallly surprised by the decor, comfort, and cleanliness of of this property! I like the modern look of the Scandinavian decor! The king size bed was very comfortable!! The pillows, I believed to be high quality feathered down material was full and supportive which added to the comfort of the bed! The bathroom was very clean and the decor/design made it enjoyable to hang out in. Something one would normally not say about a hotel bathroom!!! I was impressed with the frosted sliding glass door to the bathroom and the over-head shower and the consistency of water pressure and temperature!!! Now, last but not least, the customer service, was superb!!! From the valets to the front desk personnel to the bartenders/food service people to wonderful room servicing personnel...All very professional and genuinely courteous and friendly!! I wished I could remember names to give everyone separate kudos but I can’t! I would recommend AC HOTEL DWNTWN PITTSBURGH by MARRIOT to anyone visiting Pittsburgh, PA If you’re attending an event at the CONVENTION CENTER or want to be DWNTWN and within walking distance to the PITTSBURGH PIRATES BASEBALL STADIUM.

Posted by , from Chattanooga, TN on May 22, 2019

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Comment from Hotel Management

Jun 11, 2019 by Stephanie

Dear Miles, Thank you for your review. We appreciate the great feedback. We hope to welcome you back to the hotel again in the future. Stephanie Director of Sales

1 out of 5
After driving 5 hours to Pittsburg, I get to the hotel and our room size isn’t available. I was offered pillows and a comforter so someone can sleep on the floor. Sam was the receptionist and he offered $30 off my stay, then $50, then $100. I asked to speak to the manager and he said she would be in the following morning. We I finally spoke to Kristen she lacked professionalism after I waiting for almost 15 minutes for her to come over from cleaning tables in the breakfast area. When she got to the receptionist desk, I overheard Jessie speak to her about my concern. She still riding address me and worked with another guest to try to resolve his concern. When I spoke up and asked was I going to be assisted, Kristen acted like she didn’t know I was waiting for her. After expressing my concern, Kristen informed me that rooms aren’t guaranteed despite me booking the room size that was needed for my family. I shared with her that I’m paying over $600 to have someone sleep on the floor. No accommodations were offered to help my situations. When I brought up the discount Sam mentioned the previous night, Kristen said there wasn’t a discount available for my inconvenience. She offered me coffee and when I challenged the policy she was trying to quote she offered me the availability to cancel my room instead of trying to fixed their mistake. I also got the excuse of a computer error that reflected the room size I reserved, but it wasn’t actually the case. Horrible experience here!!

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 5, 2019 by GM

Dear Queen, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned and I regret that we did not resolve the issue to your satisfaction. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Alisa Faulk General Manager

4 out of 5

Posted by on Jan 17, 2019

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5 out of 5
Beautiful new hotel. Loves the feel and look. Would stay again.

Posted by on Jan 2, 2019

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About the AC Hotel Pittsburgh Downtown

Location 1126 Smallman Street, Pittsburgh, PA 15222

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness center, a library, and coffee/tea in a common area are also featured at the business-friendly AC Hotel Pittsburgh Downtown. For a fee, parking is available. This 3.5-star Pittsburgh hotel is smoke free.

  • 134 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Pittsburgh Intl. Airport (PIT) (30.4 km / 18.9 mi)
  • Train station: Pittsburgh Station (0.3 km / 0.2 mi)
  • Metro station: Steel Plaza Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

AC Hotel Pittsburgh Downtown offers 134 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. This Pittsburgh hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.

AC Kitchen Breakfast - This restaurant specializes in Modern European cuisine and serves breakfast only.

Level 7 PGH - This cocktail bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 for adults and USD 16.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 29 per day
  • Valet parking fee: USD 29 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Pittsburgh Downtown
  • Ac Pittsburgh Pittsburgh
  • AC Hotel Pittsburgh Downtown Hotel
  • AC Hotel Pittsburgh Downtown Pittsburgh
  • AC Hotel Pittsburgh Downtown Hotel Pittsburgh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.