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La Quinta Inn by Wyndham Phoenix Thomas Road

2.5-star property
2725 N Black Canyon Hwy, Phoenix, AZ 1-855-201-7819

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3.1 out of 5
See all 15 Travelocity Reviews

"Very close to the interstate 17, easy access but from our room, we heard could hear it all night. Continental breakfast was good and plentiful. Staf ... " More

By a verified traveler on Sun 15 Dec 2019

Points Of Interest

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Hotel Description

Hotel near Grand Canyon University in Phoenix

In Phoenix

Your stay at this Encanto hotel places you within 3 miles (5 km) of Roosevelt Row and The Van Buren. Heard Museum and Arizona Veterans Memorial Arena are also within 3 miles (5 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. There's a terrace and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 139 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Deluxe Suite, 2 Double Beds, Non Smoking (Deluxe Family Suite)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Quinta Inn by Wyndham Phoenix Thomas Road ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Phoenix Thomas Road

Everyone (10) Couples (1) Family (4)
4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 16, 2020 by GM

Thank you for taking the time to leave us some feedback, we appreciate it!

4 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 31, 2020 by GM

Thank you for taking the time to leave us some feedback, we appreciate it!

3 out of 5
Very close to the interstate 17, easy access but from our room, we heard could hear it all night. Continental breakfast was good and plentiful. Staff was awesome but we had shower issues.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by GM

Thank you for taking the time to leave us some feedback, we appreciate the kind works regarding out staff and will address your concerns immediately to ensure we provide the best possible service to our guests.

3 out of 5
The room had a weird smell. And the bed had a big indention in the middle, which made it uncomfortable to sleep. Rm 407

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by Assistant General Manager

Dear Valued Guest, Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear your visit with us fell below par. I will address your comments with my team, and set aside some time to thoroughly inspect the room with my maintenance and housekeeping team to ensure everything is up to par. Thank you for your time and feedback. It is my hope that you give us the opportunity to better serve you in the future. Sincerely, Assistant General Manager

5 out of 5
All went well at check in. Slept good room was very clean

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 24, 2019 by Assistant General Manager

Dear Valued Guest, Thank you for taking the time to let us know about your recent stay with us. I'm pleased to hear you had such an enjoyable visit. We hope to see you again on your next visit to Phoenix! Sincerely, Assistant General Manager

4 out of 5
the good, it was close to chase field. the bad, very close to the freeway so it was a little run down looking

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 20, 2019 by Assistant General Manager

Dear Valued Guest, Thank you for taking the time to let us know about your recent stay with us. I see your overall stay fell below par. This is definitely not the type of experience we want you to have while staying with us. It is my hope that you will give us an opportunity to better serve you in the future. Sincerely, Assistant General Manager

3 out of 5

Posted by on Feb 20, 2019

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2 out of 5
Great staff. Room desperately needs repair and updating. Lots of noise from the highway all night.

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 28, 2019 by Assistant General Manager

Dear Valued Guest, Thank you for taking the time to let us know about your recent stay with us. I appreciate your time and feedback. I apologize about the issues you may have experienced during your stay. I will share your comments with my team so we can work towards improving future stays for you and other guests. Thank you, Assistant General Manager

5 out of 5
Very nice and welcoming place to stay!! We have been in the phx area for 3 weeks today and this is by far the easiest and most welcoming place!!

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 18, 2018 by Assistant General Manager

Dear Valued Guest, Thank you for taking the tome to let us know about your recent stay with us. I'm pleased to hear you had such an such a nice visit with us. If you have any feedback on how we can improve future stays, please let me know! Sincerely, Assistant General Manager

2 out of 5
Pros: The front desk staff was friendly.
When I arrived, the toilet was clogged. The only access to power outlets are either under furniture or required a lamp to be unplugged. Over all the property feels old and dirty. The iron had scorched plastic (polyester?) that transferred to a shirt that I ironed.

Posted by on Jun 14, 2018

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Comment from Hotel Management

Jun 23, 2018 by Liz Ananyeva

Dear Guest, Thank you for your survey, I was happy to read that you found my staff to be friendly. I am sorry that we didn't meet and exceed your expectations when it came to the electrical outlets and iron. I have shared your comments with my head housekeeper and maintenance supervisor. We have replaced the iron in the room and added additional power strips. Your business is extremely important to us, and I sincerely hope that you give us another opportunity and consider returning! Have a great day! Liz A

About the La Quinta Inn by Wyndham Phoenix Thomas Road

Location 2725 N Black Canyon Hwy, Phoenix, AZ 85009

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly La Quinta Inn by Wyndham Phoenix Thomas Road. Free self parking is available. Smoking is allowed in designated areas at this Phoenix hotel.

  • 139 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (19.2 km / 11.9 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham Phoenix Thomas Road offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible pool
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQIA friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.