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4.2 out of 5

"I had no problems checking in. The staff was very helpful and friendly. " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

3-star guestrooms with kitchenettes

In suburbs

You'll find Power Line Trail Horsham Trailhead and Speed Raceway within 2 miles (3 km) of this hotel. Also, Willow Grove Park Mall is within 3 miles (5 km) and Wings of Freedom Aviation Museum is within 6 miles (10 km).

Business services

This hotel features an indoor pool and a fitness center. Business travelers can take advantage of the 24-hour business center. Free self parking, a snack bar/deli, and express check-in are also offered.

Free WiFi, kitchenettes

The 155 guestrooms feature kitchenettes with microwaves, as well as free WiFi and TVs with cable channels. Other amenities include sofa beds, sitting areas, and premium bedding.

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$111* Per night/room Aug 22 - Aug 23

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites Philadelphia Willow Grove ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites Philadelphia Willow Grove

Everyone (11) Couples (1) Family (5)
2 out of 5

Posted by on Jun 27, 2021

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5 out of 5
I had no problems checking in. The staff was very helpful and friendly.

Posted by on Jan 26, 2020

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5 out of 5

Posted by on Nov 23, 2019

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5 out of 5
The staff from checkin to checkout were wonderfully kind! Our room cleaner, the maintenance man etc. everyone had a smile and made sure our stay was comfortable.

Posted by on Oct 7, 2019

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5 out of 5
The place was clean and friendly. Great location for where we were going

Posted by on Aug 4, 2019

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4 out of 5
Location was great. I wasn't able to get a late check out as I wanted, but otherwise, it was a good stay. Thanks!

Posted by on Aug 4, 2019

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1 out of 5
The desk clerk was very rude. I did not find out until I arrived there that my reservation had been cancelled. The woman at the desk acted as if I had no right to be there. She made no apologies about having to cancel my reservation and made no attempt to make it right. She was very dismissive. I will not ever try to stay at this location again. I did not get her name, but she was on duty on 6/22/19, in the evening. In my opinion, she should be reprimanded and have to take a course on proper manners.

Posted by on Jun 29, 2019

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4 out of 5

Posted by on May 20, 2019

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4 out of 5

Posted by on Apr 14, 2019

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5 out of 5

Posted by on Mar 30, 2019

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About the SpringHill Suites Philadelphia Willow Grove

Location 3900 Commerce Avenue, Willow Grove, PA 19090

Renovations + Closures

The following facilities or services will be unavailable from May 1 2021 to October 31 2021 (dates subject to change):

  • Swimming pool

Property Features

SpringHill Suites Philadelphia Willow Grove offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. There's an onsite 24-hour business center. Event space at this hotel measures 1035 square feet (96 square meters). The business-friendly SpringHill Suites Philadelphia Willow Grove also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Willow Grove hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 3 levels
  • 1035 sq ft of conference space
  • 96 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia International Airport (PHL) (41.6 km / 25.8 mi)
  • Train station: Willow Grove Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Hotel Names

  • SpringHill Suites Philadelphia Hotel Willow Grove
  • SpringHill Suites Philadelphia Willow Grove
  • SpringHill Suites Willow Grove
  • Willow Grove SpringHill Suites
  • Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
  • SpringHill Suites Philadelphia Willow Grove Hotel
  • SpringHill Suites Philadelphia Willow Grove Hotel
  • SpringHill Suites Philadelphia Willow Grove Willow Grove
  • SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.