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"Older feeling hotel, not so cleanly, our room had no headboard but had holes and missing paint where it once was. Dog friendly room but lack luster f ... " More

By a verified traveler on Sun 12 Jul 2020

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Hotel Description

Horsham guestrooms with kitchens

In Horsham

You'll be within half a mile (1 km) of Power Line Trail Horsham Trailhead and 2 miles (3 km) of Speed Raceway with a stay here. Also, Wings of Freedom Aviation Museum is within 3 miles (5 km) and Willow Grove Park Mall is within 6 miles (10 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 136 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and ironing boards are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Nov 14 - Nov 15

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Philadelphia Horsham Dresher Rd ratings based on 21 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Philadelphia Horsham Dresher Rd

Everyone (9) Business (2) Couples (3) Family (5)
1 out of 5
Got there at midnight. They canceled my reservation and then refused to give me a room. She was doing an audit so too bad!! Not very friendly and not very accommodating especially after a 7 hour drive. I won’t be staying here again!

Posted by , from Boston on Oct 20, 2021

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Comment from Hotel Management

Oct 21, 2021 by Hotel Management

Joseph, please accept my apologies for the issues you experienced at the time of check-in with your reservation and also with the service provided by our staff. We understand your frustration and have immediately discussed your review with my front desk team to make sure such incidents should not be repeated in the future. On behalf of our entire team, we request you to please consider giving us another chance so that we can provide you with a stay you deserve. Sincerely, Hotel Management

3 out of 5
Older feeling hotel, not so cleanly, our room had no headboard but had holes and missing paint where it once was. Dog friendly room but lack luster furnishings including a faux leather couch, horrible pillows and not great sheets.

Posted by , from Sturgis on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Hotel Management

Thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future remodeling. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will make plans to stay with us again. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 13, 2020

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1 out of 5
I was not able to stay had to go to find another place to stay

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Hotel Management

We appreciate you taking the time to provide feedback, and we are sorry we were unable to accommodate you this time. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management

2 out of 5
Property was old and run down looking. Definitely in need of some fresh paint and rooms need updating.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 25, 2019 by Hotel Management

Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and its overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management

1 out of 5
Booked this hotel for my son’s birthday. Check in was horrible. I waited 10 min before even being acknowledged by the staff if I had a reservation or not. I’m not from the area, so I traveled to PA. After being asked did I have a reservation and told the staff YES. I was told, I’m sorry we were OVERBOOKED. we have a room available but it needs to be cleaned. The staff “cleaned” the room they were going to give to us. I was checked in after midnight at this point. 09/21/2019. (As I didn’t agree with the room) the room smelled of smoke, the staff member returned with air freshener and sprayed in the room, then asked me did I want to keep the freshener for my stay there. I TOLD HER NO, As my 4 yr old began coughing...I told her no again, and she proceeding to spay in the bathroom on her way out the door. I waited about 5 min and then walked back down to the front desk because I was not satisfied with a “non-smoking” room that smelled of SMOKE, as I get there no one was at the desk all lights were off in the front lobby. Worst experience ever! I did NOT stay at this hotel, luckily I found another hotel and returned in the morning to speak with a manager. The young lady there at there at the time told me managers aren’t available on the weekends. I explained to her the situation and that I needed a refund. (As I hope I was refunded - as she said I would be in 2-3 business days) I would hope customer service would be better for the next individuals they try to accommodate.

Posted by on Sep 22, 2019

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1 out of 5
I would recommend noone ever stays there, absolutely horrible, from the staff and the unbelievable dirty room

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Hotel Management

It was disappointing to read your comments concerning your stay at our hotel. Delivering great hospitality and a well-appointed room has been our aim, and we apologize for having failed in this attempt. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management

4 out of 5
There was trash on the ground near the front entrance it was still there the next day

Posted by on May 6, 2019

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Comment from Hotel Management

May 8, 2019 by Hotel Management

Thank you for your feedback about our hotel. We apologize for the cleanliness issues you encountered during your stay. Please know we are working with our housekeeping team to make sure all procedures are being followed, so this does not happen again. We hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management

1 out of 5
I had already reviewed this location and i was very unhappy about my stay. One manager got back to me about this and offered a free night stay at any location so i thought id give it another shot. They asked my address to send me something in the mail about this and i have yet to recieve anything which now makes me more upset that this company did not back up what they would do for their guest. Im willing to give them another shot if what they said about offering me a free night stay is true! Thank You.

Posted by on Apr 23, 2019

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Comment from Hotel Management

May 26, 2019 by Hotel Management

Thank you for being our guest. Your experience is not representative of our usual performance, and we regret falling short of your expectations. We are so sorry for the service issues you experienced and the inconvenience it caused. Please feel free to reach out to our front desk regarding the complimentary night stay and they would be happy to assist you with this situation. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management

1 out of 5
Hairs on sheet, backed up water in tub while showering, tub kept squeaking while moving on it, toilet slow to flush!

Posted by , from Philadelphia on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by Hotel Management

Louie, thank you for choosing to stay with us. We sincerely apologize for the cleanliness and maintenance issues you encountered in your room. We do have procedures in place to prevent these types of mistakes. Regrettably, we missed something in our routine while you were here, and for that, we are deeply sorry. Please be assured that we have discussed your concerns with the respective team, and we're working with them to fix all the problems immediately. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

About the Extended Stay America Suites Philadelphia Horsham Dresher Rd

Location 537 Dresher Rd, Horsham, PA 19044

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Philadelphia Horsham Dresher Rd also features coffee/tea in a common area, laundry facilities, and complimentary use of a nearby fitness facility. This Horsham hotel is smoke free.

  • 136 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Willow Grove Station (4.6 km / 2.8 mi)

Room Amenities

Extended Stay America Suites Philadelphia Horsham Dresher Rd offers 136 accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Horsham hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Horsham
  • Extended Stay America Horsham Dresher Rd.
  • Extended Stay America Philadelphia Dresher Rd.
  • Extended Stay America Philadelphia Horsham Dresher Rd. Hotel
  • Extended Stay America Philadelphia Dresher Rd. Hotel Horsham
  • Extended Stay America Philadelphia Horsham
  • Extended Stay America Philadelphia Horsham Dresher Rd.
  • Extended Stay America Philadelphia Horsham Dresher Rd.

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.