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"Beautiful room. Beautiful view. Beautiful price. I was disappointed when i found out i had a smoking room but when i arrived to my room i was thorough ... " More

By a verified traveler on Mon 03 Aug 2015

Hotel Description

Horsham guestrooms with kitchens

In Horsham

You'll find Speed Raceway and Willow Grove Park Mall within 3 miles (5 km) of this hotel. Wings of Freedom Aviation Museum and Happy Tymes Family Fun Center are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour fitness center on site, and a 24-hour front desk and a snack bar/deli are also provided.

Free WiFi, kitchens

The 110 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as free WiFi. Other amenities include cable TV, DVD players, and coffee/tea makers.

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Jan 31 - Feb 1

Studio Suite, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Philadelphia-Willow Grove ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Philadelphia-Willow Grove

Everyone (5) Business (1)
5 out of 5

Posted by on Dec 1, 2019

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5 out of 5

Posted by on Feb 23, 2019

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Comment from Hotel Management

Apr 7, 2019 by Operation Manager.

Thank you for the 5 star review.

2 out of 5

Nope

Pros: The 24 hour snack/beverage room was very convenient.
After staying for 8 days, here are the cliff notes: The hallways smelled like cat litter. We sometimes had hot water in our bathroom. We sometimes had hot water in our kitchen. To fix our hot water issue, we were offered a key to an empty room to shower. No thanks. It took 3 days for maintenance to fix our bathroom sink so it would drain. The shower curtain was too short, so when we could shower, we were left with water all over the floor. The bed wasn't very comfortable. Several outlets in the bedroom didn't work.

Posted by on Jan 2, 2016

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5 out of 5

I didnt want to leave

Beautiful room. Beautiful view. Beautiful price. I was disappointed when i found out i had a smoking room but when i arrived to my room i was thoroughly impressed with the cleanliness and the lack of smoke smell.

Posted by , from RI on Aug 3, 2015

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2 out of 5

Hotel lobby more like motel 8

Pros: Not much
Cons: The lobby,the overall appearance of the hallways and facility.
Location: Location is good.Malls,restauraunts within traveling distance.
The towels and sheets changed every Wednesday unless you take them to front desk.Dont get a room by the exit door sounds like someone is breaking down the wall when it closes.Carpets need to be changed,the whole place doesn't look like it hasn't been updated in a long time.I wouldn't go back!

Posted by , from Minn. on May 5, 2015

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Comment from Hotel Management

May 29, 2015 by jeff

Minn, Thank you for staying with us while during your trip to our area. The entire staff and management team were sorry to hear that you were not 100% satisfied while staying with us. Because we are an extended stay hotel and try and respect all of our guests privacy is the reason we only do housekeeping once a week if you are staying more then 7 nights, but we do try and honor any guests request for towels and sheets before the 7 nights if requested. As for the renovations, the hotel did renovate all of the guest rooms in 2012 and is actually renovating all of the public areas this year including replacing carpets. I am sorry that they were not replaced before your stay, although we are making improvements each and everyday to try and give our guests the best stay possible. Again, thank you for staying with us. Sincerely the hotel staff and management.

4 out of 5

Great Place to Stay, But Out of the Way

Pros: Nice, clean rooms.
Cons: Common areas are motel.
Great little place to stay for business travelers. The mini kitchen is great if you're staying a while. Its just a bit out of the way. The travelocity distance to philadelphia was way off. If you stay here, do an address to address directions search using a map app or google maps. It was about 3 times further than wha travelocity said. Otherwise, no complaints.

Posted by , from NY on Mar 24, 2015

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Comment from Hotel Management

Apr 28, 2015 by Heather

Thanks for taking the time to share your comments. I do hope that you choose to stay with us again if we are in your area of choice.

5 out of 5

Great value. I aways stay here when I'm in town

Pros: Close restaurants, Free Internet, Quiet
Great value. I aways stay here when I'm in town. Good location and pleasant area

Posted by on Aug 29, 2012

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3 out of 5

Suite Hotel

Pros: Close restaurants, Free Internet
Cons: Noisy
1st time staying in this type of hotel. Kind of run down although I was told it had been redone recently. 1st night, woke up by loud people in hallway at 1:30 a.m. Very noisy, woke up at 3 a.m. 2nd night by loud T.V. and next door neighbors. I had to call desk twice in order for them to quiet these people. No toilet paper, had to go down to desk to request. Hair in tub.

Posted by , from Fort Myers, FL, USA on Jun 21, 2012

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5 out of 5

Very good for the price

Pros: Free Internet, Quiet
For those who do not want to spend mega bucks to stay in downtown Philly but don't want to camp out in Newark, this is a nice alternative and only a 30 minute drive into the city. The rooms are very nicely set up including a desk complete with office chair - a desk you can actually use no less. It is well lit and comfortable. The staff are very courteous and I had no bad experiences during my stay. Definitely a "do again" location.

Posted by , from Shelton WA on Apr 12, 2012

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1 out of 5

In the middle of a remodel no ammenities avoid this place

Cons: Noisy
We had to bring our dirty washclothes down to the desk and beg for clean ones, usually had to wait for clean ones til the nighttime. The remodel had their builders staying at the hotel slamming doors late at night and tromping down the stairs...the gym and free laundry were closed so they could remodel...the bed was harder than the floor... overall the very worst place I have ever stayed in 55 years...

Posted by , from Greenville, SC, USA on Mar 22, 2012

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About the Candlewood Suites Philadelphia-Willow Grove

Location 250 Business Center Dr, Horsham, PA 19044

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Candlewood Suites Philadelphia-Willow Grove. Free self parking is available. This Horsham hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (56.2 km / 34.9 mi)
  • Train station: Willow Grove Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Philadelphia-Willow Grove offers 110 air-conditioned accommodations with DVD players and safes. Televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Horsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 15 per pet, per night (maximum USD 150 per stay)
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No cribs (infant beds) available
  • Credit card validation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 150 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Philadelphia-Willow Grove
  • Candlewood Suites Philadelphia-Willow Grove Horsham
  • Candlewood Suites Philadelphia-Willow Grove Hotel
  • Candlewood Suites Philadelphia-Willow Grove Hotel Horsham
  • Candlewood Horsham
  • Candlewood Suites Horsham
  • Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
  • Horsham Candlewood Suites
  • Candlewood Suites Philadelphia-Willow Grove Hotel
  • Candlewood Suites Philadelphia-Willow Grove Horsham
  • Candlewood Suites Philadelphia-Willow Grove Hotel Horsham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Philadelphia-Hotels-Candlewood-Suites-Philadelphia-Willow-Grove.h79332-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.