Book a hotel near Parkgate Shopping Park, Rotherham

"close to the centre but quiet area very helpful staff"

"Positives :- good location & comfortable bed, friendly staff. Negatives:- Rear car park into hotel, confusing to navigate in dark rainy conditions, lots of stairs, no working bulb in bathroom mirror & bath/ shower control seized, so had to fill bath with shower head. "

"Really bad. Don’t stay here. The receptionist is really weird and made me uncomfortable by forcing to carry my suitcase. Guests want to privately enter their rooms, not have a stranger get close to them. I don’t want anyone to touch my suitcase especially because of COVID "

"The hotel had no hot water, and deliberately didn't disclose this at check-in. When we spoke with reception in the morning, they told us they knew about the issue the night before and just hadn't told us. We asked for confirmation in writing and were told that the receptionist couldn't do this because it was the end of his shift. When challenged on this, he then changed to "the manager won't be here until 9". Later in the evening, the same employee refused to provide anything in writing and assured that we'd get a refund when they were contacted by Hotels.com. They're now refusing any efforts by Hotels.com to contact them. In addition to all of this, the room smelled like cigarette smoke, had no overhead light in the main area of the room, and was old, dated and in poor shape. The beds were very uncomfortable. Definitely would not recommend. Worst hotel I have ever stayed in for both quality and service."

"Good price Great bar Amazing staff"