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4.7 out of 5

"I did not like the area. I did like the hotel. Did not like that it did not offer a gym " More

By a verified traveler on Wed 31 Jul 2019

Hotel Description

4-star hotel near Val d'Europe, connected to a shopping center

Heart of Serris

You'll be steps from Val d'Europe Shopping Center and a 5-minute walk from Val d'Europe with a stay at this well-placed hotel. Aquarium Sea Life Paris and La Vallee Village are also within half a mile (1 km).

Renovated in 2016

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A free area shuttle is offered as well.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 152 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and hair dryers are also available.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$138* Per night/room Jul 28 - Jul 29

Classic Quadruple Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hôtel l'Elysée Val d'Europe ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel l'Elysée Val d'Europe

Everyone (2) Family (1)
4 out of 5
I did not like the area. I did like the hotel. Did not like that it did not offer a gym

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Maurine, Service Commercial

Dear guest, Thank you for staying with us and providing us with your valuable feedback. We feel sorry to read that you did not like so much the area, except our close proximity to Disney Parks. Shopping opportunities surrounding the hotel are extremely great and what a shame that you did not have the chance to explore… We will be delighted to welcome you again during your next trip to make it as enjoyable as possible. Best wishes, Maurine, Sales Department.

5 out of 5
Friendly most helpful hotel staff I have encountered lately. Very nice facilities. Centrally located.

Posted by , from Los Angeles on Aug 25, 2018

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Comment from Hotel Management

Aug 27, 2018 by Capucine, Sales department

Dear Raul, Thank you so much for your nice feedback on your stay with us. We are really pleased that you enjoyed your stay with us, especially the friendliness of our staff. We hope seeing you again. Kindest regards

5 out of 5

Great Paris hotel stay

Pros: Friendliness, convenient location, clean and was in a nice area.
Cons: ......
Location: Train station is right across the street, a huge mall across the street and the fact that the Disney shuttle (free) is right in front of the hotel.
Check in was a breeze, and the staff was very helpful. Train station was right across the street and the free shuttle to Disney Paris is right in front of the hotel! A bunch of other Paris attractions were about thirty kilometers away from the hotel (Very convenient for the sight seeing crowd) There is a huge mall right across the street for food and shopping. The room that we got had two queen beds which were really comfortable and there were both firm and soft pillows to choose from. The comforter was nice and warm and the whole room was really comfortable and clean. We really enjoyed our stay and will definitely use the hotel again. My French is horrilble so the staff and everyone that we ran into for that matter, were very patient and spoke to to us in English where possible which was very much appreciated. Fantastic Paris trip, can't wait to do it again!!

Posted by , from Las Vegas, NV. on Feb 24, 2018

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Comment from Hotel Management

Feb 27, 2018 by Aurelia, Sales Department

Dear Greg, Thank you very much for taking the time to write such a review on your recent experience at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. It gives us great pleasure to know that you had an enjoyable stay and that you appreciated the hotel’s location; close to many of local attractions such as Disney Parks, but also nice and several shopping opportunities. We look forward to seeing you again the next time you are visiting the area. Kind regards,

About the Hôtel l'Elysée Val d'Europe

Location 7 cours du Danube, Serris, Seine-et-Marne 77700

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hôtel l'Elysée Val d'Europe. An area shuttle within 3.00 meters and a theme park shuttle are free. Parking is available for a fee. A complete renovation of Hôtel l'Elysée Val d'Europe was completed in February 2016. This 4-star Serris hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge) , Self parking (surcharge)


  • Airport: Roissy-Charles de Gaulle Airport (CDG) (35.8 km / 22.2 mi)
  • Train station: Serris Val d'Europe Station (0.9 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 3.00 meters and theme park shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hôtel l'Elysée Val d'Europe offers 152 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Le George - This family restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.5 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel l'Elysée
  • Hôtel l'Elysée Val d'Europe
  • Hôtel l'Elysée Val d'Europe Serris
  • Hôtel Val d'Europe
  • l'Elysée
  • l'Elysée Val d'Europe
  • l'Elysée Val d'Europe Serris
  • L'elysee Val D'europe Serris
  • Hôtel l'Elysée Val d'Europe Hotel
  • Hôtel l'Elysée Val d'Europe Serris
  • Hôtel l'Elysée Val d'Europe Hotel Serris

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.