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Akena Serris Val d'Europe

4.0 star property
4-star hotel near La Vallée Village

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Photo gallery for Akena Serris Val d'Europe

Lobby sitting area
Bar (on property)
Exterior
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Impasse Dorothée Le Maßtre, Serris, 77700
  • Place, Val d'Europe
    â€Ș1 min walk‬
  • Place, La VallĂ©e Village
    â€Ș18 min walk‬
  • Place, Val d'Europe Shopping Center
    â€Ș3 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    â€Ș30 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi

Family Quadruple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Serris

In Serris .You'll find La Vallée Village and Disney Village within 3 miles (5 km) of this hotel. Golf DisneylandŸ Paris and DisneylandŸ Paris are also within 3 miles (5 km).

What's nearby

  • Val d'Europe - 1 min walk - 0.0 miles
  • Parc des Commons - 12 min walk - 0.7 miles
  • La VallĂ©e Village - 18 min walk - 1.0 mile
  • Val d'Europe Shopping Center - 3 min drive - 1.3 miles
  • SEA LIFE Val d'Europe - 3 min drive - 1.3 miles

Getting around

  • Villiers-Montbarbin Station - 8 min drive
  • Bussy-Saint-Georges RER Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 38 min drive

Restaurants

  • â€ȘPret A Manger - ‬3 min drive
  • â€ȘMcDonald's - ‬4 min drive
  • â€ȘMcDonald's - ‬4 min drive
  • â€ȘStarbucks - ‬4 min drive
  • â€ȘMenu Palais - ‬3 min drive

About this property

Akena Serris Val d'Europe

4-star hotel near La Vallée Village
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Akena Serris Val d'Europe also features express theme park tickets and an elevator. Parking is available for a fee.

This 4-star Serris hotel is smoke free.

  • 111 guestrooms or units
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
Akena Serris Val d'Europe offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Family friendly

  • Changing table
  • Children's books
  • Children's games
  • Express theme park tickets
  • High chair
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 10 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Books
  • Express theme park tickets
  • Games

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 10 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 105222767

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Serris Val D'europe
Akena Serris Val d'Europe Hotel
Akena Serris Val d'Europe Serris
Akena Serris Val d'Europe Hotel Serris

Frequently asked questions

How close is Akena Serris Val d'Europe to the airport?

Akena Serris Val d'Europe is 25 mi (38-min drive) away from the Paris Charles de Gaulle Airport (CDG) airport, the closest popular airport to the property.

Does Akena Serris Val d'Europe have an airport shuttle?

Airport shuttle services are not available at Akena Serris Val d'Europe.

How close is Akena Serris Val d'Europe to the beach?

This hotel is 16.9 mi (29-min drive) from Plage Sud and 16.9 mi (29-min drive) from Plage Nord. Don't forget your sunscreen!

Does Akena Serris Val d'Europe offer free breakfast?

Free breakfast isn’t provided at Akena Serris Val d'Europe, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 12 for children.

Is there a casino at Akena Serris Val d'Europe?

No, there is no casino at this hotel.

What time is check-in at Akena Serris Val d'Europe?

Check-in start time: 2:00 AM; Check-in end time: anytime. Early check-in costs EUR 30 (subject to availability).

Is there free parking at Akena Serris Val d'Europe?

Free parking is not available at this hotel. Self parking is available for EUR 10 per night.

Does Akena Serris Val d'Europe have a pool?

Akena Serris Val d'Europe does not have a pool.

Does Akena Serris Val d'Europe have a spa?

There are no spa services available at this hotel.

How close is Akena Serris Val d'Europe to downtown Serris?

Akena Serris Val d'Europe is 0.4 mi away from Serris.

Akena Serris Val d'Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 155 reviews
Rating 8 - Good. 26 out of 155 reviews
Rating 6 - Okay. 19 out of 155 reviews
Rating 4 - Poor. 3 out of 155 reviews
Rating 2 - Terrible. 5 out of 155 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was lovely, very modern, really friendly staff and would be great if you’re visiting, 5 mins drive to get to the park, the only let down for me was the WIF, really slow and poor signal, I had work to do the night we were there and really struggled, I’d expect such a modern hotel to have their WIFI access to be top, what made it worse was the mobile signal was shockingly bad too, otherwise great hotel.
Stayed 1 night in Oct 2025

8/10 Good

Vanusa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable beds, but no refrigerator on the room. Very nice staffs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirstie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We stayed one night before our Disney hotel and it was so clean and spacious. We particularly liked the seperate room with the bunk beds. Room was huge. Parking on site cost us extra but felt very safe and had a direct lift up to the rooms. We did have an issue with our free breakfast, but once I’d shown our reservation receipt it was honoured. We did however struggle to find a table at breakfast, the room was small but the food was nice. Wasn’t topped up as quick as it could have been though - maybe busy during Halloween? We would consider returning but possibly skip the breakfast next time.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Amenities
Staff friendly and helpful, rooms had everything we needed, we will be back
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

karrie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly property. A little out of the way for traveling to the city but close to Disneyland.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed here for one night after a long day at Disneyland Paris. Great location (just under 10 mins away) - parking is 10 euros for the night, which was fine, it was secure underground. Check in was prompt, room was lovely. Bed comfortable and very large! Two pillows each, nice big tv, excellent shower, clearly a new or very recent build, very clean, fresh and tidy. Will definitely return.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made this the most amazing place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelina

Stayed 3 nights in Sep 2025

8/10 Good

Adekunle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for Disneyland Paris.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Liked: Amenities
Gorgeous place. Huge family room. Will come again
Stayed 1 night in Aug 2025

8/10 Good

Nicky

Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, nice staffs. It is far far from city centre but very close to Disney Land.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and environment
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting. New hotel with good location but service needs resolving.
Stayed 2 nights in May 2025

10/10 Excellent

Anca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The hotel is 10 min drive from Disneyland Paris. Everything is new and very clean. They clean the rooms and bathrooms every day. They have everything you need, from towels, soap, hairdryer, TV, and the room temperature can be changed as you prefer. They have a restaurant and a bar, where you can order to eat or drink up to 10pm. Breakfast very rich, for everyone's taste. We were very happy with everything, and we strongly recommend their service. Thank you very much for everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katharina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend anyone going to Disney to use the hotel ÂŁ14 bolts in and Gould hotel is great staff friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Nov 2025

8/10 Good

ERIC

Business traveler
Liked: Cleanliness, staff & service, amenities
Accueil ok et chambre idem. PDJ correct sans plus et salle un peu froide.
Stayed 1 night in Nov 2025

6/10 Okay

CELINE

Liked: Cleanliness, staff & service
L'ecologie a bon dos pour ne plus mettre d'eau Ă  disposition dans les chambres, ni shampoing (il y a un distributeur de savon pour corps et cheveux), pas de cafĂ©, ni de thĂ© non plus dans les chambres. Pour avoir de l'eau Ă  la fontaine qui se trouve dans le hall, il faut acheter une bouteille vide Ă  l'accueil ! Sinon la chambre est assez spacieuse, la literie correcte et le petit dĂ©jeuner pas trop mal, mĂȘme si la salle est assez froide et sommaire au regard du reste de l'Ă©tablissement. Le plus, une personne Ă  l'accueil toute la nuit.
Stayed 2 nights in Nov 2025