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"The actual room was very different from the illustration. The street was dirty and noisy and no AC so windows needed to be open. Breakfast was medio ... " More

By a verified traveler on Thu 13 Jun 2019

Hotel Description

3-star residence near La Machine du Moulin Rouge

Heart of Paris

A stay at this Montmartre residence places you steps from La Machine du Moulin Rouge and a 5-minute walk from Place de Clichy. Galeries Lafayette and Grevin Museum are also within 2 miles (3 km).

Renovated in 2016

A rooftop terrace, self parking, and laundry facilities are featured at this residence. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, kitchenettes

The soundproofed guestrooms offer free WiFi and portable fans. Well-equipped kitchenettes come with refrigerators, stovetops, and microwaves. Housekeeping is available on request.


Bed Count 1 Full Bed Maximum Occupancy 2 Max
$106* Per night/room Jul 25 - Jul 26

Studio, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Citadines Montmartre Paris ratings based on 5 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citadines Montmartre Paris

Everyone (2) Couples (2)
1 out of 5
The general location was the best part - walking distance to Montmartre and some easy Metro stops, though we witnessed a purse snatching and a stabbing victim stopped at our café one evening. The worst thing was NO AIR CONDITIONIG. Keeping windows open made the room humid and I got several bug bites over the week. The rooms were made-up / cleaned 1 time in the week, though fresh towels were on demand. I'll never stay in this hotel again.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Nov 29, 2019 by Chloë.F Administrative Assistante

Dear Guest, It is our every intention to provide excellent service and products to our residents. What happened was an isolated incident due to an event which we had that day and e are very sorry that it affected your stay with us. I would like to assure you that this is not the usual standard we strive for. I hope that you will reconsider staying with us or any of our other serviced residence.

3 out of 5
The actual room was very different from the illustration. The street was dirty and noisy and no AC so windows needed to be open. Breakfast was mediocre. Room was clean but is not made up daily. Parking was convenient.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 14, 2019 by Irina.A Assistant Manager

Dear guest, thank you for taking the time to share your feedback. We are sorry to learn about your disappointment and that we could not make your stay more comfortable. As we have apartments in different layouts, we would have been glad to show you other apartments if your discomfort was made known to us during our stay. Regarding the AC improvements, I understand that it is not comfortable during the warm season. We provide fans in all the apartments to offset this lack. I hope that we will have another opportunity to improve your stay experience in the near future.

4 out of 5
The rooftop garden and view of Sacre Coeur was very nice. Hotel conviently located. Nice reception area, with 24/7 good coffee. English speaking staff.

Posted by on May 3, 2019

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Comment from Hotel Management

May 13, 2019 by Irina.A Assistant Manager

Dear guest, thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

2 out of 5

Should have shopped around

Pros: It is located down a relatively calm street next to a cemetery, so the neighbors are quiet.
Cons: Better ventilation and/or cooling options. Room service, at least to refresh the towels.
Location: Several places to eat right downstairs and out the front door. Concorans Irish Pub has good food and is right there on the corner.
We were four people, so naturally I searched for a hotel to accommodate that and ended up staying here. I was disappointed that there was absolutely no room cleaning service, unlike the other hotels in France and Germany that I have stayed in. Of course I didn't expect to have the place cleaned from bottom to top every day, but it would l have been nice to have some attention paid to the space as well as fresh towels (we were there for 5 days). Unfortunately, it was incredibly hot in Paris during our stay, and this hotel does not have air conditioning. I understand that this is the normal for many places in the area, but there could at least be better ventilation. It was impossible to sleep, in part due to the heat but also due to the sheer, punishing hardness of the mattress on the fold-out couch. I also felt like 9 euros was steep to wash and dry a tiny load of laundry.

Posted by , from Washington, D.C. on Aug 28, 2016

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Comment from Hotel Management

Oct 5, 2016 by Sebastien

Thank you for your feedback. We are sorry that we did not meet your expectations.

4 out of 5

Paris Stay

Pros: It was convenient to the metro and was located on a dead end street, which was good. The beautiful Montmarte cemetary was right next door!
Cons: The hotel is in need of serious updating!
Location: The metro is close and it is right down from the Moulin Rouge. Next door to the Montmarte cemetary. This is a beautiful location of Paris
I found the hotel staff to be very helpful. I arrived 12n and they allowed me to check into the hotel early. My room was about what you would expect. It was, however, dated, and the floor had several large stains. But for the price, that was not surprising. I would recommend this hotel and the view from the rooftop balcony was spectacular!

Posted by , from Seattle, WA on Apr 23, 2015

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About the Citadines Montmartre Paris

Location 16 Avenue Rachel, Paris, Paris 75018

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Citadines Montmartre Paris. For a fee, parking is available. A complete renovation of Citadines Montmartre Paris was completed in January 2016. This 3-star Paris residence is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • Built in 1995
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Roissy - Charles de Gaulle Airport (CDG) (27.1 km / 16.8 mi)
  • Train station: Paris Pont-Cardinet Station (1.7 km / 1.1 mi)
  • Metro station: Blanche Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Montmartre Paris offers 114 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads. This Paris residence provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Portable fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and ANCV Cheques-vacances; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and ANCV Cheques-vacances. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • One child stays free
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • ANCV Chèques-Vacances
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 6.5 for children (approximately)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per night
  • Housekeeping fee: EUR 28 per day, varies per unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines
  • Citadines House
  • Citadines House Paris Montmartre
  • Citadines Montmartre Paris
  • Citadines Paris Montmartre
  • Citadines Montmartre Hotel Paris
  • Citadines Montmartre Paris House
  • Citadines Montmartre House
  • Citadines Montmartre
  • Citadines Montmartre Paris Paris
  • Citadines Montmartre Paris Residence
  • Citadines Montmartre Paris Residence Paris

You should know

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.