For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"When I read the reviews I was worried because I already booked, The hotel is older but the staff is exceptional! Katilyn was very helpful checking in,
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Within 3 miles (5 km) of this motel, you'll find Gulf World Marine Park and Pier Park. Shipwreck Island Waterpark and Frank Brown Park are also within 3 miles (5 km).
Restaurant
A restaurant and a seasonal outdoor pool are featured at this motel. Free self parking and laundry facilities are also offered on site.
DVD players, stovetops
The 80 guestrooms offer TVs with DVD players, along with stovetops and free local calls. Limited housekeeping is available.
2 Room Suite
Bed Count1 Queen BedMaximum Occupancy
4 Max
3 Room Suite
Bed Count1 King BedMaximum Occupancy
8 Max
Standard Deluxe Kitchen
Bed Count1 Full BedMaximum Occupancy
6 Max
Standard Kitchen
Bed Count2 Full BedsMaximum Occupancy
4 Max
Standard
Bed Count1 Full BedMaximum Occupancy
4 Max
Palm Grove ratings based on 20 Verified Reviews
Review Summary
1.8
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff2.5 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition1.5 out of 5.0
Guest reviews for Palm Grove
Everyone (15)Couples (1)Family (2)
1 out of 5
Found a roach in bathroom the building is run down. Would not recommend.
Posted by Katie, from Arkansas on Aug 22, 2020
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Comment from Hotel Management
Sep 3, 2020
by Bonnie
Firstly I would like to thank you for taking the time to advise us on your recent stay. It is only through feedback such as your that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest.
Whilst an apology will regrettable not alter the outcome of your experience on this occasion , I do extend it with all sincerity. This level of service is not acceptable and will be addressed.
1 out of 5
Posted by a verified traveler on Jul 1, 2020
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Comment from Hotel Management
Aug 7, 2020
by Manager
Thank you for taking the time to rate your experience.
2 out of 5
Was not happy at all suppose to had 2 queen beds had a full and bunk beds my 62 yr old sister had to sleep on a bunk bed and the front desk wouldn't return my call
Posted by Sherylcarden, from Wedowee al. on Jun 30, 2020
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1 out of 5
You had to go to another hotel to check in, leak hot water in tub, steamed up the room,could not turn up volume on TV...what amenities? Stood in line for checkout 20 minutes..employee asked for keys.. you’re done! Didn’t ask how trip was or how the stay was...I think she knew
Posted by a verified traveler on Jun 14, 2020
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1 out of 5
Posted by a verified traveler on Apr 22, 2019
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Comment from Hotel Management
Apr 23, 2019
by Taylor
Dear Guest,
Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.
1 out of 5
This is the worst place i have EVER stayed. Curtains were stained, holes in them and didn't close all the way, tv didn't work, no cable or internet, there was a live cockroach on the floor, the carpet looked and felt like it had never been cleaned same with the tile in the kitchen area, gaps in the seam of the door, there are workers for the area because of hurricane michael and they were loud every night and especially in the morning (im talking about 5am car horns, yelling in spanish, you could hear them slamming their doors, constantly smelt like pot). We called three different times to speak to the front desk to see what they could do about the internet/tv and was told maintenance would be sent out and they never came. We finally had enough and went to the front desk 4 blocks down and complained and told them everything and they said there was nothing they could do. They wouldn't switch us to a different room on one of there other properties, or comp us... They did nothing and offered nothing to make it right. We didn't even get an apology. They were also doing construction on the property which was not indicated with travelocity and we were woken up the first two mornings by saws going off along with yelling. Just a horrible place. I do NOT recommend this place to anyone!!!
Posted by a verified traveler on Apr 9, 2019
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Comment from Hotel Management
Apr 12, 2019
by Taylor
Dear Guest,
Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.
1 out of 5
All that was missing was the chalk outline of a body!! Place was gross and scary, smelled so bad... we didnt even unpack
Posted by a verified traveler on Mar 19, 2019
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Comment from Hotel Management
Mar 19, 2019
by Taylor
Dear Guest,
Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.
1 out of 5
This was one of the rattiest structures on PC Beach. No office, no one around, got totally ripped and had to drive an hour and a half to Marianna FL to get another room.
Posted by a verified traveler on Nov 24, 2018
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Comment from Hotel Management
Dec 3, 2018
by Haley
Dear valued guest,
We are sorry to hear that you were unhappy with this property. During season we have the front office open and we also have other hotels that might've accommodated you better.
Best wishes,
Haley D
Front desk agent
Seahaven Beach Resorts
2 out of 5
The hotel was very run down, small and although clean for most part, felt dirty! It was very noisey from people above constantly stomping to the motel employees sitting outside our room on a picnic table talking/ cutting up EACH morning very loudly and very early in the morning to the point they woke me up and I had to let them know I was being disturbed before they would shut up! The stove was nasty and they did not provide adequate cooking utensils in their so called kitchenette. There were no curtains on windows only cheap blinds that let in tremendous light at night. They didnt have outside shower to wash feet off or even a floor mat! After taxes I paid $200 a night for a room that wasnt worth $50!! Very dissatisfied!
Posted by M, from Alabama on Sep 17, 2018
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1 out of 5
Rundown moldy room
The hotel was rundown and way overpriced. I was appalled at the room. Our air conditioning unit was covered in mold, we had a roach in our room. Our phone didn’t work and there was no staff onsite. We also had a roadside room and between car lights, horn honking and loud trucks it was impossible to sleep as the curtains and walls were super thin.
We were supposed to have a late checkout according to our booking itinerary but the hotel staff wouldn’t accommodate that. The staff didn’t seem to care about any of complaints nor did they seem very happy that we booked through Travelocity as we were told several times it’s best to book directly through them.
The only positive was the motel was on the beach.
Posted by a verified traveler on Aug 26, 2018
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Comment from Hotel Management
Aug 27, 2018
by Front Desk
Dear Guest,
I'm sorry to hear about your experience while staying with us. At Palm Grove, our staff in on property from 10AM to 6PM. If the office is closed, we place a sign on the front door to direct the guest to go to our after hours property. With the issues that you had within your unit, I will make sure that they will be addressed to management.
This property is closed from September 14 2020 to January 31 2021 (dates subject to change).
Property Features
There's a restaurant on site. Palm Grove offers its guests a seasonal outdoor pool and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Palm Grove also features laundry facilities and beach/pool umbrellas. Free self parking is available. This Panama City Beach motel is smoke free.
Palm Grove offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Televisions come with DVD players. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on a limited basis and hair dryers can be requested.
Television
DVD player
Oven
Stove
Kitchenware
Housekeeping (limited)
Local calls (free)
Hair dryer available
Toiletries (free)
Telephone
Exterior corridor access
Air conditioning
Food & Drink
Runaway Island - Onsite restaurant.
Nearby Activities
A children's pool and a seasonal outdoor pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Parasailing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair-accessible registration desk
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 6 PM
Minimum check-in age is: 18
Special check-in instructions:
There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.
During Spring Break, check-in time for this property is 6 PM and check-out time is 8 AM.
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Host will greet you
Property does not follow sanitization practices of any association
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Number of children who can stay free - 10
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 10.00 per accommodation, per stay
Spring Break deposit: USD 40.00 per stay (for stays between 01 March - 31 March)
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 35 per room (one way)
Airport shuttle fee per child: USD 15.00 (one-way), (up to 9 years old)
Pet deposit: USD 75.00 per stay
Pet fee: USD 75.00 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Palm Grove Motel
Palm Grove Motel Panama City Beach
Palm Grove Panama City Beach
Peek`s Hotel Panama City Beach
Peeks Hotel Panama City Beach
Peeks Motel Panama City Beach
Peeks Motel Panama City Beach
Peeks Hotel Panama City Beach
Palm Grove Motel
Palm Grove Panama City Beach
Palm Grove Motel Panama City Beach
You should know
Palm Grove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
The seasonal pool will open in April and close in September.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Yes, there is a restaurant on site.
This motel offers free self parking.
Palm Grove is 14.9 mi (20-min drive) away from the Panama City, FL (ECP-Northwest Florida Beaches Intl.) airport, the closest popular airport to the property.
Palm Grove features a seasonal outdoor pool and a children's pool.
This motel is on the beach. Don't forget your sunscreen!
There are no spa services available at this motel.
Palm Grove does not offer free breakfast.
Check-in is from 4 PM - 6 PM.
Palm Grove offers an airport shuttle 24 hours a day, for a charge of USD 35 per room, one way.
No, there is no casino at this motel, but Bon Temps Bingo (18-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
