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"When I read the reviews I was worried because I already booked, The hotel is older but the staff is exceptional! Katilyn was very helpful checking in, ... " More

By a verified traveler on Wed 18 Jul 2018

Hotel Description

Beachfront motel near Pier Park

On the beach

Within 3 miles (5 km) of this motel, you'll find Gulf World Marine Park and Pier Park. Shipwreck Island Waterpark and Frank Brown Park are also within 3 miles (5 km).

Restaurant

A restaurant and a seasonal outdoor pool are featured at this motel. Free self parking and laundry facilities are also offered on site.

DVD players, stovetops

The 80 guestrooms offer TVs with DVD players, along with stovetops and free local calls. Limited housekeeping is available.

2 Room Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

3 Room Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Standard Deluxe Kitchen

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Palm Grove ratings based on 20 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Palm Grove

Everyone (15) Couples (1) Family (2)
1 out of 5
Found a roach in bathroom the building is run down. Would not recommend.

Posted by , from Arkansas on Aug 22, 2020

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Comment from Hotel Management

Sep 3, 2020 by Bonnie

Firstly I would like to thank you for taking the time to advise us on your recent stay. It is only through feedback such as your that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. Whilst an apology will regrettable not alter the outcome of your experience on this occasion , I do extend it with all sincerity. This level of service is not acceptable and will be addressed.

1 out of 5

Posted by on Jul 1, 2020

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Comment from Hotel Management

Aug 7, 2020 by Manager

Thank you for taking the time to rate your experience.

2 out of 5
Was not happy at all suppose to had 2 queen beds had a full and bunk beds my 62 yr old sister had to sleep on a bunk bed and the front desk wouldn't return my call

Posted by , from Wedowee al. on Jun 30, 2020

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1 out of 5
You had to go to another hotel to check in, leak hot water in tub, steamed up the room,could not turn up volume on TV...what amenities? Stood in line for checkout 20 minutes..employee asked for keys.. you’re done! Didn’t ask how trip was or how the stay was...I think she knew

Posted by on Jun 14, 2020

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1 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Taylor

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

1 out of 5
This is the worst place i have EVER stayed. Curtains were stained, holes in them and didn't close all the way, tv didn't work, no cable or internet, there was a live cockroach on the floor, the carpet looked and felt like it had never been cleaned same with the tile in the kitchen area, gaps in the seam of the door, there are workers for the area because of hurricane michael and they were loud every night and especially in the morning (im talking about 5am car horns, yelling in spanish, you could hear them slamming their doors, constantly smelt like pot). We called three different times to speak to the front desk to see what they could do about the internet/tv and was told maintenance would be sent out and they never came. We finally had enough and went to the front desk 4 blocks down and complained and told them everything and they said there was nothing they could do. They wouldn't switch us to a different room on one of there other properties, or comp us... They did nothing and offered nothing to make it right. We didn't even get an apology. They were also doing construction on the property which was not indicated with travelocity and we were woken up the first two mornings by saws going off along with yelling. Just a horrible place. I do NOT recommend this place to anyone!!!

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 12, 2019 by Taylor

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

1 out of 5
All that was missing was the chalk outline of a body!! Place was gross and scary, smelled so bad... we didnt even unpack

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 19, 2019 by Taylor

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

1 out of 5
This was one of the rattiest structures on PC Beach. No office, no one around, got totally ripped and had to drive an hour and a half to Marianna FL to get another room.

Posted by on Nov 24, 2018

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Comment from Hotel Management

Dec 3, 2018 by Haley

Dear valued guest, We are sorry to hear that you were unhappy with this property. During season we have the front office open and we also have other hotels that might've accommodated you better. Best wishes, Haley D Front desk agent Seahaven Beach Resorts

2 out of 5
The hotel was very run down, small and although clean for most part, felt dirty! It was very noisey from people above constantly stomping to the motel employees sitting outside our room on a picnic table talking/ cutting up EACH morning very loudly and very early in the morning to the point they woke me up and I had to let them know I was being disturbed before they would shut up! The stove was nasty and they did not provide adequate cooking utensils in their so called kitchenette. There were no curtains on windows only cheap blinds that let in tremendous light at night. They didnt have outside shower to wash feet off or even a floor mat! After taxes I paid $200 a night for a room that wasnt worth $50!! Very dissatisfied!

Posted by , from Alabama on Sep 17, 2018

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1 out of 5

Rundown moldy room

The hotel was rundown and way overpriced. I was appalled at the room. Our air conditioning unit was covered in mold, we had a roach in our room. Our phone didn’t work and there was no staff onsite. We also had a roadside room and between car lights, horn honking and loud trucks it was impossible to sleep as the curtains and walls were super thin. We were supposed to have a late checkout according to our booking itinerary but the hotel staff wouldn’t accommodate that. The staff didn’t seem to care about any of complaints nor did they seem very happy that we booked through Travelocity as we were told several times it’s best to book directly through them. The only positive was the motel was on the beach.

Posted by on Aug 26, 2018

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Comment from Hotel Management

Aug 27, 2018 by Front Desk

Dear Guest, I'm sorry to hear about your experience while staying with us. At Palm Grove, our staff in on property from 10AM to 6PM. If the office is closed, we place a sign on the front door to direct the guest to go to our after hours property. With the issues that you had within your unit, I will make sure that they will be addressed to management.

Renovations + Closures

This property is closed from September 14 2020 to January 31 2021 (dates subject to change).

Property Features

There's a restaurant on site. Palm Grove offers its guests a seasonal outdoor pool and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Palm Grove also features laundry facilities and beach/pool umbrellas. Free self parking is available. This Panama City Beach motel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Laundry facilities
  • DVD player

Parking

Free self parking

Transport

  • Airport: Northwest Florida Beaches Intl. Airport (ECP) (23.9 km / 14.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palm Grove offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Televisions come with DVD players. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on a limited basis and hair dryers can be requested.

  • Television
  • DVD player
  • Oven
  • Stove
  • Kitchenware
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning

Food & Drink

Runaway Island - Onsite restaurant.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.

During Spring Break, check-in time for this property is 6 PM and check-out time is 8 AM.

This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Property does not follow sanitization practices of any association
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per accommodation, per stay
  • Spring Break deposit: USD 40.00 per stay (for stays between 01 March - 31 March)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per room (one way)
  • Airport shuttle fee per child: USD 15.00 (one-way), (up to 9 years old)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Grove Motel
  • Palm Grove Motel Panama City Beach
  • Palm Grove Panama City Beach
  • Peek`s Hotel Panama City Beach
  • Peeks Hotel Panama City Beach
  • Peeks Motel Panama City Beach
  • Peeks Motel Panama City Beach
  • Peeks Hotel Panama City Beach
  • Palm Grove Motel
  • Palm Grove Panama City Beach
  • Palm Grove Motel Panama City Beach

You should know

  • Palm Grove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in April and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.