8/10 Bueno
Mignon G.
27 may. 2025
Family vacation
Great location, amazing pool, had a few issues once we arrived. One of the couch chairs was broken, the middle bathroom toilet ran non-stop unless you turned it off and in as you used it, sink in first bedroom was keaking under causing tiwels and stuff to wet. Notified Nikki she said shed has a maintenance man come fix issues that week as we checked in on a friday and informed me dryer was broken and a new one had been ordered. Was notified the day maintenance man would come fix the issues but buly that night he had never come. I notified nikki she got with him and told me on wednesday he had a bad fall and had been in hospital and would need a few days to recover. I was frustrated that the issues were never fixed the dryer could have been delivered thursday morning but i asked nikki to reschedule that to Friday since we were leaving that morning and wpuldny have to clear out kids rooms for dryer removal and istallation. Let her know i was upset about the issues and experience so far she did offer a discount or gift card since issues were never fixed. Pest control showed up thursday morning beating on the door, was not informed theyd be coming by or i needed to let these men in to spray so was frustrated about that as well. I do feel if the issues hadnt been a problem or had been fixed and i was notified about needing to let people in and to expect them my experience would have been much better. The location and pool and distance to beach are amazing.
Mignon G.
Se hospedó 7 noches en mayo de 2025