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"Our recent stay at Palm Canyon Desert by Diamond Resort was a wonderful experience. Location, facility, and staff were great. We stayed in a 1 bedroom
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Family-friendly stay near Moorten Botanical Garden and Cactarium
In Palm Springs
A stay at this Canyon Corridor condo places you within half a mile (1 km) of San Jacinto Mountains and 2 miles (3 km) of Moorten Botanical Garden and Cactarium. Indian Canyon and Ruddy's General Store Museum are also within 3 miles (5 km).
2 outdoor pools
This smoke-free condo features 2 outdoor pools, a fitness center, and a restaurant. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the sauna and perks like free self parking and free WiFi.
Free WiFi, balconies
Featuring conveniences like microwaves and coffee/tea makers, the 264 condos also offer free WiFi and TVs with cable channels. Balconies, room service, and premium bedding are also available. Weekly housekeeping is available.
Palm Canyon Resort by Diamond Resorts ratings based on 67 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Palm Canyon Resort by Diamond Resorts
Everyone (12)Couples (1)Family (2)
4 out of 5
It was quiet... great for sleeping, bed was comfortable.
Posted by a verified traveler on Jan 29, 2019
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Comment from Hotel Management
Mar 5, 2019
by Nick
We are glad you enjoyed your stay at Palm Canyon Resort by Diamond Resorts, and we are looking forward to having you back again!
2 out of 5
Nice pool area but no control over the chaos in the pool with over 35 kids playing football
Room was budget basic low end amenities. Awkward furniture arrangement and very sparse no dresser or drawers, no decor very plain and boring. Balcony overlooked HVAC system and staff entrance-very noisy. Overall not enough value for the price point. Won’t stay again or recommend.
Posted by a verified traveler on Jan 23, 2019
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Comment from Hotel Management
Mar 5, 2019
by Nick
We appreciate your feed back during your stay at Palm Canyon Resort by Diamond Resorts, and we will address your concerns about our site amenities.
Thank you.
5 out of 5
The pool area was excellent! It had a nice hot tub surrounded by the waterfalls. The slides were good and the area was clean.
We booked the one bedroom villa with a good sized kitchen, in Building 4. Considering that it was winter, and still is since we just got back from vacation, the room looked dark, but that is to be expected, I guess. Staff were friendly and responsive. Parking was adequate. I would book this resort again, but I would do it in the spring or summer, where it would probably not rain too much. :)
Posted by a verified traveler on Jan 16, 2019
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Comment from Hotel Management
Mar 5, 2019
by Nick
We are glad you enjoyed your stay at Palm Canyon Resort by Diamond, and we are looking forward to having you back again
3 out of 5
Palm canyon resort
The property was great and the 2 bedroom unit fit our needs well. However, I could not recommend this resort based on the late check in and early check out time. We couldn’t check in until 4:00 pm and had to check out at 10:00 am. We felt short changed. For this reason alone I would not recommend this resort.
Posted by a verified traveler on Jun 6, 2018
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5 out of 5
Location = tranquility
Our recent stay at Palm Canyon Desert by Diamond Resort was a wonderful experience. Location, facility, and staff were great. We stayed in a 1 bedroom suit, very roomy and a full kitchen is a plus when traveling with family. Our boys enjoyed the pool and basketball court. We highly recommend Palm Canyon Desert, not too far but nicely rugged away from city busy street. Close the the canyon views and trails. We definitely are coming back next year, already made plans!
Posted by Kathy, from San Francico BayArea on Mar 10, 2018
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2 out of 5
Disappointed 😱
Very noisy ; guests from other rooms not really very quiet. I'm very surprised. I was expecting more.
Posted by a verified traveler on Dec 31, 2017
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Comment from Hotel Management
Jan 26, 2018
by Hotel Management
Palm Canyon Resort and Spa loves for all our guests to enjoy a wonderful vacation; however, we do not want this to be at the expense of others. Our front desk is available 24 hours to promptly assist with any concerns and/or requests that may arise throughout your vacation. Your feedback is appreciated, and we would love the opportunity to deliver you an extraordinary vacation in the near future.
5 out of 5
Fabulous vacation spot!
The staff was friendly and helpful! The Resort was clean and family friendly! It was located next to a wonderful hiking trail and close to downtown Palm Springs. The Splash’s restaurant and bar had the nicest staff and great food! The pool was perfect for my children! I highly recommend this resort and will definitely go back next Thanksgiving week. The one thing they need is better WIFi reception but I guess that happens when you are next to beautiful canyons! Great vacation!
Posted by Jo, from Wilmington, Delaware on Nov 26, 2017
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5 out of 5
Amazing hotel & great for kids
I loved my stay at the Palm Canyon Resort! I had no idea when I booked that they are affiliated with Polo Towers in Las Vegas, which I also love! the front desk was friendly and super helpful. ee came to celebrate my mom's birthday, when I mentioned that to the clerk, she immediately looked for a room in the newest renovated building and with a nice view. At the concierge, you are given a welcome packet included a discount card to local restaurants and bars. This is a time share hotel, so they briefly discuss that, but they keep it short (5 mins) and pressure free. The room was a condominium style, very spacious and clean. Fully stocked kitchen with full size refrigerator, stove, microwave, utensils, and basic appliances. AC worked great! Nice big flat screen in living room, smaller one I. The bedroom. A good amount of channels to watch. There was four of us in a one bedroom suite and we never felt cramped. The pool is really great! They have 2 slides, one big for the bigger kids and adventures adults and a small one for the little ones. They have 2 jacuzzis as well, one is enclosed int the rock formation behind a waterfall, and the other out in the open. They had family friendly music playing. they have a pool and restaurant by the pool. There isn't much in the immediate surrounding of the resort, which makes it a great spot for star gazing! I would stay here a million times again!
Posted by Samantha, from Moreno Valley , CA on Aug 23, 2017
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3 out of 5
Booked as hotel and was treated as timeshare guest. No maid service.
Posted by a verified traveler on Mar 19, 2017
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3 out of 5
the price was right
Pros:the pool is fantastic
Cons:better customer service
the front management was rude! parking for SUV is horrible
Posted by Eric Ortiz, from lakewood ca on Jul 6, 2016
Palm Canyon Resort by Diamond Resorts offers its guests 2 outdoor swimming pools, a waterslide, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A children's pool, spa services, and a terrace are also featured at the family-friendly Palm Canyon Resort by Diamond Resorts. Free self parking is available. This Palm Springs condo is smoke free.
264 guestrooms or units
3 levels
Dining venue
Bar by the pool
Bar or lounge
Business center (24 hours)
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Concierge
Terrace
Outdoor picnic space
Newspapers for purchase
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Laundry facilities
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (8.4 km / 5.2 mi)
Parking: Free self parking
Room Amenities
Palm Canyon Resort by Diamond Resorts offers 264 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. This Palm Springs condo provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.
Private balcony
In-room dining
Television
Cable channels
Microwave
Coffee maker
Luxury bedding
Housekeeping (weekly)
Massage in room (surcharge)
Safe
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Food & Drink
For a fee, guests can enjoy full breakfast daily.
Palm Canyon Resort by Diamond Resorts has a restaurant on site.
Room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Basketball on site
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time ends at 3 AM
Check-in time starts at 4 PM
Special check-in instructions:
The check-in location differs from the property location. To check in, go to Members Lobby An adult age 18 or older must assume all liability for the booking.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
The check-in location differs from the property location. To check in, guests will need to go to Members Lobby An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will issue daily pool access wristbands to registered guests only. Maximum room occupancy will be strictly enforced. Guests cannot access the pool/resort amenities after check-out to avoid overcrowding in the pool area. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
Number of children who can stay free - 10
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per stay
Resort fee: USD 29.95 per accommodation, per night
The resort fee includes:
Pool access
Spa tub access
Fitness center access
Business center/computer access
Internet access
In-room coffee
Self parking
Parking
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 8.00 and USD 16.00 per person (approximately)
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Palm Canyon
Palm Canyon Palm Springs
Palm Canyon Resort
Palm Canyon Resort Palm Springs
Resort Palm
Palm Canyon Hotel Palm Springs
Palm Canyon Resort And Spa
Palm Canyon Resort Diamond Resorts Palm Springs
Palm Canyon Resort Diamond Resorts
Palm Canyon Diamond Resorts Palm Springs
Palm Canyon Diamond Resorts
Palm Canyon By Diamond Resorts
Palm Canyon Resort by Diamond Resorts Condo
Palm Canyon Resort by Diamond Resorts Palm Springs
Palm Canyon Resort by Diamond Resorts Condo Palm Springs
You should know
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
