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"Our recent stay at Palm Canyon Desert by Diamond Resort was a wonderful experience. Location, facility, and staff were great. We stayed in a 1 bedroom ... " More

By a verified traveler on Sat 10 Mar 2018

Hotel Description

Family-friendly stay near Moorten Botanical Garden and Cactarium

In Palm Springs

A stay at this Canyon Corridor condo places you within half a mile (1 km) of San Jacinto Mountains and 2 miles (3 km) of Moorten Botanical Garden and Cactarium. Indian Canyon and Ruddy's General Store Museum are also within 3 miles (5 km).

2 outdoor pools

This smoke-free condo features 2 outdoor pools, a fitness center, and a restaurant. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the sauna and perks like free self parking and free WiFi.

Free WiFi, balconies

Featuring conveniences like microwaves and coffee/tea makers, the 264 condos also offer free WiFi and TVs with cable channels. Balconies, room service, and premium bedding are also available. Weekly housekeeping is available.

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Oct 24 - Oct 25

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom

Bed Count 1 King Bed Maximum Occupancy 8 Max

Palm Canyon Resort by Diamond Resorts ratings based on 67 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palm Canyon Resort by Diamond Resorts

Everyone (12) Couples (1) Family (2)
4 out of 5
It was quiet... great for sleeping, bed was comfortable.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Mar 5, 2019 by Nick

We are glad you enjoyed your stay at Palm Canyon Resort by Diamond Resorts, and we are looking forward to having you back again!

2 out of 5
Nice pool area but no control over the chaos in the pool with over 35 kids playing football Room was budget basic low end amenities. Awkward furniture arrangement and very sparse no dresser or drawers, no decor very plain and boring. Balcony overlooked HVAC system and staff entrance-very noisy. Overall not enough value for the price point. Won’t stay again or recommend.

Posted by on Jan 23, 2019

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Comment from Hotel Management

Mar 5, 2019 by Nick

We appreciate your feed back during your stay at Palm Canyon Resort by Diamond Resorts, and we will address your concerns about our site amenities. Thank you.

5 out of 5
The pool area was excellent! It had a nice hot tub surrounded by the waterfalls. The slides were good and the area was clean. We booked the one bedroom villa with a good sized kitchen, in Building 4. Considering that it was winter, and still is since we just got back from vacation, the room looked dark, but that is to be expected, I guess. Staff were friendly and responsive. Parking was adequate. I would book this resort again, but I would do it in the spring or summer, where it would probably not rain too much. :)

Posted by on Jan 16, 2019

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Comment from Hotel Management

Mar 5, 2019 by Nick

We are glad you enjoyed your stay at Palm Canyon Resort by Diamond, and we are looking forward to having you back again

3 out of 5

Palm canyon resort

The property was great and the 2 bedroom unit fit our needs well. However, I could not recommend this resort based on the late check in and early check out time. We couldn’t check in until 4:00 pm and had to check out at 10:00 am. We felt short changed. For this reason alone I would not recommend this resort.

Posted by on Jun 6, 2018

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5 out of 5

Location = tranquility

Our recent stay at Palm Canyon Desert by Diamond Resort was a wonderful experience. Location, facility, and staff were great. We stayed in a 1 bedroom suit, very roomy and a full kitchen is a plus when traveling with family. Our boys enjoyed the pool and basketball court. We highly recommend Palm Canyon Desert, not too far but nicely rugged away from city busy street. Close the the canyon views and trails. We definitely are coming back next year, already made plans!

Posted by , from San Francico BayArea on Mar 10, 2018

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2 out of 5
Disappointed 😱 Very noisy ; guests from other rooms not really very quiet. I'm very surprised. I was expecting more.

Posted by on Dec 31, 2017

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Comment from Hotel Management

Jan 26, 2018 by Hotel Management

Palm Canyon Resort and Spa loves for all our guests to enjoy a wonderful vacation; however, we do not want this to be at the expense of others. Our front desk is available 24 hours to promptly assist with any concerns and/or requests that may arise throughout your vacation. Your feedback is appreciated, and we would love the opportunity to deliver you an extraordinary vacation in the near future.

5 out of 5

Fabulous vacation spot!

The staff was friendly and helpful! The Resort was clean and family friendly! It was located next to a wonderful hiking trail and close to downtown Palm Springs. The Splash’s restaurant and bar had the nicest staff and great food! The pool was perfect for my children! I highly recommend this resort and will definitely go back next Thanksgiving week. The one thing they need is better WIFi reception but I guess that happens when you are next to beautiful canyons! Great vacation!

Posted by , from Wilmington, Delaware on Nov 26, 2017

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5 out of 5

Amazing hotel & great for kids

I loved my stay at the Palm Canyon Resort! I had no idea when I booked that they are affiliated with Polo Towers in Las Vegas, which I also love! the front desk was friendly and super helpful. ee came to celebrate my mom's birthday, when I mentioned that to the clerk, she immediately looked for a room in the newest renovated building and with a nice view. At the concierge, you are given a welcome packet included a discount card to local restaurants and bars. This is a time share hotel, so they briefly discuss that, but they keep it short (5 mins) and pressure free. The room was a condominium style, very spacious and clean. Fully stocked kitchen with full size refrigerator, stove, microwave, utensils, and basic appliances. AC worked great! Nice big flat screen in living room, smaller one I. The bedroom. A good amount of channels to watch. There was four of us in a one bedroom suite and we never felt cramped. The pool is really great! They have 2 slides, one big for the bigger kids and adventures adults and a small one for the little ones. They have 2 jacuzzis as well, one is enclosed int the rock formation behind a waterfall, and the other out in the open. They had family friendly music playing. they have a pool and restaurant by the pool. There isn't much in the immediate surrounding of the resort, which makes it a great spot for star gazing! I would stay here a million times again!

Posted by , from Moreno Valley , CA on Aug 23, 2017

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3 out of 5
Booked as hotel and was treated as timeshare guest. No maid service.

Posted by on Mar 19, 2017

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3 out of 5

the price was right

Pros: the pool is fantastic
Cons: better customer service
the front management was rude! parking for SUV is horrible

Posted by , from lakewood ca on Jul 6, 2016

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About the Palm Canyon Resort by Diamond Resorts

Location 2800 South Palm Canyon Drive, Palm Springs, CA 92264

Property Features

Palm Canyon Resort by Diamond Resorts offers its guests 2 outdoor swimming pools, a waterslide, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A children's pool, spa services, and a terrace are also featured at the family-friendly Palm Canyon Resort by Diamond Resorts. Free self parking is available. This Palm Springs condo is smoke free.

  • 264 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Palm Canyon Resort by Diamond Resorts offers 264 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. This Palm Springs condo provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • Private balcony
  • In-room dining
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Palm Canyon Resort by Diamond Resorts has a restaurant on site.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 4 PM

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Members Lobby
An adult age 18 or older must assume all liability for the booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

The check-in location differs from the property location. To check in, guests will need to go to Members Lobby
An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will issue daily pool access wristbands to registered guests only. Maximum room occupancy will be strictly enforced. Guests cannot access the pool/resort amenities after check-out to avoid overcrowding in the pool area. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 29.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 16.00 per person (approximately)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Canyon
  • Palm Canyon Palm Springs
  • Palm Canyon Resort
  • Palm Canyon Resort Palm Springs
  • Resort Palm
  • Palm Canyon Hotel Palm Springs
  • Palm Canyon Resort And Spa
  • Palm Canyon Resort Diamond Resorts Palm Springs
  • Palm Canyon Resort Diamond Resorts
  • Palm Canyon Diamond Resorts Palm Springs
  • Palm Canyon Diamond Resorts
  • Palm Canyon By Diamond Resorts
  • Palm Canyon Resort by Diamond Resorts Condo
  • Palm Canyon Resort by Diamond Resorts Palm Springs
  • Palm Canyon Resort by Diamond Resorts Condo Palm Springs

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.com/Palm-Springs-Hotels-Palm-Canyon-Resort-by-Diamond-Resorts.h1154438-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.