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Portola Hotel & Spa at Monterey Bay

4.0 star property
4-star spa resort near Monterey Bay, connected to the convention center

Choose dates to view prices

Photo gallery for Portola Hotel & Spa at Monterey Bay

Relax in our inviting lobby, featuring a central seating area, reception desk, and unique tree-like structure with hanging lights.
Creator video
Experience the Portola Hotel & Spa's elegant entrance, featuring a covered walkway and beautifully landscaped gardens.
Cozy lounge area with a fireplace, wooden ceiling, and comfortable seating.
Enjoy intimate or group dining in our elegantly designed restaurant with a variety of seating options and a natural focal point.

Popular amenities

Explore the area

Map
Two Portola Plaza, Monterey, CA, 93940
  • Fisherman's Wharf
    ‪3 min walk‬
  • Cannery Row
    ‪14 min walk‬
  • Monterey Bay Aquarium
    ‪3 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Portola)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Portola)

9.6 out of 10
Exceptional
(5 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Portola)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Courtyard)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Courtyard)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Portola)

9.2 out of 10
Wonderful
(120 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(209 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Partial Harbor View)

8.8 out of 10
Excellent
(13 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

9.0 out of 10
Wonderful
(25 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(14 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(13 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Monterey

Oceanside stay.Within a 15-minute walk of this Downtown Monterey resort, you'll find Fisherman's Wharf and Cannery Row. Monterey Bay and Monterey Bay Aquarium are also within 2 miles (3 km).
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.0 miles
  • Fisherman's Wharf - 3 min walk - 0.2 miles
  • Cannery Row - 14 min walk - 0.8 miles
  • Monterey Bay Aquarium - 3 min drive - 1.6 miles
  • Lovers Point - 5 min drive - 2.5 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Rockfish Harbor Grill - ‬5 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk

About this property

Portola Hotel & Spa at Monterey Bay

4-star spa resort near Monterey Bay, connected to the convention center
Portola Hotel & Spa at Monterey Bay offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Spa services, a terrace, and a vending machine are also featured at the business-friendly Portola Hotel & Spa at Monterey Bay. Parking is available for a fee. A complete renovation of Portola Hotel & Spa at Monterey Bay was completed in December 2020.

This 4-star Monterey resort is smoke free.

  • 379 guestrooms or units
  • 7 levels
  • 9 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The onsite spa has couples treatment room(s). Services include massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 37.17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: USD 58.18 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.18 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 37.17 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

How close is Portola Hotel & Spa at Monterey Bay to the airport?

Portola Hotel & Spa at Monterey Bay is 3.4 mi (13-min drive) away from the Monterey Peninsula Airport (MRY) airport, the closest popular airport to the property.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Aug 7, 2025 start from $315.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Portola Hotel & Spa at Monterey Bay have an airport shuttle?

Airport shuttle services are not available at Portola Hotel & Spa at Monterey Bay.

How close is Portola Hotel & Spa at Monterey Bay to the beach?

This resort is a short 9-minute walk from Monterey State Beach and 13-minute walk from San Carlos Beach - The Breakwater. Don't forget your sunscreen!

Does Portola Hotel & Spa at Monterey Bay offer free breakfast?

Free breakfast isn’t offered at Portola Hotel & Spa at Monterey Bay, but cooked-to-order breakfast is offered for a fee of between USD 8 and 20 for adults, USD 5 and 10 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Portola Hotel & Spa at Monterey Bay?

No, there is no casino at this resort.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Portola Hotel & Spa at Monterey Bay?

Free parking is not available at this resort. Self parking is available for USD 29.04 per night, and valet parking for USD 37.17 per night.

Does Portola Hotel & Spa at Monterey Bay have a pool?

Portola Hotel & Spa at Monterey Bay features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Portola Hotel & Spa at Monterey Bay have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be unavailable from February 10 2025 to June 30 2025 (dates subject to change).

Does Portola Hotel & Spa at Monterey Bay have a spa?

This resort has a spa, which features massages.

How close is Portola Hotel & Spa at Monterey Bay to downtown Monterey?

Portola Hotel & Spa at Monterey Bay is 0.1 mi away from Monterey.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1789 out of 2699 reviews
Rating 8 - Good. 516 out of 2699 reviews
Rating 6 - Okay. 238 out of 2699 reviews
Rating 4 - Poor. 83 out of 2699 reviews
Rating 2 - Terrible. 73 out of 2699 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

FERNANDO, Concord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much was within walking distance! A great car show was on the way to the Wharf and they had great musical entertainment all day! However, our patio didn't have curtains like the others with a patio did. No privacy whatsoever-that was a waste of money. Bed was too firm for me and pillows had no firmness! But service was excellent, shower was amazing and overall, it was a nice room. I would stay there again, but w/o a patio. Might try a balcony next time but only if it has an ocean view
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather, Chassell

Stayed 2 nights in May 2025

10/10 Excellent

Greg

Stayed 2 nights in Apr 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. All of the staff we encountered were very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort! Perfect for kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Precious

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

harichandan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good service. Would definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Really nice surprise.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Audrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and kind staff
Stayed 1 night in Apr 2025

8/10 Good

Molly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing weekend. Property was
Stayed 2 nights in Apr 2025

10/10 Excellent

ramin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very cozy hotel. Only issue was the lobby and the bed were arranged so close to each other and the rooms door wasn’t sealed enough to dissipate the noise coming from the lobby inside the room. Also they have a 7feet 6 inches parking garage and I have a 8 feet long vehicle. Therefore I had to find a parking spot a block or two away from the hotel. But overall it was a pleasant stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is centralized and you can walk to Fisherman's Wharf and downtown Monterey. I love that you can just text them if you need assistance and they respond immediately. It is very convenient.
Stayed 1 night in Apr 2025

8/10 Good

Mert

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

JUNHEE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst check-in service

The front desk guy, his name was Christian or Christiano and it looks like he hate to work in there. He helped my check-in and his attitude and expression were really unkind and very unprofessional. I went to so many hotels in the U.S. and it was the worst check-in service I have ever seen. His facial expression and the way of speaking to customer were awful. Other staffs were so kind and room was clean. Everything was fine except his worst service.
Stayed 1 night in Apr 2025

10/10 Excellent

Bertha

Stayed 1 night in Apr 2025

10/10 Excellent

Dia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a really great location. It’s a little more on the pricer side, but you are paying for the location. We loved being able to just walk around from our hotel. There’s a restaurant located inside the hotel. We ate there for dinner one night, and was surprised at how tasty our meal was. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen Clair

Stayed 1 night in Apr 2025

6/10 Okay

Amber

Stayed 2 nights in Apr 2025

10/10 Excellent

Jason, Milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025