Staff were extremely helpful and friendly.
The location is perfect for visits to the Magic Kingdom, which can be reached on foot (5-10 mins walk). The Monorail stops in the neighbouring Contemporary Hotel, which can be used to visit Epcot, or other Hotels (e.g. dining), as well as the Magic Kingdom.
The pool area is nice (great slide), but relatively small, and thus can get very busy during afternoons.
Wifi mainly worked at night, we frequently had difficulty connecting during busier times.
There is a good choice of restaurants, bars, as well as a few shops in the adjacent Contemporary hotel, which can be reached via footbridge.
We were disappointed that the top floor (views to Magic Kingdom) was only accessible by Disney Vacation Club members. However, the California Grill restaurant in the Contemporary offers such access to all dining guests.