⭐️ Poor Experience – Wouldn’t Return
We booked our stay online at a discount rate and were told upon arrival that the discounted rooms are located downstairs with no heat. We were told there was an electric heater down the hall if needed — not exactly what we expected.
Check-in time was listed as 3 PM, but we were informed that online bookings can’t check in until 4:30. No big deal, we went to explore the area and came back a little after 5, but our room still wasn’t ready.
The room itself was okay at best. On day two, I asked the front desk if rooms are cleaned daily. I was told yes and asked for my room number. I explained we just needed fresh towels and coffee — normally I’d reuse towels, but we’d used ours for the pool.
Overall, for the amount of money we spent on a weekend getaway, I was disappointed. It really felt like we received lesser service because we booked through a third-party site, which has never been an issue for us anywhere else.