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4.3 out of 5

"The property and room was very clean. Quite motel off the main highway. The staff was friendly and pointed out some good area restaurants. " More

By a verified traveler on Fri 14 Oct 2022

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Hotel Description

Family-friendly stay near MWV Children's Museum

Near the airport

With a stay at this North Conway motel, you'll be steps from MWV Children's Museum and within a 10-minute walk of North Conway Country Club. Also, Conway Scenic Railway is within half a mile (1 km) and Cranmore Mountain Resort is within 2 miles (3 km).

Full-service spa, indoor pool

A full-service spa and an indoor pool are featured at this smoke-free motel. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Guests will appreciate free perks like free self parking and WiFi in public areas.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Dec 1 - Dec 2

Standard Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds (Second floor, No elevator)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eastern Inn & Suites ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eastern Inn & Suites

Everyone (13) Couples (8) Family (9)
5 out of 5
The property and room was very clean. Quite motel off the main highway. The staff was friendly and pointed out some good area restaurants.

Posted by on Oct 14, 2022

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Comment from Hotel Management

Oct 21, 2022 by Chris

We appreciate your feedback. Thank you for choosing to stay with us.

5 out of 5
staff

Posted by on Aug 5, 2022

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Comment from Hotel Management

Aug 10, 2022 by Chris

We appreciate your feedback. Thank you for choosing to stay with us.

4 out of 5
Enjoyed the outside patio with the gas fireplace

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 26, 2022 by Chris

Thank you for staying with us. We appreciate your feed back.

4 out of 5
Staff very friendly

Posted by on Mar 1, 2022

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3 out of 5

Posted by on Oct 12, 2021

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5 out of 5

Posted by on Oct 11, 2021

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4 out of 5
our stay was very good

Posted by on Oct 7, 2021

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5 out of 5
I liked that it was not right on the main road. It was clean and a pleasant place. The staff was very nice and gave great suggestions for local eateries. Would go there again 🙂

Posted by on Oct 7, 2021

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1 out of 5
This was by far the worst stay I have ever had at a hotel. My family and I stayed here Labor Day weekend. We were placed in a room on the first floor near the pool. The room smelled like a sweaty locker room and it was dirty. It was damp. I should have tried to switch rooms but I heard the lady at the front desk say they were booked. My daughter and I woke the next morning with itchy bug bites all over our ankles. It was just disgusting. I spent many hours after trying to contact the manager who’s name I believe is Dwyer. He told me I needed to contact Travelocity since I booked through them. I then spent time online with them and they told me the reimbursement needed to come directly from the hotel. After much precious time spent, I never received my lousy $100 refund. I will never ever return to this hotel. Do not stay here. It is not worth it. I hate to speak negatively of any service during a pandemic because I understand most places are struggling to some degree, but this was just horrible.

Posted by on Sep 15, 2021

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5 out of 5
Its cleanliness!

Posted by on Aug 31, 2021

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Property Features

Eastern Inn & Suites offers its guests a full-service spa and an indoor pool. There's a snack bar/deli on site. A business center and a meeting room are available. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Eastern Inn & Suites. You'll have access to the health club at a partner property. Self parking is free. This North Conway motel is smoke free.

  • 56 guestrooms or units
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Eastern Inn & Suites offers 56 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Digital channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning

Nearby Activities

Recreational amenities at the motel include an indoor pool.

Children under 17 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowshoeing on site
  • Motor boating nearby
  • Fishing nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Rafting nearby
  • Jet skiing nearby
  • Marina nearby
  • Mountain climbing nearby
  • Basketball on site
  • Optional ski privileges
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water tubing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Snowmobiling nearby
  • Cave exploring/spelunking nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Ziplining nearby
  • Playground on site
  • Sledding nearby
  • Snow tubing nearby
  • Cross-country skiing on site
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eastern Inns
  • Eastern Inns North Conway
  • Eastern North Conway
  • Eastern Inns Hotel North Conway
  • Eastern Inn North Conway
  • Eastern Inn
  • Eastern Inn & Suites Motel
  • Eastern Inn & Suites North Conway
  • Eastern Inn & Suites Motel North Conway

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Eastern Inn & Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.