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4.3 out of 5

"The room was beautiful with all the windows ask for a corner room on the fifth or fourth floor. The shower had a funny mildew smell and there was hair ... " More

By a verified traveler on Sun 03 Jan 2016

Hotel Description

4-star hotel near Roosevelt Island

Near the airport

Your stay at this Queens hotel places you within 3 miles (5 km) of Roosevelt Island and Memorial Sloan-Kettering Cancer Center. 5th Avenue and United Nations Headquarters are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, a terrace, and limo/town car service are also on offer.

Free WiFi, flat-screen TVs

The individually decorated guestrooms offer free WiFi and free local calls. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Feb 9 - Feb 10

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Manhattan Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Collective Paper Factory ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Collective Paper Factory

Everyone (10) Family (3)
1 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by TCPF Team

Dear guest, We are sorry we fell short on your experience. We hope you can let us know what happened to further assist.

5 out of 5

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 5, 2019 by TCPF Team

Dear guest, Thank you so much for the 5/5 review! We truly hope you had a great experience with us during your recent stay!

5 out of 5
Great atmosphere. Large room. Close to subway. Nice lobby and bar.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 4, 2019 by The Collective Hub team

Thank you so much for this great reaview and ratings. Sure hope to have you back soon The Collective Hub team

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 4, 2019 by The Collective Hub team

Thank you for this amazing rating!

5 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 10, 2019 by TPF Team

Dear guest, Thank you kindly for leaving us a 5/5! We hope you had a great stay with us!

4 out of 5
The hotel was quite clean and had a very unique design. I loved the look and the attention to detail. Staff were very pleasant and accommodating. Close to the subway and a 7-11, and the courtyard bar is super cute. As of the writing of this review, the hotel is under construction: so there is a little noise and aesthetic disruption during you stay. It didn't really affect my experience, however.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 11, 2019 by TPF Team

Dear guest, We appreciate the 4/5 review! We truly hope you had a great time at our hotel. It is slowly coming along and we are glad you noticed that. We hope you return in the near future to see what we have in store this upcoming fall!

5 out of 5
Clean, great location, easy access to Brooklyn and Manhatten

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by PF team

Dear Anonymous, Thank you so much for your feedback. Hope to see you again for another stay, very soon!

5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by TPF Team

Dear guest, Thank you kindly for reviewing our hotel giving it a 5/5! We truly hope you enjoyed your stay and hope you come back to our hotel in the near future. Warm regards, TPF Team

4 out of 5
It was disappointing that the restaurant in the hotel was no longer there despite information to the contrary on the internet. We had planned to have dinner at the hotel after checking in because it was rainy night. Hotel staff was excellent in helping us to find alternative restaurants in walking distance.

Posted by , from Greentown, PA on Sep 11, 2018

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Comment from Hotel Management

Sep 11, 2018 by TPF Team

Hi Christine! Thanks for staying with us. We do apologize about the restaurant for the time being it is under way for a renovations, and soon will be open again this fall. We hope you do return and can enjoy the restaurant experience soon enough. Kind regards, TPF Team

5 out of 5

It was nice, yet comfortable

The room was beautiful with all the windows ask for a corner room on the fifth or fourth floor. The shower had a funny mildew smell and there was hair on the floor when we arrived. The beds were very comfortable. On news eve we received free complementary drinks. The subway is seconds from the hotel and there is free parking for your car in the front or the back of the hotel, if you can find a spot!

Posted by , from Cleveland, Ohio on Jan 3, 2016

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About the The Collective Paper Factory

Location 37-06 36th street, Long Island City, NY 11101

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Collective Paper Factory. This 4-star Long Island City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (22 km / 13.7 mi)
  • Train station: Long Island City Hunterspoint Avenue Station (2.5 km / 1.6 mi)
  • Metro station: 36 St. Station (Northern Blvd.) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

The Collective Paper Factory offers 122 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2015.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Bar - Onsite bar. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a smoke detector and window guards.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 26.39 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Paper Factory
  • Paper Factory Hotel
  • Paper Factory Hotel Long Island City
  • Paper Factory Long Island City
  • The Paper Factory Hotel
  • The Collective Paper Factory Hotel
  • The Collective Paper Factory Long Island City
  • The Collective Paper Factory Hotel Long Island City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.