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"When we checked in, the man at reception was very friendly and helpful. However, no one was at the front desk when we tried to check out so we had to ... " More

By a verified traveler on Tue 04 Oct 2022

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Hotel Description

Hotel perfectly located for exploring Queens

Queens stay

Your stay at this Queens hotel places you within 6 miles (10 km) of Resorts World Casino and Five Towns Shopping Center. Green Acres Mall and Queens College are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including an off-leash area. Staff at the 24-hour front desk can provide around-the-clock assistance.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Full or Queen Bed Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Garden Inn & Suites ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Garden Inn & Suites

Couples (2)
3 out of 5
When we checked in, the man at reception was very friendly and helpful. However, no one was at the front desk when we tried to check out so we had to leave our room keys with an off-duty employee who left them at the front for us. I tried calling reception today (2 days after checking out) since I still haven’t seen any charges come through on my card for our stay, but the receptionist was not helpful at all and kept saying she didn’t understand my question because she was mainly Spanish speaking and I only speak English. I just wanted to make sure I’m not going to be overcharged since I didn’t sign anything stating the total for my stay.

Posted by on Oct 4, 2022

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5 out of 5
Front desk staff is very welcoming & helpful. Property is being renovated; the lobby looks great! Our room has been updated & is nicely furnished w/ new blackout curtains, nice bedding, etc. Would definitely stay here again!

Posted by on Sep 18, 2022

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Comment from Hotel Management

Sep 21, 2022 by Daniel

Hello. It was a pleasure to have you.

1 out of 5
Do Not Go There. Just DO NOT go there and if you don't take my warning bet you will come back here and say you should have listen to me.

Posted by , from UNIONDALE on Sep 4, 2022

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Renovations + Closures

This property is closed from October 15 2022 to October 13 2024 (dates subject to change).

Property Features

Garden Inn & Suites offers its guests an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This Jamaica hotel is smoke free.

  • 185 guestrooms or units
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Jamaica Locust Manor Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Garden Inn & Suites offers 185 accommodations with iPod docking stations and hair dryers. 35-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

  • IPod dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Connecting rooms available
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per week
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. A shield is in place between staff and guests in main contact areas. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Inn Suites
  • Garden Inn & Suites Hotel
  • Garden Inn & Suites Jamaica
  • Garden Inn & Suites Hotel Jamaica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.