4.4 out of 5

"This was our second stay here and may stay again. Overall this is a very nice, old hotel with a lot of character but must say that it lacked in clean ... " More

By a verified traveler on Fri 02 Feb 2018

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Hotel Description

A romantic stay in the heart of New Orleans awaits you at Le Pavillon Hotel. Within just a 10-minute stroll, you'll find Lafayette Square and Louisiana Maritime Museum. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 226 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Additionally, safes, hair dryers, and phones are available.

This boutique hotel offers free WiFi in public areas, a fitness center, and has concierge services. Plus you'll find a 24-hour front desk, express check-out, and dry cleaning/laundry services. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4-star New Orleans hotel include New Orleans Hornets and St Patricks Church.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144 per night

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Le Pavillon Hotel ratings based on 215 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

A lot of character but.....

Cons: Cleanliness
This was our second stay here and may stay again. Overall this is a very nice, old hotel with a lot of character but must say that it lacked in cleanliness. The bathroom was far from clean. I don’t think the toilet had been cleaned with a brush in weeks and don’t think the sink had been much more than just rinsed. (It looked considerably cleaner after I wiped it out with a washcloth) The whole bathroom could have used a thorough cleaning. The floors outside of the elevator is marble so could be very pretty but was so dull from the not being cleaned properly. With a better cleaning staff it would be much more appealing instead of just looking old and neglected.

Posted by on Feb 2, 2018

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Comment from Hotel Management

Feb 6, 2018 by Sam Atwood

Thank you for your review of Le Pavillon. I am very sorry and surprised to hear about your experience with housekeeping and I will address this with the team immediately as this is very unlike our typical standards of service. I hope you will give us another chance to impress you in the future! Best regards, Sam Atwood

2 out of 5

Historic hotel nice to look at

Pros: It's very picturesque like staying in a museum or an art gallery.
Cons: Emergency plans. Someone in charge who can tell people what is happening and what we can do.
Location: Everything is a several block walk away.
Room was nice staff polite and informative. Room was freezing. Numerous calls over 2 days before it was fixed. We were there during the 1 day freeze which shut the city down. There was a water ban in effect in our hotel and we were never told. We were not supposed to drink the water, but the hotel never told us this or provided bottled water. We found out when we went to Dee's coffee shop across the street. We had already showered and brushed our teeth at least twice! We confirmed it by turning on the news.There was a loss of electricity in the hotel, no one told us what to do. We didn't know if there was a fire so we walked 4 flights down to the lobby when the fire department was arriving. There was no fire, but the lights went off and on several times. When we decided we would just go the bed we started up the stairs and the emergency lights went off in the stairwell leaving us in the dark. I felt like there was no management direction during this emergency. No one was telling the guests what to do and there was no staff response in the blackened stairwell when those emergency lights went off.

Posted by on Jan 21, 2018

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Comment from Hotel Management

Jan 23, 2018 by Sam Atwood

Thank you for reviewing Le Pavillon. Our concierge is always happy to help guests make plans or fix any issues they are having with their accommodations. I am sorry about the issues you experienced with your accommodations and I assure you we have our guests best interests in mind when there are issues in the city that may be causing problems at the hotel. We appreciate your feedback as we work to handle these situations better in the future, and we hope you will give us another chance to impress you! Best regards, Sam Atwood

5 out of 5

Awesomely elegant!!! I will get married there one

Awesomely amazing!!!!Nice destination to get away and relax!!!

Posted by , from Lafayette,La. on Jan 3, 2018

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Comment from Hotel Management

Jan 5, 2018 by Sam Atwood

Thank you for the five-star review of Le Pavillon. We look forward to your next visit! Best regards, Sam Atwood

4 out of 5

Classic

Good location Excellent staff Nice room but small for king bed

Posted by , from Tn on Dec 27, 2017

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Comment from Hotel Management

Dec 29, 2017 by Sam Atwood

Thank you for the wonderful review of Le Pavillon. We appreciate your feedback as we continue to improve the guest experience and look forward to your next stay! Best regards, Sam Atwood

5 out of 5

Love New Orleans

Pros: Everything! It was beautiful, clean and the staff was AMAZING!
Cons: I can't think of anything they could have done it make it any better!
Location: Perfect location! You can enjoy the craziness of Bourbon Street, or just enjoy great dining and shopping.
The friendliest people and the most crazy fun you could have!

Posted by , from CT on Aug 20, 2017

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Comment from Hotel Management

Aug 24, 2017 by Blake doran

Dave, thank you for choosing Le Pavillon. I am delighted to hear that our associates exceeded your expectations with their dedicated and friendly service - we will surely pass along your kind words to the team. We too love our location within walking distance of top New Orleans attractions. We look forward to welcoming you back again in the near future! Best regards, Blake Doran

5 out of 5

Great hotel in center of NOLA

Cons: room service pizza was terrible.
great staff, great hotel, clean and updated rooms and great location in center of town.

Posted by on Aug 8, 2017

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Comment from Hotel Management

Aug 10, 2017 by Blake Doran

Thank you for choosing Le Pavillon. I am thrilled to hear that our central location worked out well for you. I am very sorry and surprised to hear about your experience with our room service and I will share your feedback with the team. I hope that you will decide to join us again the next time your find yourself in New Orleans. Best regards, Blake Doran

5 out of 5

Nice hotel

It was very clean and comfortable and the staff was friendly and welcoming. Good location maybe a half mile from the French quarter. The parking was valet only but not too expensive and it was in a fenced lot so we felt our car was safe.

Posted by on Jul 19, 2017

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Comment from Hotel Management

Aug 1, 2017 by John Williams

Kristen, thank you for your review of Le Pavillon. I am happy to hear that you enjoyed our prime location nearby top New Orleans attractions. It is also great to hear that you took advantage of our convenient valet parking service. We hope that you will return the next time you find yourself in New Orleans. Best regards, John Williams

5 out of 5
Hauntingly beautiful!!! Would definitely stay here again

Posted by on May 25, 2017

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4 out of 5
Good location, friendly staff, well maintained (although needed minor faucet repair) and clean. Bar service a bit slow and a bit overpriced. Would stay again.

Posted by on May 11, 2017

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4 out of 5

Close to EVERYTHING

This hotel is very close to everything, but away enough from all the craziness. Hotel rooms have been nicely renovated considering how old the building is. Our room only had half a shower door which made the bathroom flood every time you showered. TV didn't work. Nightly pb&j's were a cute touch.

Posted by on Apr 23, 2017

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Property Features

Le Pavillon Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Le Pavillon Hotel. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.

  • 226 guestrooms or units
  • 10 levels
  • 11 conference rooms
  • Built in 1907
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (23.7 km / 14.8 mi)
  • Train station: New Orleans Union Passenger Terminal (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Le Pavillon Hotel offers 226 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wireless Internet access. 46-inch flat-screen televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Le Pavillon Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Le Pavillon Hotel offers a complimentary fitness center featuring atrium lighting, 2 exercise bikes, 2 treadmills, an elliptical-type cross-trainer, and a strength-training machine, as well as scale, TV, and complimentary sports drinks. The fitness center is open from 5 AM until 1 AM (hours and availability subject to change).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 20 per person (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pavillon
  • Pavillon Hotel
  • Pavillon Hotel New Orleans
  • Pavillon New Orleans
  • Pavillon
  • La Pavilion New Orleans
  • Le Pavillon New Orleans
  • Hotel Le Pavillon
  • Le Pavilion

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations