Skip to main content
Beginning of main content

Enter dates to see availability

4.5 out of 5

"Attentive staff, friendly staff, clean hotel and lots of visible sanitizing statuons " More

By a verified traveler on Mon 08 Feb 2021

Hotel Description

4-star romantic hotel near Napa Valley Wine Train

City center retreat

At this Downtown Napa hotel, you'll be well placed to visit Downtown Napa Association and Uptown Theater, both steps away. Napa Valley Wine Train and Oxbow Public Market are also within half a mile (1 km).

Renovated in 2015

This hotel features 2 bars/lounges and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A restaurant, a 24-hour front desk, and laundry facilities are also provided.

Free Internet, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 141 guestrooms offer thoughtful touches like minibars (stocked with some free items) and bathrobes. Other amenities include free WiFi, free wired Internet, and 24-hour room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$176* Per night/room Mar 10 - Mar 11

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Andaz Napa - a concept by Hyatt ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Andaz Napa - a concept by Hyatt

Everyone (4) Couples (2) Family (2)
5 out of 5
Attentive staff, friendly staff, clean hotel and lots of visible sanitizing statuons

Posted by on Feb 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 9, 2021 by Rosemarie Alberto - Assistant Operations Manager

Thank your for staying with us. We're thrilled that you enjoyed our accommodations and the service of our staff, we look forward to hosting you again in the near future!

4 out of 5
The property is very close to shopping. It is nice to walk in the downtown area. The parking however it’s a bit frustrating.

Posted by on Dec 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 6, 2019 by Jack

We are sorry for the issues you had with parking. We will ensure our team is properly communicating parking procedures to all guests.

3 out of 5

Posted by on Nov 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 19, 2019 by - Staff at Andaz Napa

Thank you for taking the time to provide us with a review.

5 out of 5

Posted by on Jul 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2019 by Staff at Andaz Napa

Hello! Thank you for providing Andaz Napa with a 5 out of 5 rating! We hope to have you back with us again soon!

3 out of 5
i want to know why i paid $439/ night when the Andaz website has the same room for $252 (i took a screen shot of the price on their website)

Posted by on Jul 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2019 by Staff at Andaz Napa

Hello! Thank you for providing us with a rating. It is unfortunate that you experienced some confusion regarding your rate. If you'd like to discuss further, please contact our Manager on Duty. We'd be delighted to assist you.

5 out of 5
Friendly Staff! Welcome drink! Great valet service!

Posted by on Apr 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2019 by Staff at Andaz Napa

Hello! Thank you for providing us with a perfect 5 out of 5 rating! We hope to have you back with us again soon!

5 out of 5
Awesome location and beautiful hotel! We will stay here again.

Posted by on Sep 12, 2018

Was this review helpful to you?
5 out of 5

Trip to Napa

Great hotel the service was excelente from check-in to check-out, nice quiet terrace, many restaurants to choose from at walking distance

Posted by , from Dallas, TX. on Jul 14, 2017

Was this review helpful to you?
4 out of 5

Staff is very welcoming and friendly, and highly attentive.

Pros: Close restaurants, Free Internet, free non alcoholic beverages
This hotel is very chic and modern. From the very beginning of our stay, everyone was very welcoming and attentive.

Posted by on Apr 4, 2013

Was this review helpful to you?
5 out of 5

Great central downtown location

Pros: Close restaurants, Free Internet, Quiet
A great location in Napa for walking to a variety of restaurants and shops downtown.

Posted by , from Hawaii on Mar 12, 2013

Was this review helpful to you?

About the Andaz Napa - a concept by Hyatt

Location 1450 First Street, Napa, CA 94559

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1900 square feet (177 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Andaz Napa - a concept by Hyatt. You'll have access to the health club at a partner property. For a fee, parking is available. A complete renovation of Andaz Napa - a concept by Hyatt was completed in January 2015. This 4-star Napa hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Built in 2009
  • Dining venue
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (93.3 km / 57.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Napa - a concept by Hyatt offers 141 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Napa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Andaz Farmers Table - This restaurant specializes in Californian cuisine and serves breakfast and brunch.

Mercantile Social - This bar specializes in Californian cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Mercantile Terrace - This restaurant specializes in Californian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Rafting nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 80 per person (approximately)
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Hotel Napa
  • Andaz Napa
  • Napa Andaz
  • Andaz Napa concept Hyatt Hotel
  • Andaz Napa concept Hyatt
  • Andaz Napa A Concept By Hyatt
  • Andaz Napa - a concept by Hyatt Napa
  • Andaz Napa - a concept by Hyatt Hotel
  • Andaz Napa - a concept by Hyatt Hotel Napa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Andaz Napa - a concept by Hyatt is listed in the 2015 Condé Nast Traveler Top 100 List.

url importing http://www.travelocity.com/Napa-Hotels-Andaz-Napa---a-concept-by-Hyatt.h2547273-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Napa-Hotels-Andaz-Napa---a-concept-by-Hyatt.h2547273-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Napa-Hotels-Andaz-Napa---a-concept-by-Hyatt.h2547273-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.