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Andaz Napa - a concept by Hyatt

4-star property
1450 First Street, Napa, CA 1-855-201-7819
4.5 out of 5
Wonderful!
See all 10 travelocity Reviews

"Attentive staff, friendly staff, clean hotel and lots of visible sanitizing statuons " More

By a verified traveler on Mon 08 Feb 2021

Points Of Interest

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Hotel Description

4-star hotel near Napa Valley Wine Train

City center retreat

With a stay at this Downtown Napa hotel, you'll be steps from JaM Cellars and Downtown Napa Association. Uptown Theater and Napa Opera House are also within half a mile (1 km).

Business services

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$294* Per night/room May 5 - May 6

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Andaz, Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Shower/Tub Combo)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Andaz Napa - a concept by Hyatt ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Andaz Napa - a concept by Hyatt

Everyone (5) Couples (3) Family (2)
5 out of 5
Excellent

Posted by on Apr 30, 2023

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5 out of 5
Great location

Posted by , from PORTLAND on Feb 11, 2023

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5 out of 5
Attentive staff, friendly staff, clean hotel and lots of visible sanitizing statuons

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 9, 2021 by Rosemarie Alberto - Assistant Operations Manager

Thank your for staying with us. We're thrilled that you enjoyed our accommodations and the service of our staff, we look forward to hosting you again in the near future!

4 out of 5
The property is very close to shopping. It is nice to walk in the downtown area. The parking however it’s a bit frustrating.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 6, 2019 by Jack

We are sorry for the issues you had with parking. We will ensure our team is properly communicating parking procedures to all guests.

3 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by - Staff at Andaz Napa

Thank you for taking the time to provide us with a review.

5 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Sep 16, 2019 by Staff at Andaz Napa

Hello! Thank you for providing Andaz Napa with a 5 out of 5 rating! We hope to have you back with us again soon!

3 out of 5
i want to know why i paid $439/ night when the Andaz website has the same room for $252 (i took a screen shot of the price on their website)

Posted by on Jul 2, 2019

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Comment from Hotel Management

Sep 16, 2019 by Staff at Andaz Napa

Hello! Thank you for providing us with a rating. It is unfortunate that you experienced some confusion regarding your rate. If you'd like to discuss further, please contact our Manager on Duty. We'd be delighted to assist you.

5 out of 5
Friendly Staff! Welcome drink! Great valet service!

Posted by on Apr 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Staff at Andaz Napa

Hello! Thank you for providing us with a perfect 5 out of 5 rating! We hope to have you back with us again soon!

5 out of 5
Awesome location and beautiful hotel! We will stay here again.

Posted by on Sep 12, 2018

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5 out of 5

Trip to Napa

Great hotel the service was excelente from check-in to check-out, nice quiet terrace, many restaurants to choose from at walking distance

Posted by , from Dallas, TX. on Jul 14, 2017

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About the Andaz Napa - a concept by Hyatt

Location 1450 First Street, Napa, CA 94559

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1905 square feet (177 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Andaz Napa - a concept by Hyatt. For a fee, parking is available.

  • 1 building
  • 141 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 1905 sq ft of conference space
  • 177 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Andaz Napa - a concept by Hyatt offers 141 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Napa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Andaz Farmers Table - This restaurant specializes in Californian cuisine and serves breakfast and brunch.

Mercantile Social - This bar specializes in Californian cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Mercantile Terrace - This restaurant specializes in Californian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Children stay free - maximum age 17
  • Cashless transactions are available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Reservation is not required for facilities onsite

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25–80 per person
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Covered valet parking fee: USD 34 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Hotel Napa
  • Andaz Napa
  • Napa Andaz
  • Andaz Napa concept Hyatt Hotel
  • Andaz Napa concept Hyatt
  • Andaz Napa A Concept By Hyatt
  • Andaz Napa - a concept by Hyatt Napa
  • Andaz Napa - a concept by Hyatt Hotel
  • Andaz Napa - a concept by Hyatt Hotel Napa

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.