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4.5 out of 5

"We could not have stayed at a better place for our first visit to Napa. The hotel had everything we could’ve asked for. The staff was incredibly helpf ... " More

By a verified traveler on Tue 27 Mar 2018

Hotel Description

Romantic 4-star hotel with outdoor pool

In Napa

You'll find Trefethen Family Vineyard and Alston Park within 3 miles (5 km) of this hotel. Napa Valley Wine Train and Oxbow Public Market are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, iPod docks

The 41 individually decorated guestrooms offer free WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include in-room massages and hair dryers.

Senza, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$299* Per night/room Nov 3 - Nov 4

SENZA Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Vineyard King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Parker King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

SENZA Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SENZA Hotel

Everyone (4)
5 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 25, 2019 by Kimberly Lund, Reservation & Revenue Mgr

Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

2 out of 5
Stayed for 3 nights . Check in staff was not very welcoming . I realize it was early morning and I knew the room would not be ready but wanted to stop in and let them know I was already in the area. They did call when room was ready. Hotel rooms are nicely appointed and modern but small. Beds and pillows are comfy. We were told breakfast started at 7:30am. We arrived the next morning at 7:45am and they were still setting up. Serving spoons not placed in any of the fruit bowls and quiche as well. Nespresso coffee machine was blinking red (needed drip tray cleaned ) and no milk in the frother. There was also no juice which I thought was weird but sure enough as I was walking out of the breakfast area (now its 8:15am) she was bringing out the orange juice. Breakfast was simple continental (breads , pastries, quiche and hard boiled eggs) . We have stayed at other hotels in Yountville for the same per night rate that provide a much better breakfast . Wine tasting at hotel is from 6-7pm. We arrived on the last night at 7:02pm, looking forward to trying a particular red blend not available at Walt but were told by the staff at Walt that Senza served. There were other guests still drinking but we were told happy hour was over, but if we wanted we could buy a bottle. REALLY !! Breakfast is consistently late every day and then we are 2 minutes late and you want to sell me a bottle . Shame on you, horrible customer service from beginning to end !

Posted by , from Miami on May 9, 2018

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Comment from Hotel Management

May 23, 2018 by Kimberly Lund, Reservation & Revenue Manager

Thank you for taking the time to post a review on SENZA Hotel. I am very concerned about the quality of service on your stay with us. This is not our standards and I will be addressing the staff involved. I hope you will give us another chance for any future visits in Napa.

5 out of 5

Piece of heaven in Napa Valley!

We could not have stayed at a better place for our first visit to Napa. The hotel had everything we could’ve asked for. The staff was incredibly helpful and accommodating, especially Alijay and Manny! In one week, they felt like family. The breakfast was absolutely perfect and the evening wine reception was such a nice touch. We cannot wait to go back and have decided to make this an annual tradition! Please don’t change a thing at Senza!!

Posted by , from North Carolina on Mar 27, 2018

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Comment from Hotel Management

Mar 27, 2018 by Kimberly Lund, Reservaiton & Revenue Mgr

Dear Keisha, thank for the lovely review. We are delighted you enjoyed our little "piece of heaven" and look forward to your future visits.

3 out of 5

Convenient location to Vineyards

Noisy location with rooms and hotel still under construction. This was a "work in progress" during our stay. The staff was friendly and helpful.

Posted by , from H on Mar 24, 2015

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5 out of 5

Hidden Gem in Napa - Highly Recommend!

La Residence was such a great find - really a hidden gem, tucked out of the way in a great location which is very accessible to the wineries. The property has beautiful grounds and the rooms are well-appointed, but cozy and comfortable. There is a lot of history at the property, especially the mansion which has historic charm combined with all the upgrades that make it modern-day comfortable, including plush, cozy robes. Each room seemed to have access to outdoor seating which added to the charm of La Residence. There is a pool and hot tub on the property - we wish we had brought our suits for a hot tub dip after dinner. We received a complimentary room upgrade upon our arrival and we were in a beautiful room in the mansion, complete with complementary Internet. And the La Residence staff is charming and friendly, too. The daily wine reception is a nice touch, with cheese and crackers, and both a red or white wine you can enjoy on the terrace, when the weather is nice. It's a nice way to get to know other guests at the hotel and share stories about your favorite winery experiences. Daily breakfast is ample! Our selection included quiche Florentine, oatmeal, fruit, cereals, coffees, juices, pastries, meats, and cheeses. I noticed some advanced-booking discounts on the website which would make La Residence an even better deal for the money. I definitely recommend this hotel!

Posted by , from Los Angeles, CA on Oct 11, 2013

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5 out of 5

Wonderful place at a reasonable price for Napa.

Pros: Free breakfast, Close restaurants, Free Internet
Wonderful place at a reasonable price for Napa. Beautiful grounds, very peaceful despite traffic noise from highway. Our room was upstairs in the "mansion" house, with a great porch and seating right outside our room: clearly every guest has a bottle of wine and enjoys the view - in our case amazing fall foliage. Large room, very nicely updated old school, which could be called a suite. Management even put two slices of delicious cheesecake in the mini-fridge with a lovely note for my wife's birthday. Unfortunately we had just stuffed ourselves (and you should too) at Bistro Don Giovanni, walking distance just down the same street. Likely to become an annual event for us - we will absolutely be back!

Posted by , from Pleasanton, CA on Nov 3, 2012

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4 out of 5

Good location, attractive site, look for a good online rate.

Pros: Free breakfast, Close restaurants, location, charm
Very pleasant in uncrowded, slightly off-season (April) and a good spot for winery touring, and trying special restaurants. The continental breakfast (included) was OK (not great pastries) as was the wine and cheese in the evening. The grounds are lovely, and our upstairs room didn't suffer from traffic noise - although there was little at that time of the year and on a Sunday evening. We'd go back - but not summer or weekends.

Posted by , from California on Apr 13, 2011

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4 out of 5

Great location and helpful staff.

Pros: Free breakfast, Close restaurants, Quiet
We had a great time at this hotel. Hotel was quiet and a nice split between a hotel and a bed and breakfast. Nearby restaurant was a 5 minute walk and had a large variety of meals.

Posted by , from Florida on Feb 9, 2011

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5 out of 5

Wonderful!

The staff was so helpful and friendly. The rooms large, very restful, beautifully decorated. The fireplace in our room was not working, but that was not an issue to us. Continental breakfast was great. One morning I ordered breafast from a menu they offered and it was wonderful! The location was within minutes from the wineries we were interested in exploring, Overall, I would highly recommend this hotel to friends, and only wished we could have stayed here longer than 2 nights!

Posted by on Jan 30, 2011

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5 out of 5

Cozy and relaxing!

Very nice quiet out-of-the-way spot. Very much like a bed & breakfast, but more private. Queen room had a sitting area with a raised bed area and a fireplace. I would recommend this place for couples. The charm of this place is the quiet peaceful atmosphere on the grounds, at the pool, and dining on the back deck. keeping this in mind, I would recommend that families with children stay somewhere that would have more actiivities for the kids, and not ruin the serenity with loud children.Loved it!

Posted by on Jul 5, 2010

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Property Features

SENZA Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 900 square feet (81 square meters) and includes a meeting room. Spa services, a terrace, and a garden are also featured at the business-friendly SENZA Hotel. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Napa hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • 4 buildings
  • 900 sq ft of conference space
  • 81 sq m of conference space
  • Built in 1870
  • Continental breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • 1 conference room
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (100.3 km / 62.3 mi)
  • Parking: Free self parking

Room Amenities

SENZA Hotel offers 41 air-conditioned accommodations with iPod docking stations and bathrobes. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hair dryers. This Napa hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

  • Bathrooms are partially open
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00 per night.

Pets

  • Pets: USD 50.00 per pet, per stay
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds.

  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Residence
  • La Residence Hotel Napa
  • La Residence Napa
  • SENZA Hotel Napa
  • SENZA Hotel
  • SENZA Napa
  • SENZA
  • Senza Hotel Napa, Napa Valley, CA
  • SENZA Hotel Napa
  • SENZA Hotel Hotel
  • SENZA Hotel Hotel Napa

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Napa-Hotels-SENZA-Hotel.h7821-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.