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4.5 out of 5

"Needs some Maintance plugs broken, mold in shower ceiling, no safety bar for shower, bolt missing on towel racks. Though clean helpful staff. Quie ... " More

By a verified traveler on Tue 12 Oct 2021

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Hotel Description

3-star Victorian hotel near VanDyk Mortgage Convention Center

In entertainment district

Your stay at this Muskegon hotel places you within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. Also, Muskegon Museum of Art is within half a mile (1 km) and Hackley and Hume Historic Site is within 2 miles (3 km).

Marina, 24-hour fitness

A marina, 2 restaurants, and 2 spa tubs are all featured at this Victorian hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Jul 31 - Aug 1

Standard Room, Multiple Beds Smoking policy Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shoreline Inn & Conference C, Ascend Hotel Collection ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shoreline Inn & Conference C, Ascend Hotel Collection

Everyone (7) Couples (3) Family (4)
4 out of 5
Needs some Maintance plugs broken, mold in shower ceiling, no safety bar for shower, bolt missing on towel racks. Though clean helpful staff. Quiet

Posted by on Oct 12, 2021

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5 out of 5
Great place to stay before dropping kids off at Blue Lake Fine Arts Camp. Clean, quiet a night, great view of the lake.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 24, 2021 by C. Taylor-AGM

Thank you for posting your review. We take pride in our hotel and the service we provide and we are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

5 out of 5
The Shoreline inn and conference center was the very best hotel I have ever stayed at. A very beautiful hotel, inside and outside. The hotel was located very conveniently for our trip. Our room was beyond our expectation. I would recommend this hotel to everyone and will stay there the next trip.

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jul 24, 2021 by C. Taylor-AGM

Thank you for posting your review. We take pride in our hotel and the service we provide and we are glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you visit Shoreline Inn-Muskegon!

1 out of 5
I would not stay here again. There r no amenities which they fail to tell u on the site.I was supposed to have a room with a king and queen bed,i got a room with king and full bed.the room i clicked on to reserve was a totally different room.i was not happy with this experience. I will not come here again and or use travelocity again

Posted by , from Muskegon mi on Jul 31, 2020

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Comment from Hotel Management

Aug 7, 2020 by Collette Taylor-AGM

Thank you for posting your review. We apologize that you had a less than enjoyable experience. Thank you again for sharing and we hope your next visit to Muskegon will be even more pleasant than the previous one.

5 out of 5
Great Location. No issues with service due to COVID-19

Posted by , from Detroit,MI on Jul 19, 2020

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Comment from Hotel Management

Jul 23, 2020 by Collette Taylor-AGM

Thank you for taking the time to post your review. We appreciate your feedback and I will share this with our team. We look forward to providing you the same pleasant accommodations and service the next time you are in town.

5 out of 5
Loved the property everything was close and on site.

Posted by on Dec 9, 2019

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5 out of 5
The Hotel and property were fabulous clean inviting the staff were more than accommodating.

Posted by on Oct 22, 2019

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5 out of 5
The room...i just wish it came with breafast...and add more pillows and grabet bag in tbe room....v But other than that i just love it will come back again and again thank you

Posted by on Mar 30, 2019

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5 out of 5

Posted by on Mar 3, 2019

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4 out of 5
Nice hotel close to family get together. Would stay again.

Posted by on Dec 23, 2018

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About the Shoreline Inn & Conference C, Ascend Hotel Collection

Location 750 Terrace Point Blvd, Muskegon, MI 49440

Renovations + Closures

The following facilities will be closed during the winter:

  • One of the swimming pools

Property Features

Shoreline Inn & Conference C, Ascend Hotel Collection offers its guests a marina, 2 spa tubs, a 24-hour fitness center, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A library, barbecue grills, and a vending machine are also featured at the business-friendly Shoreline Inn & Conference C, Ascend Hotel Collection. Self parking is free. This Victorian Muskegon hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2001
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Shoreline Inn & Conference C, Ascend Hotel Collection offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.

The Lake House Waterfront - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Lake Effect Bistro - This beachfront bistro serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Lake Effect Bistro - This beach coffee shop serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 11 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shoreline Hotel
  • Shoreline Inn Conference Center an Ascend Collection Hotel
  • Shoreline Inn & Conference C, Ascend Hotel Collection Hotel
  • Shoreline Inn & Conference C, Ascend Hotel Collection Muskegon

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.