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3.8 out of 5
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See all 31 travelocity Reviews

"Clean and recently refurbished. Staff was very friendly and helpful. The only negative thing I can say is that I was there for 5 nights, and I did n ... " More

By a verified traveler on Tue 20 Jun 2023

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Room, 1 King Bed, Non Smoking (First Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 3 - Oct 4

Room, 2 Queen Beds, Non Smoking (Second Floor Stair Access Only)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Second Floor Stair Access Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (First Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Baymont by Wyndham Grand Haven ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham Grand Haven

Everyone (21) Couples (2) Family (5)
5 out of 5

Posted by on Sep 1, 2023

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5 out of 5

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 6, 2023 by Eric

Thank you for staying with us we appreciate your business and feedback.

5 out of 5
Clean and recently refurbished. Staff was very friendly and helpful. The only negative thing I can say is that I was there for 5 nights, and I did not have someone come in to clean my room. I was alone and am a neat person so it wasn’t a problem. Just a little unusual.

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 22, 2023 by Eric

Hello, thank you for staying with us. We are glad you enjoyed your stay. We currently are only servicing rooms when requested. We will work with staff to better communicate this with our guests. Thank you for the feedback it helps us to keep growing and becoming better.

5 out of 5
Everything was go and we were able to check in early.

Posted by , from Rochester Hills on Jun 4, 2023

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Comment from Hotel Management

Jun 6, 2023 by GM

Thank you for taking the time to fill out our survey. We look forward to your next visit.

4 out of 5

Posted by on May 9, 2023

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Comment from Hotel Management

Jun 3, 2023 by gm

Thank you for taking the time to respond to our survey. If there were any specificities that you would like to mention pleases do so. We do take these surveys seriously as an opportunity to better our property and our services.

3 out of 5
Staff was AMAZING- from check-in to breakfast, from the GM to the breakfast staff- they were all super friendly, outgoing, made us feel welcome. The room cleanliness was OK. There was an empty pizza box and full garbage left behind, a suspicious “substance” on the back of the bathroom door, but the GM was appalled by the pictures and compensated me for the inconvenience. Recommend!!!

Posted by on May 6, 2023

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Comment from Hotel Management

May 13, 2023 by GM

Thank you so much for your kind words. As we are under new management we are trying to give the best customer service we can. We are improving on every level. Allow us to demonstrate to you what we can do the next time you are in the area. And once again thank you .

4 out of 5
My wife and I had booked a two night stay at the property. Upon arriving at this property on the first day and checking in we informed them that due to an unexpected family illness we were only able to stay one night. we gave them a day in advance notice we that we would be unable to stay second night. Property billed us for two nights and have refused to refund second night which we have not used and left after 1st night. Very sad. Hotel is very nice but could be more understanding when problems come up beyond the control of guest

Posted by , from SHEBOYGAN on Apr 6, 2023

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Comment from Hotel Management

Apr 8, 2023 by Baymont

Hi Richard, you were refunded your 2nd night. Please be advised refunds normally take 5-7 business days.

5 out of 5
Employees were very nice and very professional.

Posted by , from Monticello on Mar 20, 2023

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Comment from Hotel Management

Apr 1, 2023 by Front Office Manager

We are glad to hear you enjoyed your stay! Thank you for the review.

5 out of 5

Posted by , from Haslett on Jan 21, 2023

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5 out of 5

Posted by on Dec 25, 2022

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.