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"location was good, conveniences were so-so. Breakfast at neighboring restaurant was fabulous. " More

By a verified traveler on Mon 30 Dec 2019

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Hotel Description

3-star hotel near Sainte-Catherine Street

Downtown Montreal stay

Within a 10-minute walk of this Ville-Marie hotel, you'll find Sainte-Catherine Street and The Underground City. Old Port of Montreal and Saint Laurent Boulevard are also within half a mile (1 km).

Business services

This hotel features free WiFi in public areas, free newspapers, and self parking. Traveling on business? Take advantage of the express check-out and onsite conference center. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free WiFi, cable TV

The 123 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include ironing boards and desks.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$52* Per night/room Nov 30 - Dec 1

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Queen Suite - Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Chrome Montreal Centre-ville ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Chrome Montreal Centre-ville

Everyone (4) Couples (4) Family (1)
4 out of 5
location was good, conveniences were so-so. Breakfast at neighboring restaurant was fabulous.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Ben

ear guest, Thank you for choosing the Chrome hotel and for taking the time to give us the rating of 4 out of 5! We are delighted to see that you enjoyed your stay with us and hope you were able to relax and visit the city. Do not hesitate to contact us for your next visit to Montreal, our team will be happy to assist you. Regards,

1 out of 5
When I got there check - in was not to friendly, the bathroom was dirty and the TV didn't work properly. It was a great location but no worth any long term stay. I would not recommended it to anyone.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Nick

Dear guest, Thank you for choosing our hotel. We are saddened to see that your stay was not as expected. The team is taking notes of your comments and will make sure to fix them. Thank you again, have a nice day.

3 out of 5
This is an older property and we knew that when we booked. From a person who has problems with most hotel mattresses, the beds here were fine. The one exceptional thing we found was that they had an adapter with 3 plugs and 4 USB ports. There was a cafe attached to the hotel and apparently if reservations were made directly with the hotel there were breakfast coupons included that covered most of the cost but that was not available with our Travelocity booking.

Posted by on Oct 2, 2019

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Comment from Hotel Management

Nov 20, 2019 by Dan

Dear guest, Thank you for your comments. We are glad you enjoyed your stay and hope you took the time to relax and visit the city. Breakfast at our restaurant is not always included, it depends on the options you choose online or we can add it for 15$ per person. Have a nice trip back home.

4 out of 5
For the most part, the hotel was fine. The coffee shop was closed for repair and there was no other option, such as coffee in the lobby. Also, no coffee shops within walking distance. This was inconvenient. We were also charged $200 per room as a "deposit " which was returned after our stay, but this was not disclosed until shortly before we got there.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 12, 2019 by Reception

Dear guest, Thank you for staying with us and for taking the time to share your experience. The restaurant is closed for repair but every morning we offer an all you can eat buffet in our banquet room and it includes coffee and tea. Next time do not hesitate to ask front desk and it will be there pleasure to inform you about the coffee shops in the area. Please accept our kindest regards.

4 out of 5
Rooms and beds were clean. Good value/ price. Highly recommend.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Reception AG

Dear guest, Thank you for staying with us and for taking the time to review our establishement. We are glad you enjoyed your stay and We hope to have the chance to see you again in the future. Accept our kindest regards.

5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Reception

Dear guest, Thank you for rating our hotel 5 out of 5. We are happy you enjoyed your stay with us. Please accept our kindest regards.

4 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Reception

Good day and thank you for taking the time to rate our hotel. We appreciate it greatly. Best regards.

4 out of 5
Hotel could certainly use updating but is a good price on Travelocity for the location. Room was large and clean. So far no issues with excessive charges above the price shown when booking with Travelocity as some reviewers had. The only complaint I have is it took a while for a staff member to let me in after 11pm and I had to ring the bell a number of times until they finally let me in. They also let me check in early at 2pm. It’s not a 5 star hotel but is ok for the price I received.

Posted by , from Concord NH on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by Nick

Dear Ian, Thank you for staying with us and taking the time to share your experience. We are glad you enjoyed your stay overall. Our rooms are guaranteed at 4pm, we understand that if you arrive early, the wait can be long. That is why we offer early check-in, 10$ per hour. Thank you again for rating us 4 out of 5. Do not hesitate to contact us for your next trip in Montreal. Best regards,

4 out of 5
It was a nice hotel for the price paid per night. Would recommend this hotel for people who are only in Montreal for a couple nights.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Nov 29, 2019 by Reception

Dear guest, Thank you for staying with us and for taking the time to leave us a positive review, we appreciate it greatly. Please accept our kindest regards.

4 out of 5
Close to pretty much everything staff super friendly . Rooms need to be cleaner , very dusty

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Dan

Dear guest, Thank you very much for sharing your experience at Hotel Chrome with us. We are glad you enjoyed your stay and hope you took the time to relax and visit the city. Your comments will be shared with our team members -They will appreciate! While we appreciate the positive feedback, we are saddened to read about the negative ones. We will make sure to have the cleaning improved in our rooms. Thank you again, Have an excellent week!

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

As a guest of Hotel Chrome Montreal Centre-ville, you'll find multilingual staff, complimentary newspapers in the lobby, and express check-out. WiFi is free in public spaces. The business-friendly Hotel Chrome Montreal Centre-ville also features a front desk safe, an ATM, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Montreal hotel is smoke free.

  • 123 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Montreal Central Station (1.5 km / 1 mi)
  • Metro station: Champ-de-Mars Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Chrome Montreal Centre-ville offers 123 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations. This Montreal hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 35 per accommodation, per night
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 15 for adults and CAD 15 for children (approximately)
  • Self parking fee: CAD 23.00 per night
  • Pet fee: CAD 35 per accommodation, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Chrome Montreal
  • Hotel Chrome Montréal Centre-ville Montreal
  • Hotel Chrome Montréal Centre ville
  • Hotel Chrome Montreal Hotel
  • Hotel Chrome Montreal Montreal
  • Hotel Chrome Montréal Centre ville
  • Hotel Chrome Montreal Centre ville
  • Hotel Chrome Montreal Hotel Montreal

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.