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4.3 out of 5

"Checking in was mediocre because the lady at the desk didn’t seem trained well. However the morning lady manning the desk was Trina and she was absolu ... " More

By a verified traveler on Wed 06 Sep 2023

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Hotel Description

3-star hotel near Mall of America

East Bloomington stay

Your stay at this East Bloomington hotel places you within 2 miles (3 km) of Mall of America and Nickelodeon Universe. Minnesota Valley National Wildlife Refuge and Sea Life Minnesota Aquarium are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Room, 2 Double Beds (& Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$110* Per night/room Oct 5 - Oct 6

Room, 2 Double Beds, Accessible, Bathtub (No Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor, Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible (Roll-In Shower, No Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (& Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Minneapolis Airport-South ratings based on 94 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Minneapolis Airport-South

Everyone (51) Couples (12) Family (27)
4 out of 5
Checking in was mediocre because the lady at the desk didn’t seem trained well. However the morning lady manning the desk was Trina and she was absolutely amazing!! Overall it was a good experience and our room was very nice.

Posted by on Sep 6, 2023

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Comment from Hotel Management

Sep 6, 2023 by Kristine

We appreciate your business with us, we will work hard to earn perfect score next time.

5 out of 5
The staff was very friendly and helpful. I would definitely stay here again.

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 29, 2023 by Kristine

Thank you for giving us a wonderful score. We will continue to render excellent service! We hope to see you again.

4 out of 5
The person checking us in was also tending bar. After driving all day I was ready to check in and get to my room and I assume the 2 other people behind me were as well. We stood and waited while the woman chatted with two bar patrons (who already had drinks in front of them) who were sampling different wines. There was no acknowledgment whatsoever that we were waiting. I finally stepped over and asked if we could get checked in. She told me she'd be with me soon and continued to focus on the bar patrons. I then told her that we were all very tired and would just like to get to our rooms. She huffed and loudly excused herself from the bar patrons and came back to the check in area, clearly annoyed. She was making faces as she got my keys ready and was very curt. Super unprofessional first impression!

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 16, 2023 by Kristine

We have taken note of your comments and rating and we apologize for the experience you encountered during your most recent stay with us. This is not the level of hospitality we are striving for. Rest assured that this has been raised to our teams for further improvement on our product and services. Again, we sincerely apologize for your experience. Sincerely

5 out of 5

Posted by , from Northampton on Aug 11, 2023

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Comment from Hotel Management

Sep 6, 2023 by Kristine

Thank you for giving us a wonderful score. We will continue to render excellent service! We hope to see you again.

5 out of 5
Very nice

Posted by on Aug 10, 2023

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Comment from Hotel Management

Aug 10, 2023 by Kristine

Thank you for giving us a wonderful score. We will continue to render excellent service! We hope to see you again.

1 out of 5

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 29, 2023 by Kristine

We appreciate your business with us, we will work hard to earn perfect score next time.

4 out of 5

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 10, 2023 by Kristine

We appreciate your business with us, we will work hard to earn perfect score next time.

1 out of 5
Absolutely do not recommend this hotel. I’ve never had an experience this terrible. For the price I expected a decent hotel but it’s honestly disgusting. When we first arrived the elevators were both messed up. One not working and the other was jerking as it was going down. The wait to even get on one was 5 mins. Our stay was booked for two nights and we were out enjoying our vacation when I got a call from the hotel saying we were supposed to be checked out and our stuff was still in the room i explained that no we check out tomorrow and she assured me it was all taken care of. It sure was not. We walked up to the room and our key cards didn’t work. I walked back down to the lobby and had to repay a deposit fee?? While I’m standing there already mad and with a crying baby she starts helping someone else instead of handing me my new key cards. So an already stressful situation made worse by terrible customer service. I’d also like to add the rooms are not as nice as they appear in pictures. The shower was horrible.

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 10, 2023 by Kristine

We sincerely apologize for your experience during your most recent stay with us. Rest assured, we have taken note of your feedback regarding your stay experience and we will discuss this with the concerned departments for further development and improvement of our product and services. Again, we sincerely apologize for your experience.

1 out of 5
Not good

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 25, 2023 by Kristine

We appreciate your business with us, we will work hard to earn perfect score next time.

5 out of 5

Posted by , from Provo on Jul 8, 2023

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Comment from Hotel Management

Aug 1, 2023 by Kristine

Thank you for giving us a wonderful score. We will continue to render excellent service! We hope to see you again.

About the Hyatt Place Minneapolis Airport-South

Location 7800 International Drive, Bloomington, MN 55425

Property Features

Hyatt Place Minneapolis Airport-South offers its guests an indoor pool and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Hyatt Place Minneapolis Airport-South also features complimentary newspapers in the lobby, a front-desk safe, and a television in a common area. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3-star Bloomington hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: American Boulevard Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Minneapolis Airport-South offers 126 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airport-South
  • Hyatt Place Airport-South
  • Hyatt Place Minneapolis
  • Hyatt Place Minneapolis Airport-South
  • Hyatt Place Minneapolis Airport-South Bloomington
  • Hyatt Place Minneapolis Airport-South Hotel
  • Hyatt Place Minneapolis Airport-South Hotel Bloomington
  • Minneapolis Hyatt Place
  • Hyatt Minneapolis Bloomington
  • Hyatt Place Minneapolis Airport-South Hotel
  • Hyatt Place Minneapolis Airport-South Bloomington
  • Hyatt Place Minneapolis Airport - South Hotel Bloomington
  • Hyatt Place Minneapolis Airport-South Hotel Bloomington

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.