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Wyndham Bloomington - Mall of America

3.0 star property
Family-friendly 3-star hotel near Mall of America

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Photo gallery for Wyndham Bloomington - Mall of America

2 indoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi

Explore the area

View in a map
1901 Killebrew Dr, Bloomington, MN, 55425
  • Place, Nickelodeon Universe
    ‪6 min walk‬
  • Place, Mall of America
    ‪6 min walk‬
  • Place, Sea Life Minnesota Aquarium
    ‪11 min walk‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • Sleeps 3
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(109 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View

7.0 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Room, 2 Queen Beds, Non Smoking, Poolside | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Poolside

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-in Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View | Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Pool View, Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, Non Smoking (Pool View, Hearing, Roll-in Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Pool View, Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (PoolSide, Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, Non Smoking (PoolSide, Hearing, Roll-in Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (PoolSide, Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Bloomington

East Bloomington stay.Within a 10-minute walk of this East Bloomington hotel, you'll find Mall of America and Nickelodeon Universe. Lego Imagination Center and Sea Life Minnesota Aquarium are also within half a mile (1 km).

What's nearby

  • Nickelodeon Universe - 6 min walk - 0.4 miles
  • Mall of America - 6 min walk - 0.4 miles
  • Lego Imagination Center - 10 min walk - 0.6 miles
  • Sea Life Minnesota Aquarium - 11 min walk - 0.6 miles
  • Great Wolf Lodge Water Park - 1 min drive - 1.1 miles

Getting around

  • Mall of America Station - 9 min walk
  • Saint Paul Union Depot - 26 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 16 min drive

Restaurants

  • ‪Cadillac Ranch - ‬6 min walk
  • ‪CRAVE American Kitchen & Sushi Bar - ‬9 min walk
  • ‪Cantina Laredo - ‬10 min walk
  • ‪Cowboy Jack's - ‬9 min walk
  • ‪FireLake Grill House and Cocktail Bar - ‬7 min walk

About this property

Wyndham Bloomington - Mall of America

Family-friendly 3-star hotel near Mall of America
As a guest of Wyndham Bloomington - Mall of America, you'll find a complimentary water park, 2 indoor swimming pools, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 4100 square feet (381 square meters) and includes conference space. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Wyndham Bloomington - Mall of America. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Parking is available for a fee.

This 3-star Bloomington hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 4100 sq ft of conference space
  • 381 sq m of conference space
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wyndham Bloomington - Mall of America offers 211 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Country Inn & Suites by Radisson, Bloomington at Mall of America, MN
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  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, 2,445 reviews
$115 nightly
The price is $133
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Uncovered self parking on site (USD 11.99 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free water park
  • Hot tub
  • Splash pad

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 11.99 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Plus Bloomington Hotel Mall America

Best Western Plus Bloomington Mall America

Best Western Plus Bloomington Hotel

Best Western Plus Bloomington

BEST WESTERN PLUS Bloomington Hotel MN, North America

BEST WESTERN PLUS Bloomington Hotel MN North America

Best Western Plus Bloomington Hotel at Mall of America

Best Western Plus Bloomington Hotel

Wyndham Bloomington - Mall of America Hotel

Wyndham Bloomington - Mall of America Bloomington

Wyndham Bloomington - Mall of America Hotel Bloomington

Frequently asked questions

How close is Wyndham Bloomington - Mall of America to the airport?

Wyndham Bloomington - Mall of America is 5.3 mi (16-min drive) away from the Minneapolis - St. Paul Intl. Airport (MSP) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Bloomington - Mall of America?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Wyndham Bloomington - Mall of America on May 26, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Bloomington - Mall of America have an airport shuttle?

Wyndham Bloomington - Mall of America offers a free airport shuttle, available 24 hours a day.

How close is Wyndham Bloomington - Mall of America to the beach?

This hotel is 8.9 mi (23-min drive) from Lake Harriet Southeast Beach and 14.1 mi (27-min drive) from Bde Maka Ska North Beach. Don't forget your sunscreen!

Does Wyndham Bloomington - Mall of America offer free breakfast?

Wyndham Bloomington - Mall of America offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Wyndham Bloomington - Mall of America?

No, there is no casino at this hotel, but Canterbury Park (21-min drive) is nearby.

What time is check-in at Wyndham Bloomington - Mall of America?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Bloomington - Mall of America?

Free parking is not available at this hotel. Self parking is available for USD 11.99 per night.

Does Wyndham Bloomington - Mall of America have a pool?

Wyndham Bloomington - Mall of America features 2 indoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Wyndham Bloomington - Mall of America have a restaurant?

Wyndham Bloomington - Mall of America is home to Fogau Gaucho, which features Brazilian cuisine.

Does Wyndham Bloomington - Mall of America have a spa?

There are no spa services available at this hotel.

How close is Wyndham Bloomington - Mall of America to downtown Bloomington?

Wyndham Bloomington - Mall of America is 2.7 mi away from Bloomington.

Wyndham Bloomington - Mall of America Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 957 out of 2460 reviews
Rating 8 - Good. 600 out of 2460 reviews
Rating 6 - Okay. 407 out of 2460 reviews
Rating 4 - Poor. 257 out of 2460 reviews
Rating 2 - Terrible. 239 out of 2460 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Delina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The pool area is an added bonus for the kids. The shuttle was convenient, but we had an issue with it last time so I'm not sure if I'll stay here again.
Stayed 1 night in Feb 2026

6/10 Okay

Trevor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our stay at the Wyndham in Bloomington was overall just okay. The morning of our arrival, we received a text that the hot tub was out of service. While I understand that maintenance issues happen, it was disappointing to find out the day-of, especially if that amenity factored into the booking decision. The room itself was average but not exceptionally clean. There were visible marks on the bed sheets, which immediately made us question the overall housekeeping standards. The bathroom showed noticeable wear and tear — water damage on the floor, a bathtub that was chipped in several areas, and heavy scratching around the drain. The rust streaks in the tub were especially concerning at first glance, as they gave the impression of poor maintenance. Additionally, the listing noted “Breakfast Available” and “Parking Available,” which technically is true — but both come with additional fees. Paying for parking while staying as a hotel guest feels unusual, and the phrasing was somewhat misleading. It would be more transparent to clearly state that these amenities are available for an extra charge. Overall, the stay was not terrible, but it did not meet expectations in terms of cleanliness, maintenance, and value for cost. I would rate this stay as 2.5 / 5 if I could.
Stayed 2 nights in Feb 2026

4/10 Poor

Dee Ann

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No ice maker available. Heater broken for kids pool.
Stayed 1 night in Dec 2025

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Hot tub was broken, had to pay for parking,
Stayed 2 nights in Feb 2026

4/10 Poor

Chasity

Stayed 1 night in Feb 2026

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Heater fan was extremely noisy, mold on ceiling in hallways, bathroom vent extremely dirty, hot tub not working. Advertised online in glamorous fashion but it’s a poorly remodeled old hotel that is dilapidated. Advertised as hot breakfast which is an overpriced Starbucks with limited options. Can hear everything in halls like it’s next to you with cheap vinyl flooring and thin walls. Extra pillows and blankets are very limited to impossible to get. Have to pay to park but not notified until after checkin. And parking is expensive at $10 for registered guests
Stayed 1 night in Feb 2026

4/10 Poor

Alisha

Traveled with family and small children
Disliked: Cleanliness, amenities
Room was not clean - breast milk in the fridge, sausage link on the floor. Mold was growing in the bathroom caulking and there were some ants. The large vent in the room hadn’t been cleaned in years and was extremely loud.
Stayed 1 night in Feb 2026

10/10 Excellent

Alexandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect spot for my daughter’s birthday party! Clean hotel and very convenient location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Codie

Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities
We really loved it here. Spacious room. Clean pool area. Clean room. Honestly just no complaints. Even got my deposit back the same day as checkout.
Stayed 2 nights in Feb 2026

2/10 Terrible

Laura

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was extremely dirty cloudy and floating particles i didnt even swim. The site says free breakfast and there wasnt so i checked out at 6am my daughter woke up with 3 bug bites swollen and red. When i checked out the staff told me to have a good night at 6am!! I think they were drunk. Also was told my deposit would be released after i checked out and didnt get it! This is a hotel that is targeted for families and it was disgusting. Absolutely wont recommend again or stay at again this hotel has potential if their staff actaully took care of it. 0 out of 10.
Stayed 1 night in Feb 2026

8/10 Good

DAWN

Traveled with family
Water Park for the Kids.
Stayed 2 nights in Feb 2026

4/10 Poor

Titof

Traveled with family
Disliked: Cleanliness, staff & service
I don’t think they clean the room well because I found socks, a toy and a bottle cap on the floor from previous guests. The towel bar was missing in the bathroom and there was not any drinking glasses in the room. For the price I don’t expect luxury but I expect cleanness. Also it would be nice to have staff inform guests that they do not clean rooms unless the guest calls early in the morning.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kayla

Stayed 3 nights in Feb 2026

4/10 Poor

Ica

Traveled with family and small children
Liked: Amenities
Breakfast included would be great just like before.
Stayed 2 nights in Feb 2026

10/10 Excellent

tarice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned and nice staff.
Stayed 1 night in Feb 2026

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am absolutely furious about what happened to my family during what was supposed to be our first family trip. We traveled from Illinois expecting a safe place to stay, and instead experienced a complete nightmare because of this hotel’s failure to protect its guests. On the night of February 13th, around midnight, I woke up to discover that a man was INSIDE our hotel room while my wife and our two young sons were sleeping. I began screaming because there was a complete stranger in the room where my children were sleeping. No father should ever have to wake up to that kind of terror. This is an unforgivable security failure. A hotel should be a place where families feel protected, not a place where strangers can gain access to occupied rooms in the middle of the night. We felt completely unsafe, violated, and abandoned by the hotel’s lack of security and response. This wasn’t just a ruined trip—it was traumatic. It destroyed our Valentine’s Day weekend and left my wife and children shaken and afraid. We checked out early because there was absolutely no way I was keeping my family in a building where someone was able to enter our room unnoticed. I would never recommend this hotel to families or anyone who values their safety. Management needs to explain how something this dangerous was even possible and take serious action to make sure it never happens again. Until then, this hotel is not safe. Our trust is gone, and the emotional impact of this experience will stay withus
Stayed 2 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

2/10 Terrible

Austin

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Front desk lady was rude told me she can't accept my debit card because it was considered pre paid even the it's literally a nationally recognized fdic BANK hooked to a checkings account like any other bank in the world. Pool was filthy and unkept and the place has hidden fees for parking that they don't disclose at booking
Stayed 1 night in Feb 2026

2/10 Terrible

Timothy

Stayed 4 nights in Dec 2025

8/10 Good

Caitlin

Traveled with family
Liked: Staff & service, amenities
Staff was nice, room was not cleaned as well there was things left from a previous guest. Pool was great!
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

8/10 Good

angel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, nice that they had a free shuttle to the mall of America and the airport. Beds were comfy
Stayed 1 night in Feb 2026

8/10 Good

DENISE M

Traveled with family and small children
Liked: Cleanliness
Staff was very helpful and courteous. The shuttle service was also very helpful in getting us to and from. The room was clean enough; it just needs a little updating. USB and C charging capability would be a great help.
Stayed 1 night in Feb 2026

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was nice and the hotel was very clean. I was not aware that I had to pay an additional $10 per day to park my car there as there was nothing explaining that the park, sleep and fly rate was already what I had purchased. Coming home tried calling the hotel a number of times to get picked up by their shuttle and had to find other transportation as we could not get ahold of anyone to pick us up.
Stayed 1 night in Feb 2026