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4.1 out of 5

"Positive overnight experience " More

By a verified traveler on Thu 21 Apr 2022

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Hotel Description

Hotel near Mall of America in Bloomington

East Bloomington stay

Within a 15-minute walk of this East Bloomington hotel, you'll find Mall of America and Nickelodeon Universe. Twin Cities Premium Outlets and Mississippi River are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like continental breakfast and an area shuttle.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$170* Per night/room Jul 7 - Jul 8

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Fireplace, Pool View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus Bloomington Hotel ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Bloomington Hotel

Everyone (10) Couples (2) Family (18)
5 out of 5
Positive overnight experience

Posted by on Apr 21, 2022

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Comment from Hotel Management

Apr 29, 2022 by mark olson gm

Thanks Leah!

5 out of 5

Posted by , from norwalk on Mar 17, 2022

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1 out of 5
I used to like this property so I chose to stay there again at a higher price. However, I got less service (no room cleaning) and less quality service. It took 3 calls to the front desk and over 12 hours to get the sheets on a bed changed. The restaurant did not keep their posted hours and kept locking guests out even after they had ordered their food. Will not stay here again.

Posted by , from Cedar Rapids on Jan 7, 2022

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Comment from Hotel Management

Jan 7, 2022 by mark olson gm

I very much apologize for your encounter of bad service at our hotel. We will discuss with our management team and make some changes.

5 out of 5
Pool area is great, really nice place for the price. Would stay again

Posted by , from GREENVILLE on Nov 5, 2021

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Comment from Hotel Management

Nov 7, 2021 by mark olson gm

thank you for the great review!

5 out of 5
Great service the gals at the front desk top noch room is very clean and roomy nice stay

Posted by on Oct 27, 2021

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Comment from Hotel Management

Oct 28, 2021 by mark olson gm

Paul, thanks for staying with us! It was our pleasure!

2 out of 5
I checked in and received the key card. Went to the room and it had not been cleaned. I reported it and went to lunch. Made a follow up call and was told it would be ready. Returned 2 hours later...nothing was done. I got moved to an upstairs room. No assistance offered to help relocate. ( I am a single senior). Couldn't leave the first key in room. Front desk asked that I bring it back, not a short distance. My towel inventory was 2 wash clothes and 4 hand hand towels, One was dirty/stained and no bath towels. Again, I could go down to the front desk. Coffee cup was too tall for the Kuerig. I had to hold at an angle....HOT!!!! I reserved a shuttle to the airport for 4 am. I was the only one on it, it would have been nice of them to offer to pick me up close to my exit door...nope...had to make that walk.

Posted by , from Newport on Sep 16, 2021

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Comment from Hotel Management

Sep 17, 2021 by mark olson gm

Deanna sorry for your frustrations on your stay. It sounds to me like we just didn't do a few things very good and it made for a bad stay. I apologize for that. We will discuss this as a team and do better in the future.

4 out of 5

Posted by on Aug 22, 2021

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5 out of 5
Close to mall

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 10, 2021 by mark olson gm

A perfect score!

3 out of 5
Centrally located to shopping at the Mall of America and multiple restaurants nearby as well as one on site. Poolside rooms are spacious and the pool area was very large with a children's area, large pool and hot tub. Unfortunately towels were not kept stocked well in the pool area. Room was not fully cleaned, empty soda bottles still in the room, towels not stocked in the bathroom, tables not wiped down and a handle with washers left on the desk, unknown what they were from.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by mark olson gm

I apologize for the cleanliness of your room not being up to our standard.

4 out of 5
Overall the stay was fine. We had a few issues with rooms when we checked in, but after 3 attempts, the staff got us a great room. Because of Covid, house keeping doesn’t come daily, so it was a bit of a pain (only because our room phone never worked) going to the front desk every time we needed more towels. The indoor pool area was great and our kids loved that! The staff was all super friendly and helpful. Would definitely stay there again.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by mark olson gm

Thanks for a good review. We will get that particular rooms phone fixed.

About the Best Western Plus Bloomington Hotel

Location 1901 Killebrew Dr, Bloomington, MN 55425

Property Features

Best Western Plus Bloomington Hotel offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Best Western Plus Bloomington Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. This Bloomington hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge)

Transport

  • Metro station: Mall of America Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Best Western Plus Bloomington Hotel offers 211 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Red Rossa Italian Grill - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Bloomington Hotel Mall America
  • Best Western Plus Bloomington Mall America
  • Best Western Plus Bloomington Hotel
  • Best Western Plus Bloomington
  • BEST WESTERN PLUS Bloomington Hotel MN, North America
  • BEST WESTERN PLUS Bloomington Hotel MN North America
  • Best Western Plus Bloomington Hotel at Mall of America
  • Best Western Plus Bloomington
  • Best Western Plus Bloomington Hotel Hotel
  • Best Western Plus Bloomington Hotel Bloomington
  • Best Western Plus Bloomington Hotel Hotel Bloomington

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.