See all properties

Wyndham Bloomington - Mall of America

3.0 star property
Family-friendly 3-star hotel near Mall of America

Choose dates to view prices

Photo gallery for Wyndham Bloomington - Mall of America

Lobby sitting area
Premium bedding, pillowtop beds, desk, laptop workspace
2 indoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar

Explore the area

View in a map
1901 Killebrew Dr, Bloomington, MN, 55425
  • Place, Nickelodeon Universe
    ‪5 min walk‬
  • Place, Mall of America
    ‪5 min walk‬
  • Place, Sea Life Minnesota Aquarium
    ‪8 min walk‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(84 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View

7.0 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Poolside

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Pool View, Hearing, Roll-in Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking (Pool View, Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (PoolSide, Hearing, Roll-in Shower)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (PoolSide, Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Reception

Renaissance Minneapolis Hotel, The Depot

Downtown Minneapolis
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,002 reviews
$109 nightly
The price is $128
Dec 28 - Dec 29
Total with taxes and fees
Renaissance Minneapolis Hotel, The Depot

About the neighborhood

Bloomington

East Bloomington stay.Within a 10-minute walk of this East Bloomington hotel, you'll find Mall of America and Nickelodeon Universe. Lego Imagination Center and Sea Life Minnesota Aquarium are also within half a mile (1 km).

What's nearby

  • Nickelodeon Universe - 5 min walk - 0.3 miles
  • Mall of America - 5 min walk - 0.3 miles
  • Lego Imagination Center - 6 min walk - 0.4 miles
  • Sea Life Minnesota Aquarium - 8 min walk - 0.5 miles
  • Great Wolf Lodge Water Park - 19 min walk - 1.0 mile

Getting around

  • Mall of America Station - 9 min walk
  • St. Paul - Minneapolis Station - 22 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 8 min drive

Restaurants

  • ‪Cadillac Ranch - ‬4 min walk
  • ‪CRAVE American Kitchen & Sushi Bar - ‬8 min walk
  • ‪Cantina Laredo - ‬8 min walk
  • ‪FireLake Grill House and Cocktail Bar - ‬5 min walk
  • ‪Johnny Rockets - ‬7 min walk

About this property

Wyndham Bloomington - Mall of America

Family-friendly 3-star hotel near Mall of America
As a guest of Wyndham Bloomington - Mall of America, you'll find a complimentary water park, 2 indoor swimming pools, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4100 square feet (381 square meters) and includes conference space. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Wyndham Bloomington - Mall of America. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Parking is available for a fee.

This 3-star Bloomington hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 4100 sq ft of conference space
  • 381 sq m of conference space
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wyndham Bloomington - Mall of America offers 211 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Children's pool
  • Free water park
  • Hot tub
  • Splash pad

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 20.00 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Plus Bloomington Hotel Mall America
Best Western Plus Bloomington Mall America
Best Western Plus Bloomington Hotel
Best Western Plus Bloomington
BEST WESTERN PLUS Bloomington Hotel MN, North America
BEST WESTERN PLUS Bloomington Hotel MN North America
Best Western Plus Bloomington Hotel at Mall of America
Best Western Plus Bloomington Hotel
Wyndham Bloomington - Mall of America Hotel
Wyndham Bloomington - Mall of America Bloomington
Wyndham Bloomington - Mall of America Hotel Bloomington

Frequently asked questions

How close is Wyndham Bloomington - Mall of America to the airport?

Wyndham Bloomington - Mall of America is 4.8 mi (8-min drive) away from the Minneapolis - St. Paul Intl. Airport (MSP) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Bloomington - Mall of America?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Wyndham Bloomington - Mall of America on Dec 8, 2025 start from $73.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Bloomington - Mall of America have an airport shuttle?

Wyndham Bloomington - Mall of America offers a free airport shuttle, available 24 hours a day.

Does Wyndham Bloomington - Mall of America offer free breakfast?

Free breakfast isn’t provided at Wyndham Bloomington - Mall of America, but cooked-to-order breakfast is offered for a fee of between USD 6.00 and 20.00 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Wyndham Bloomington - Mall of America?

No, there is no casino at this hotel, but Canterbury Park (20-min drive) is nearby.

What time is check-in at Wyndham Bloomington - Mall of America?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Bloomington - Mall of America?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per night.

Does Wyndham Bloomington - Mall of America have a pool?

Wyndham Bloomington - Mall of America features 2 indoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Wyndham Bloomington - Mall of America have a restaurant?

Wyndham Bloomington - Mall of America is home to Fogau Gaucho, which features Brazilian cuisine.

Does Wyndham Bloomington - Mall of America have a spa?

There are no spa services available at this hotel.

How close is Wyndham Bloomington - Mall of America to downtown Bloomington?

Wyndham Bloomington - Mall of America is 2.7 mi away from Bloomington.

Wyndham Bloomington - Mall of America Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 883 out of 2272 reviews
Rating 8 - Good. 562 out of 2272 reviews
Rating 6 - Okay. 369 out of 2272 reviews
Rating 4 - Poor. 240 out of 2272 reviews
Rating 2 - Terrible. 218 out of 2272 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and everyone was polite!
Stayed 1 night in Oct 2025

10/10 Excellent

TERRY, Pomona

Stayed 1 night in Oct 2025

2/10 Terrible

Nick

Traveled with family
Disliked: Amenities
Awful, blood and pee on toilets , water leaking form ceiling , the front office managers are due and treat even employees poor, they charge you per day for breakfast which is a paper bag with a breakfast bar in it. We never ate it but charged us, when I asked about it he said we weren’t charged, when I showed him he said it’s online banking and contact them , they didn’t have towels to take a shower, the arcade games were all broken , the pool is nasty and my kid didn’t even want to swim in it , seriously stay away
Stayed 1 night in Oct 2025

2/10 Terrible

Nick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude since day one , blood/pee on the toilet water leaking from roof, pool was nasty, “arcade” games broken, they ran out of towels so we couldn’t take a shower, the managers are even rude to the other employees. We were charged for “breakfast” on our card for all three days , we didn’t eat anything there as it was a bag with a breakfast bar in it. When we asked about it they said we didn’t charge anything like that to your card, we showed the charges and he said that’s just only banking contact them …. Seriously stay away from this place it’s seriously the worst hotel I’ve ever seen
Stayed 1 night in Oct 2025

10/10 Excellent

Brian, Creighton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall. Toilet and shower needs upgraded
Stayed 1 night in Sep 2025

10/10 Excellent

Irwin

Stayed 2 nights in Sep 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel charges you to park in there own parking lot per night. This hotel only cleans the room on the 3rd day, and we only stayed the weekend so the 2nd day I didn't see our room get cleaned and was told they only clean on the 3rd! I did make a request to please clean the room and they did. Breakfast was only a paper bag with a muffin, protein bar, and juice. I will never stay at his hotel or it's others again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

2/10 Terrible

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Their pool area was ice cold with no towels and that weekend they provided a bagged breakfast with an apple, and a granola bar because their kitchen was shut down. Tons of guest were very unhappy and complaining.
Stayed 1 night in Aug 2025

8/10 Good

Ricardo

Stayed 5 nights in Jul 2025

6/10 Okay

alec

Business traveler, Traveled with family
Close to mall made it nice
Stayed 2 nights in Sep 2025

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We got in late. The room was dirty. Saw old food on the floor the next day. Rusty pieces on bathroom floor. Men blowing grass saturday morning…..blowing grass on you walking out. My kids enjoyed the pool area only reason i didnt leave the next day and book somewhere else after i noticed how dirty the room was. Also saw ants in the bathroom shower area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabrina

Stayed 1 night in Sep 2025

6/10 Okay

Charlene

Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Sep 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

James, Niles

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

RYAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE IF YOU HATE SLEEP

Our flight got in late so when I checked in at 2am, I requested a late checkout, which the desk attendant confirmed for noon. After getting over the rock hard pillows and musty smell of our bedding, we finally fell asleep but were then woken up by housekeeping trying to clean the room. I explained to them that we had a late checkout and closed the door. About 30 minutes later I received a call on my cellphone from the front desk demanding that we vacate the room. I reiterated that I already had arranged for a late checkout. After getting a bit of pushback, they finally agreed to let us stay, but everyone had woken up so the damage had been done, so we just packed up and left. The pool area was cool though...
Stayed 1 night in Sep 2025

4/10 Poor

Jeremiah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I did not expect to pay so much for a one night stay, definitely will be getting another hotel even if we have to drive to the mall. After attending a very chlorine smelling pool with our toddler and no available pool towels; we decided to shower and to our surprise there was no shampoo, conditioner, or body wash in the bottles that are provided for you. We didn’t know there was a parking fee which is ridiculous, if you are already staying at the hotel, shouldn’t it already be included. We were told about a “Continental breakfast” it was a white lunch bag with a gross cheese danish, small water bottle, and granola bar. We decided to check out early and leave such a disappointing expensive hotel. Would’ve given one star but the staff, pool, and the shuttle to the mall saved this hotel. FYI if you do happen to want the very sad breakfast make sure to get there early because families of 4 will take about 20 bags. Since no one is around the breakfast area.
Stayed 2 nights in Aug 2025

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service
No hot breakfast due to renovations. 10 min walk to a restaurant. Do not stay in room 1257. It is next to the back hotel entrance. People were slamming the door all night
Stayed 2 nights in Sep 2025

8/10 Good

Abraham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall just a very late breakfast
Stayed 3 nights in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort

Room good, staff great, hotel itself a let down

The staff was friendly when we arrived and enjoyable. The hotel itself was a let down. There are little cosmetic issues that chould be fixed as the hotel is slowly going down hill. Peeling wall paper, landscape weeding, pool area rust and dirty vents. Many issues that bring the feel of a good hotel down. Our room was nice amd clean with a wonderful bed. Very disappointed at the white sack breakfast left sitting on a table for 3 hours. Grab and go with warm yogurts and orange juice (no juice the 2nd day), a chewy bar, a tiny bottle of water. Came with a 2 piece mini muffin - dry. Our microwave didnt work but the maintenance staff came right away and found tripped circuit. Had 2 other trainees with and all 3 helpful, pleasant and quick. The "Game room" is a series of pay claw machines and the only dual person racing video game had only 1 side that worked. When we booked online we did not see that we also had to pay for parking at $10.99 daily. The front desk said all the area has to pay. We didn't go off their site directly so we did not see pay parking. We ate at the restaurant called Fogão Gaúcho Brazilian Steakhouse which was pricey but great food and staff. The water park is not meant for adults and is great for a family with smaller children. I am not sure we would stay again. In a nutshell The staff are wonderful, helpful, and good customer service. Bulding needs TLC, Room clean and enjoyable.
Stayed 2 nights in Sep 2025

6/10 Okay

Victoria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice and quiet and the beds weee extremely comfortable! However, the pool area had no security and there were so many kids unsupervised and older kids (12-14) were making it difficult to use the water park for smaller kids as they were holding up the slide and pushing kids down it. A number of parents tried to intervene and the kids threatened them and threw expletives at them. This same family of kids were stealing food, drinks, and candy from the small store (right next to the check in desk) and the staff were unable to do anything about it. It was a shame that their security guard was NO WHERE to be found when this was all taking place! We will not stay at this location again because of the lack of security that took the enjoyment from my grandchildren and disheartened my view of unaccountability!
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025