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4.3 out of 5

"The pool area was nice but the pool was very cold. The bed was comfortable abs the breakfast area looked nice. " More

By a verified traveler on Mon 22 Feb 2021

Hotel Description

Hotel near Nickelodeon Universe in Bloomington

Near the airport

Within a 15-minute walk of this East Bloomington hotel, you'll find Nickelodeon Universe and Mall of America. Lake Nokomis and Best Buy Corporate Headquarters are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 211 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, room service, and LCD TVs with cable channels.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Jun 24 - Jun 25

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Fireplace, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus Bloomington Hotel ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Bloomington Hotel

Everyone (16) Couples (2) Family (18)
3 out of 5
The pool area was nice but the pool was very cold. The bed was comfortable abs the breakfast area looked nice.

Posted by on Feb 22, 2021

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Comment from Hotel Management

Mar 8, 2021 by Best Western Plus

Thank you for taking the time to write a review. We will have our chief engineer double check the temperature of the pool just to be safe. We keep it as warm as we are allowed to per guidelines.

1 out of 5
General Manager has no concern for public health or safety. Electrical outlets are not up to current NFPA codes and standards both in common areas as well as in rooms. Wouldn't use the pool area, as there was no evidence of care for cleaning up band aids, dirty towels, chips, drinks, etc. This follows suit for the general area around the pools. Patio furniture not in good repair. Floors in common areas and in rooms are dirty and smell of mold/mildew. Door locks on patio doors do not work. The grab and go breakfast is very limited to a muffin, granola bar, small apple sauce, and a small water. For the health and safety of yourselves and children, do not stay at this hotel.

Posted by , from Mankato, MN on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by mark olson gm

Mr. Steinhaus I too want safety to be a top priority to our guests at our hotel. As we discussed on the Friday when you pointed out the electrical issue to me. We at the hotel right away made a decision to have the equipment unplugged chords tucked away so they would not be an issue. I mentioned that evening that I would have our Chief Engineer of the hotel who is a highly trained building maintenance manager take a look at the situation. On Friday morning our chief engineer and I assessed the situation. At this time the chief engineer and I decided to plug the arcade games back into the electrical box. This area has been inspected by fire marshals and city inspectors and was deemed safe during yearly inspections. I tried to explain this to you on Friday night but you were simply out of control. Mr. Steinhaus you were under the influence of alcohol both Thursday night when you brought this to my attention and on Friday when you made a scene that actually scared other guests by your loud obnoxious behavior. I also was trying to tell you during your of control rant that I was having our chief engineer call the city to have an official come out and take a look at the area this week. Which we are in the process of having done. Mr. Steinhaus all other items you mentioned in the above complaint our news to me. You made no mention of these items. I also want to point out that after your reaction in the pool area you were no where to be found the rest of the evening?? My guess is you realized you were out of control or the people you were with realized you needed to call it a night. I threatened to have you removed from the hotel due to your actions but after leaving the pool area I decided it was best to let you call it a night and I didn't want to end what was probably an overall enjoyable weekend for your kids. I am not willing to refund your money, the childish behavior of your actions should not be rewarded. Any normal person would have simply asked me what was going on in the arcade area and I would have explained it to them the situation. Then we could have had a conversation about it. One item to note is I cannot see the photo that Mr. Steinhaus has sent with his complaint so I cannot comment on it but I do know that after Mr. Steinhaus ripped the chords out of the electrical box there may have been damaged done to that box at that time. Please pass my notes onto Mr. Steinhaus. Sincerely, Mark Olson GM of Best Western Plus MOA

5 out of 5

Posted by on Aug 5, 2020

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Comment from Hotel Management

Aug 5, 2020 by mark olson gm

thanks for a perfect score!

5 out of 5
The pool Area it was really nice I like to specially because it had a baby pool I have to be carrying around my daughter

Posted by , from St James MN on Aug 3, 2020

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Comment from Hotel Management

Aug 5, 2020 by mark olson

Thanks for the positive feedback!

3 out of 5
The grab and go breakfast left a great deal to be desired. It would NOT be a good breakfast for a diabetic. It was so very meager and yet the cost of the rooms stayed the same. ☹️

Posted by , from Belleville on Jul 10, 2020

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Comment from Hotel Management

Jul 12, 2020 by mark olson gm

Due to coronavirus we are unable to do our normal breakfast. We will try to improve our grab n go bag!

5 out of 5
Pools were great for kids..a little chilly but overall they were great. Breakfast was buffet style and great assortment. Room appeared clean and was good. Kids loved the swimming

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 28, 2020 by mark olson

Excellent review thanks!

4 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by General Manager

Thank you for taking the time to rate us. We are glad to see that you enjoyed your recent stay and we look forward to seeing you again in the near future.

5 out of 5
Nice pool area. Great location. Restaurant on site also has good food.

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by General Manager

Thank you for rating us a 5 out of 5! We are so glad that you enjoyed your stay with us and we look forward to servicing you in the very near future!

5 out of 5
Great breakfast and water park. Wish water temp was warmer, but other than that it was great.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 1, 2019 by Shannon Simpson- Front Office Manager

Thank you for taking the time to give us your feedback. We're glad you enjoyed your stay with us.

5 out of 5
I was looking for a larger suite where I could have some family over and swim. This hotel was perfect. two big pools and hot tub and a nice big suite with a fireplace overlooking the pools. The room had seating for everyone, a fridge and microwave was convenient. Plus the room was very clean!

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 1, 2019 by Shannon Simpson- Front Office Manager

Thank you for taking the time to give us your feedback. We're glad you enjoyed your stay with us. We look forward to serving you again in the future.

About the Best Western Plus Bloomington Hotel

Location 1901 Killebrew Dr, Bloomington, MN 55425

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Bloomington Hotel offers its guests an indoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Best Western Plus Bloomington Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. This Bloomington hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Minneapolis - St. Paul Intl. Airport (MSP) (7.7 km / 4.8 mi)
  • Metro station: Mall of America Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Bloomington Hotel offers 211 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Red Rossa Italian Grill - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Plus Bloomington Hotel Mall America
  • Best Western Plus Bloomington Mall America
  • Best Western Plus Bloomington Hotel
  • Best Western Plus Bloomington
  • BEST WESTERN PLUS Bloomington Hotel MN, North America
  • BEST WESTERN PLUS Bloomington Hotel MN North America
  • Best Western Plus Bloomington Hotel at Mall of America
  • Best Western Plus Bloomington
  • Best Western Plus Bloomington Hotel Hotel
  • Best Western Plus Bloomington Hotel Bloomington
  • Best Western Plus Bloomington Hotel Hotel Bloomington

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.