2/10 Terrible
Samantha
Traveled with family
Sep 25, 2025
Upon arrival I was ambushed with a $200 deposit unexpectedly. Luckily I actually live in the area and was just staying for the sole purpose of spending the weekend with my cat before transitioning to a foster so I made sure this facility was pet friendly. Not only did my room leak in the middle of the night but the staffs solution was to move me to a less accommodating room at 1am instead of tell the upstairs people that their tub was broken and further damaging their own property.,,.. when I spoke to the manager, I was threatened to be kicked out and fined for having an animal that “wasn’t allowed” even though I called, checked online and wrote a chat message and after further research can confidently say I have at least 6 screenshots of different sites saying this is in fact a pet friendly facility and also a prompt in writing this review specifically for this location… why else would I have needed the deposit which I had to drive back to Saint Paul to get and was told rudely on different occasions I tried to give the deposit “to clean up and come back”. Very very disappointed and disrespectful. There was also construction the entire stay and the breakfast was not edible. No fresh fruit, all old yogurt, pancake machine out of pancakes and old cereal. I would never recommend this place or stay here again. Would only be happy if I got a full refund.
Samantha
Stayed 3 nights in Sep 2025