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"The rooms are very small for the price you pay. Not able to have a rollaway if there are 2 beds already in the room . That caused some problems for us ... " More

By a verified traveler on Tue 31 Jul 2018

Hotel Description

4-star historic hotel near Wisconsin Center, connected to the convention center

Central Milwaukee getaway

A stay at this Westown hotel places you steps from Wisconsin Center and within a 10-minute walk of Riverside Theater. Fiserv Forum and Milwaukee Public Museum are also within half a mile (1 km).

Dining options, 3 bars/lounges

This historic hotel's 2 restaurants, 3 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a garden are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 729 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Oct 27 - Oct 28

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parlor, Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Milwaukee City Center ratings based on 50 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Milwaukee City Center

Everyone (19) Couples (5) Family (2)
4 out of 5
My husband and I stayed at this property for three nights while visiting Milwaukee. The hotel was a grand, historic hotel in a central location. The room was tired and worn looking with stains on the carpet and a thermostat that didn't seem to work. Our room had the smallest bathroom we have ever seen in a Hilton hotel. Only one person could fit in the bathroom at a time, no space on the vanity for your personal items. No refrigerator or microwave in room, you might want to bring a small cooler along to keep beverages cool. The bed was comfortable and we enjoyed having a Starbucks downstairs. We also enjoyed the multiple parking options available with a parking garage and additional parking across the street, both parking choices had fees.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 15, 2019 by Nancy

Thank you for the comments Anonymous! I hope you were able to bring your concerns to our attention during your stay so we had an opportunity to make it right. So happy that you enjoyed your bed and starbucks! Come back soon!

3 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 15, 2019 by Nancy

Thanks Anonymous! Hope you come back soon!

5 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 6, 2019 by Nancy C

WOW< thank you for the great score! Come back soon!

3 out of 5
Our room had only one bedside table thus one bedside light. We are both readers. A reading chair was in the room but no light source. I felt as if our room was supposed to be a large supply closet. It was just okay.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 6, 2019 by Nancy C

Thank you for the comments Anonymous. My apologies for the lack of light and bedside table. I hope you were able to let us know while you were us so that we were able to correct. We look forward to having you back with us in the future! Let us know what your likes are and we will make it happen!

4 out of 5
Very convenient, walking distance from train station and Riverside Theater. We couldn't figure out how to work the TV. My friend expected a pool and hot tub.

Posted by , from Milwaukee on Aug 26, 2019

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Comment from Hotel Management

Aug 29, 2019 by Nancy C

Thank you Susan for the comments and the scores! We hope to have you back with us in the future!

5 out of 5
Loved Millie the dog concierge. The maid service was wonderful. Had a minor issue with an elevator & the hotel manager on duty, Daniel Pierce went out of way with a little extra bonus for us. This is an older hotel in a great location & I would definitely stay there again.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Nancy C

WOW, 5/5 thank you Anonymous! Glad you enjoyed Millie and Daniel too! We hope to have you back with us soon!

3 out of 5
We have stayed at multiple Hilton Hotels throughout the country and have always been beyond pleased. However, this stay doesn’t compare to the others. We had an issue with parking, we weren’t informed of the parking situation when checking in by anyone we spoke with, which was a total of 3 employees of the hotel. We kept getting 3 different versions. After finally getting situated into the hotel over night, our bed was a disaster. There was absolutely no fitted sheet on the mattress, it was a plain flat sheet which kept moving exposing the mattress through the night, and the comforter was laid bare in between two flat sheets which was unpleasant. We woke up with the comforter on the ground and the flat sheets covering us. Definitely one of the worst experiences of a Hilton stay.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 22, 2019 by Nancy C

Thanks Anonymous for the comments. I was sorry to read that your experience was not a great one. I hope you were able to chat with someone while you were at the property. We hope you will come back and allow us an opportunity to get it right!

4 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 18, 2019 by Nancy c

Thank you for the great score! We hope to have you back with us in the future!

4 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 29, 2019 by Nancy C

Thanks Anonymous for the great score! Come back soon!

4 out of 5
Very beautiful historic hotel! Staff friendly and helpful. Breakfast in the Cafe was delicious.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Nancy

Thanks Anonymous! We hope to have you back with us in the future! We too love the cafe! Come back soon!

About the Hilton Milwaukee City Center

Location 509 W Wisconsin Ave, Milwaukee, WI 53203

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Milwaukee City Center. For a fee, parking is available. This Art Deco Milwaukee hotel is smoke free.

  • 729 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 1928
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Milwaukee, WI (MKE-General Mitchell Intl.) (12.9 km / 8 mi)
  • Train station: Milwaukee Intermodal Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Milwaukee City Center offers 729 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Monarch Lounge - This lobby lounge specializes in American cuisine and serves light fare only. Happy hour is offered.

Miller Time Pub and Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Milwaukee Chophouse - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Hilton Cafe - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 50 per stay)
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 50 per person (approximately)
  • Self parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay (maximum USD 50 per stay)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Milwaukee City Center
  • Hilton Milwaukee City Center
  • Milwaukee City Center Hilton
  • Hilton Milwaukee City Hotel Milwaukee
  • Milwaukee Hilton
  • Hilton Milwaukee City Center Hotel
  • Hilton Milwaukee City Center Hotel
  • Hilton Milwaukee City Center Milwaukee
  • Hilton Milwaukee City Center Hotel Milwaukee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.
url importing https://www.travelocity.com/Milwaukee-Hotels-Hilton-Milwaukee-City-Center.h6090-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.