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4.3 out of 5

"Easy to find. Close to a Starbucks! " More

By a verified traveler on Thu 16 Sep 2021

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Hotel Description

Enjoy the indoor pool at this 3-star Brookfield hotel

In shopping district

Within 3 miles (5 km) of this Brookfield hotel, you'll find Brookfield Square Mall and New Berlin Hills Golf Course. Milwaukee County Zoo and Wisconsin State Fair Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 150 guestrooms also have free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$88* Per night/room Dec 29 - Dec 30

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Rollin Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI

Everyone (9) Couples (4) Family (15)
5 out of 5
Easy to find. Close to a Starbucks!

Posted by on Sep 16, 2021

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5 out of 5
We really enjoyed the sauna next to the pool. The pool was nice but temp could’ve been higher for us

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 30, 2021 by Marques Bradford - Front Desk Supervisor

Thank you for your positive comment. We will defiantly look into the temperature more closely. Thank you

5 out of 5
Nothing

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 26, 2021 by Peter

Hello Anonymous, thank you for scoring your stay. We're glad to see it was a 5 out of 5 experience!

3 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

May 30, 2021 by Peter

Hello Anonymous, thank you for providing a score about your stay. We're sad to see it was only 3 out of 5 stars, but hope to improve the next time you're in the area.

4 out of 5
The staff failed to mention that they did not take trash bags or replace toilet paper for guests that stay more than one night. When I asked for more toilet paper, the gentleman at the desk told me that I probably wasn’t listening at checkin. We’ve stayed at this same hotel a few times. They have always been excellent. I’m hoping that this was just a fluke.

Posted by on May 18, 2021

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Comment from Hotel Management

May 19, 2021 by Peter

Hello Anonymous, thank you for staying with us and telling us about your stay. Please accept our apologies about the housekeeping issues and the way our team communicated with you, especially after you brought them to our attention. Thank you for sharing your experience with us and know we're working to make the property better for your next visit.

5 out of 5
Breakfast was pretty scrimpy. I guess we had stayed next door at Embassy Suites several times. They have a hot cooked to order breakfast abd warm swimming pool. This pool was very cold and cold muffin and tiny cup of oj

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 15, 2021 by Peter

Hello Anonymous, thank you for the review and providing the comments. We appreciate the feedback and will use as we continue to improve our operation.

3 out of 5
Booked a 1 bdrm suite with a pull out couch, total of 5 guests - 2 adults, 3 children. Only 2 bath towels, 2 hand towels, 2 wash cloths. Requested 3 additional bath towels multiple times and were told they were in the dryer. Had to put my name on a list to reserve 3 towels. Went to pool and there were so many kids in there screaming at the top of their lungs with parents staring at their phones the entire time, could only handle it for 10 minutes. Breakfast in the morning consisted of muffins, oranges, 3 unripend bananas, some orange juice. At check in, requested coffee for the room, front desk was only able to find 1 regular coffee for us to use in the coffee pot in the room and was told that they prefer customers to use the coffee in the lobby in the mornings but when getting coffee in the morning, in the lobby, there was no more and was told they were out for what was in the lobby as well. Ran out to get something to eat quickly and came back to see two cops there. Not sure the issue... When entering hotel, sign said masks required. Housekeeping staff were not wearing masks when cleaning rooms. Front desk staff were wearing masks. A lot of customers not wearing masks either.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 7, 2021 by Peter

Hello Anonymous, we're sorry we only provided a 3 star experience for you. Thank you for sharing the details about your stay as they help us make the experience for all our guests better.

5 out of 5
The hotel is beautiful. The room was clean, bed very comfortable. Staff incredibly accommodating. I would definitely recommend this place to anyone.

Posted by , from Brookfield, WI on Nov 27, 2020

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Comment from Hotel Management

Feb 8, 2021 by Peter

Thank you for staying with us and providing a review Shelly! We're glad you found the hotel clean and the staff accommodating.

5 out of 5
Very quiet. Breakfast limited due to Covid. Pool was available.

Posted by on Sep 27, 2020

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2 out of 5

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jun 30, 2020 by Jen Van Hal Guest Services Supervisor

Thank you for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

About the Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI

Location 1250 S Moorland Rd, Brookfield, WI 53005

Property Features

Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 3200 square feet (297 square meters) and includes conference space. The business-friendly Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI also features gift shops/newsstands, a picnic area, and a fireplace in the lobby. Free self parking is available. This 3-star Brookfield hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI offers 150 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Champps Americana - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Milwaukee West-Brookfield
  • Country Inn Carlson Milwaukee West-Brookfield
  • Inn Carlson Milwaukee

You should know

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.