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 Milwaukee •1 Room
 Milwaukee • 1 Room
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Tru By Hilton Milwaukee Brookfield

2.5-star property
20925 Watertown Road, Waukesha, WI 1-855-201-7819
4.6 out of 5
Wonderful!
See all 9 travelocity Reviews

"Loved the place. Very modern looking. The breakfast was awesome. " More

By a verified traveler on Sat 10 Jul 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Waukesha hotel

In Waukesha

Within 2 miles (3 km) of this Waukesha hotel, you'll find The Corners of Brookfield and Monkey Joe's. Wheaton Franciscan Healthcare - Franciscan Woods and Ascension SE Wisconsin Hospital - Elmbrook Campus are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a convenience store are also provided.

Free WiFi, refrigerators

In addition to LCD TVs with cable channels, the 82 guestrooms offer free WiFi and refrigerators. Other amenities include hair dryers, ironing boards, and desks. Housekeeping is available on request.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$71* Per night/room Feb 2 - Feb 3

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Milwaukee Brookfield ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Milwaukee Brookfield

Everyone (4) Couples (1) Family (4)
5 out of 5
Great hotek

Posted by on Aug 27, 2021

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Comment from Hotel Management

Sep 13, 2021 by Rob Rausa

Hello Brenda, Thank you for staying at Tru Milwaukee Brookfield! Offering the highest quality and excellent service is our commitment. I appreciate you taking the time to leave your feed back as we rely on these to see what we can do better at. Thanks again. Regards, Rob Rausa General Manager

5 out of 5
Loved the place. Very modern looking. The breakfast was awesome.

Posted by on Jul 10, 2021

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3 out of 5
We had a family of 4 having drinks and by ourselves and the staff stated we had to keep our masks on even when we were having drinks

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by Rob Rausa

Thank you for taking the time to leave a review. We appreciate the feedback and strive to make every guests stay comfortable. Regards, Rob Rausa General Manager

5 out of 5
Many hooks to hang my things. Soap, lotion and shower necessities in convenient dispensers.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 24, 2021 by Tru by Hilton Guest Services

Thank you for your 5 out of 5 review. We appreciate your feedback. We are glad to see you enjoyed your stay. Happy travels.

4 out of 5
I liked the style with the open floor plan especially the lobby area

Posted by , from Minneapolis on Aug 21, 2020

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Comment from Hotel Management

Aug 27, 2020 by Tru bu Hilton Guest Services

Thank you for your recent stay with us at Tru by Hilton Milwaukee Brookfield. We appreciate you taking the time to give us feedback! We look forward to hosting you again in the future.

4 out of 5
I understand changes due to covid-19 but the bag for breakfast was pretty horrible. There was no staff up front to purchase additional items, that were pretty simple picking as well. Overpriced for duck little service and access to amenities

Posted by , from Bristol, UK on Jun 20, 2020

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Comment from Hotel Management

Jun 21, 2020 by Tru by Hilton Guest Services

Thank you for your recent stay at Tru by Hilton Milwaukee Brookfield and for being one of the first to stay at our new hotel. We’re sorry to hear your stay with us didn’t meet expectations. Please know that your feedback is important to us, so we’ve sent this to the brand team and property management to help guide decisions that are made to improve our hotel.

5 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 31, 2019 by Tru by Hilton Guest Services

Thank you for your recent stay at Tru by Hilton Milwaukee Brookfield. We appreciate you taking the time to give feedback and we are glad to hear you enjoyed your stay.

5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 13, 2019 by Tru by Hilton Guest Services

Thank you for your 5 out 5 review of Tru by Hilton Milwaukee Brookfield. We appreciate you taking the time to give us feedback. See you next time and happy travels.

5 out of 5

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 4, 2019 by Tru by Hilton Guest Services

We want to thank you for your 5 out of 5 review of the Tru by Hilton Milwaukee Brookfield. Happy Travels

About the Tru By Hilton Milwaukee Brookfield

Location 20925 Watertown Road, Waukesha, WI 53186

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru By Hilton Milwaukee Brookfield also features a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available. This Waukesha hotel is smoke free.

  • 82 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru By Hilton Milwaukee Brookfield offers 82 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Milwaukee Brookfield Hotel Waukesha
  • Tru Hilton Milwaukee Brookfield Waukesha
  • Tru Hilton Milwaukee Brookfie
  • Tru By Hilton Milwaukee Brookfield Hotel
  • Tru By Hilton Milwaukee Brookfield Waukesha
  • Tru By Hilton Milwaukee Brookfield Hotel Waukesha

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.