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Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel

3-star property
1100 Cadillac Ct, Milpitas, CA 1-855-201-7819
4.3 out of 5
Very good!
See all 4 travelocity Reviews

"Very nice staff and clean room. My husband and I enjoy are stay. The food was very good too. We would recommend to go back there " More

By a verified traveler on Sun 16 Feb 2020

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this 3-star Milpitas hotel

Near the airport

You'll be within 6 miles (10 km) of Tesla Motors and 9 miles (15 km) of Santa Clara Convention Center. Also within 9 miles (15 km) are Levi's Stadium and California's Great America.

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room Oct 7 - Oct 8

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel

Everyone (1) Couples (1) Family (1)
2 out of 5
Properly is nicely located not far off the highway in a clean safe location. Parking lot has a security guard that watches the place overnight. The hotel lobby was great and the room was also great. However, there appears they have a staff shortage where it's impacting their service, but not surprisingly blamed on the pandemic (understandable) Upon arrival to the room, there was a food container left in the fridge from the prior guests, but at least the room appeared to be clean. They also had a shortage of bath towels. We were 5 people and the room only had 2 bath towels. Called house keeping and was told they didn't have any at the time as towels were being washed. After my second night stay I realized the room was not being cleaned daily, including making beds and towels exchanged. Called housekeeping and was told rooms are cleaned upon request only, I wished they had informed me upon checking in. Regardless, requested to have the room clean that day after leaving in the morning for the day, but they never did. Had to call again the following day to request cleaning once again, which they finally did it but didn't exchange towels. Called housekeeping and was told to bring it down to the front desk to exchange towels...really? Overall the service was not good which was blamed on staff shortage. I won't stay at this location in the near future until they are fully staff, not worth my time and aggravation.

Posted by on Jul 21, 2022

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Comment from Hotel Management

Jul 25, 2022 by Front desk

Dear Marcos, Thank you for choosing to stay with us and for being an IHG One Rewards Member. IHG is committed to meet our IHG Clean Promise, but I'm sorry that we missed the mark this time. I have shared your comments with our hotel management to address this immediately, I am confident they will take steps for improvement so this doesn't happen again. Your loyalty is exceptionally important to us and we hope you choose IHG still on your future travels. Sincerely, The Holiday Inn - Milpitas

5 out of 5

Posted by on Jul 20, 2021

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5 out of 5
Very nice staff and clean room. My husband and I enjoy are stay. The food was very good too. We would recommend to go back there

Posted by , from Ceres ca on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Illa J

It gives us great pleasure to read guest feedback. This is one tool that we all look forward, seeing what our guest are saying about the hotel. We thank you for sharing your feedback and looking forward to welcoming you back. Thank you

5 out of 5
Limpio, bien ubicado cerca de la carretera principal. Gran Tamaño de la habitación!

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 21, 2021 by Illa J

Good Evening, Thank you and we appreciate your comments very much. Our Holiday Inn & Suites are here to make every guest feel welcomed and we promise Clean Guest Rooms every time. Whether you are travelling for business or Leisure please come and stay at Holiday Inn & Suites in Milpitas. Thank you.

About the Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel

Location 1100 Cadillac Ct, Milpitas, CA 95035

Property Features

Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The business-friendly Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel also features gift shops/newsstands, concierge services, and a fireplace in the lobby. This 3-star Milpitas hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge)

Transport

  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Hotel & Suites Silicon Valley - Milpitas, an IHG Hotel offers 128 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Stratus - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 16 for adults, USD 5 and USD 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Silicon Valley Milpitas
  • Holiday Inn Silicon Valley Milpitas
  • Holiday Inn Hotel Silicon
  • Holiday Inn Hotel Silicon Valley Milpitas
  • Holiday Inn Silicon Valley Milpitas
  • Hotel Holiday Inn Hotel & Suites Silicon Valley - Milpitas
  • Holiday Inn Hotel & Suites Silicon Valley - Milpitas Milpitas
  • Holiday Inn Hotel Suites Silicon Valley Milpitas
  • Holiday Inn Hotel Suites Milpitas
  • Holiday Inn Silicon
  • Holiday Inn Hotel Suites Silicon Valley Milpitas

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.