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4.2 out of 5

"This hotel was nice but the room smelled like cigars. It was far more accommodating than I thought and even had a real free breakfast (eggs, bacon, et ... " More

By a verified traveler on Wed 02 Sep 2015

Hotel Description

Hotel near Great Mall of the Bay Area in Milpitas

In Milpitas

You'll find Great Mall of the Bay Area and BAPS Shri Swaminarayan Mandir within 2 miles (3 km) of this hotel. Samsung Semiconductor Inc and Silicon Valley University are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free perks like buffet breakfast and free self parking.

Free Internet, balconies

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms offer free WiFi and free wired Internet, as well as balconies. TVs, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Feb 7 - Feb 8

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Brookside Inn ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Brookside Inn

Everyone (4) Family (1)
5 out of 5
The room was clean & tidy, very inviting. The front desk staff was quick & courteous. I thought the breakfast buffet had plenty of good options.

Posted by on Jan 20, 2020

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5 out of 5

Posted by on Feb 27, 2019

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1 out of 5

Scary

I did not feel secure in the hotel. Security was majorly lacking.

Posted by , from NC on Mar 15, 2017

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4 out of 5
This hotel was nice but the room smelled like cigars. It was far more accommodating than I thought and even had a real free breakfast (eggs, bacon, etc..).

Posted by on Sep 2, 2015

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5 out of 5

Great place!

I was there on business and travelling with a pet. This hotel was very nice. The comfort level was terrific, great beds and linens. Breakfast was varied, healthy or whatever suited your fancy. Happy Hour food was terrific! I wish the pool area had loungers and not just chairs, oh well. I would stay there again.

Posted by on Jun 20, 2015

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3 out of 5

comfort and clean... front desk not so much

Pros: Free breakfast, Close restaurants, Free Internet
Best bed in the world! I'm not much of a sleeper but everynight of my my 4 night stay, I looked forward to having a kingsize bed all to myself! From the sheets to the pillows, to taking a running jump to get on the bed! Room was well groomed and equipted with a fridge and microwave. For Milpitas, it was a total suprise

Posted by , from Phoenix, AZ, USA on Mar 30, 2013

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5 out of 5

Nice hotel.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very clean
Nice clean comfortable rooms.Wired internet not wireless much faster.Breakfast was ok.Good central location. Friendly staff.Over all nice stay.

Posted by on Feb 9, 2011

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3 out of 5

Great Hotel ; location challenged

Pros: Free Internet, Quiet
Cons: Poor breakfast, location
The hotel room was what would be expected from a middle of the road hotel, comfy clean room with desk and chair. The breakfast was limited and generally ran out of most things including the staples like coffee and bread. The worst part of the hotel was its location; stuffed between a massage parlor and medical facility. Bottom-line don't let the hacienda facade fool you.

Posted by , from Atlanta GA on Feb 4, 2011

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5 out of 5

Great San Jose place to stay!

Best kept secret of San Jose! This hotel was quiet, easty to find, comfortable and clean! The best part of staying there was the breakfast the next morning. They had a great continental breakfast that my kids filled up on for a fun filled day in Santa Cruz. Easy hotel to find right off the freeway. We will definitely use it again if we find ourselves in need of a hotel in the San Jose area.

Posted by on Jul 9, 2008

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5 out of 5

Nice place to stay

Rooms were recently remodeled with beds better then what I have at home. Big TV's and free internet was nice to. Full breakfast was free and all you can eat. Nice hotel at reasonable price in an area that is expensive to stay in.

Posted by on Jun 2, 2008

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About the Best Western Plus Brookside Inn

Location 400 Valley Way, Milpitas, CA 95035

Property Features

Best Western Plus Brookside Inn offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Best Western Plus Brookside Inn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

  • 79 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (9.2 km / 5.7 mi)
  • Train station: Santa Clara Great America Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Brookside Inn offers 79 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily. The hotel hosts a free manager's reception daily.

Kinara Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brookside
  • Best Western Brookside Inn
  • Best Western Plus Brookside
  • Best Western Plus Brookside Inn
  • Best Western Plus Brookside Inn Milpitas
  • Best Western Plus Brookside Milpitas
  • Best Western Milpitas
  • Best Western Plus Brookside Hotel Milpitas
  • Milpitas Best Western
  • Best Plus Brookside Milpitas
  • Best Western Plus Brookside Inn Hotel
  • Best Western Plus Brookside Inn Milpitas
  • Best Western Plus Brookside Inn Hotel Milpitas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.