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4.2 out of 5

"The room was clean & tidy, very inviting. The front desk staff was quick & courteous. I thought the breakfast buffet had plenty of good options. " More

By a verified traveler on Mon 20 Jan 2020

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Hotel Description

Enjoy the outdoor pool at this Milpitas hotel

In Milpitas

Within 2 miles (3 km) of this Milpitas hotel, you'll find BAPS Shri Swaminarayan Mandir and Great Mall of the Bay Area. Also, Silicon Valley University is within 3 miles (5 km) and Rivermark Village is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free perks like buffet breakfast and free self parking.

Free Internet, balconies

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms offer free WiFi and free wired Internet, as well as balconies. Other amenities include TVs, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Brookside Inn ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Brookside Inn

Everyone (5) Family (1)
4 out of 5

Posted by on Jan 26, 2020

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5 out of 5
The room was clean & tidy, very inviting. The front desk staff was quick & courteous. I thought the breakfast buffet had plenty of good options.

Posted by on Jan 20, 2020

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5 out of 5

Posted by on Feb 27, 2019

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1 out of 5

Scary

I did not feel secure in the hotel. Security was majorly lacking.

Posted by , from NC on Mar 15, 2017

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4 out of 5
This hotel was nice but the room smelled like cigars. It was far more accommodating than I thought and even had a real free breakfast (eggs, bacon, etc..).

Posted by on Sep 2, 2015

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5 out of 5

Great place!

I was there on business and travelling with a pet. This hotel was very nice. The comfort level was terrific, great beds and linens. Breakfast was varied, healthy or whatever suited your fancy. Happy Hour food was terrific! I wish the pool area had loungers and not just chairs, oh well. I would stay there again.

Posted by on Jun 20, 2015

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3 out of 5

comfort and clean... front desk not so much

Pros: Free breakfast, Close restaurants, Free Internet
Best bed in the world! I'm not much of a sleeper but everynight of my my 4 night stay, I looked forward to having a kingsize bed all to myself! From the sheets to the pillows, to taking a running jump to get on the bed! Room was well groomed and equipted with a fridge and microwave. For Milpitas, it was a total suprise

Posted by , from Phoenix, AZ, USA on Mar 30, 2013

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5 out of 5

Nice hotel.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very clean
Nice clean comfortable rooms.Wired internet not wireless much faster.Breakfast was ok.Good central location. Friendly staff.Over all nice stay.

Posted by on Feb 9, 2011

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3 out of 5

Great Hotel ; location challenged

Pros: Free Internet, Quiet
Cons: Poor breakfast, location
The hotel room was what would be expected from a middle of the road hotel, comfy clean room with desk and chair. The breakfast was limited and generally ran out of most things including the staples like coffee and bread. The worst part of the hotel was its location; stuffed between a massage parlor and medical facility. Bottom-line don't let the hacienda facade fool you.

Posted by , from Atlanta GA on Feb 4, 2011

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5 out of 5

Great San Jose place to stay!

Best kept secret of San Jose! This hotel was quiet, easty to find, comfortable and clean! The best part of staying there was the breakfast the next morning. They had a great continental breakfast that my kids filled up on for a fun filled day in Santa Cruz. Easy hotel to find right off the freeway. We will definitely use it again if we find ourselves in need of a hotel in the San Jose area.

Posted by on Jul 9, 2008

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About the Best Western Plus Brookside Inn

Location 400 Valley Way, Milpitas, CA 95035

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Brookside Inn offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Best Western Plus Brookside Inn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Milpitas hotel.

  • 79 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Santa Clara Great America Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Brookside Inn offers 79 accommodations with safes and complimentary newspapers. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Kinara Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brookside
  • Best Western Brookside Inn
  • Best Western Plus Brookside
  • Best Western Plus Brookside Inn
  • Best Western Plus Brookside Inn Milpitas
  • Best Western Plus Brookside Milpitas
  • Best Western Milpitas
  • Best Western Plus Brookside Hotel Milpitas
  • Milpitas Best Western
  • Best Plus Brookside Milpitas
  • Best Western Plus Brookside Inn Hotel
  • Best Western Plus Brookside Inn Milpitas
  • Best Western Plus Brookside Inn Hotel Milpitas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.