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4.3 out of 5

"The staff was very nice. The pool area was beautiful with the water fall. The rooms were very nice. The only problem I had was that you had to pay ... " More

By a verified traveler on Mon 05 Oct 2015

Hotel Description

3.5-star hotel near Great Mall of the Bay Area

Near the airport

A stay at this North San Jose hotel places you within 3 miles (5 km) of Great Mall of the Bay Area and 6 miles (10 km) of California's Great America. Levi's Stadium and Santa Clara University are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. There's a fitness center on site, and concierge services and free newspapers are also offered.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 229 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free bottled water.

Room, 1 King Bed, No View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$108* Per night/room Aug 30 - Aug 31

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Club Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton San Jose Hotel ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sheraton San Jose Hotel

Everyone (1) Business (1) Family (1)
2 out of 5
I reserved my room using travelocity. I paid $20 extra for the breakfast to be included. Sheraton had no record that I payed for this. By the time we got it straightened out, I needed continue on my trip. Also, to get wi-fi, it is almost $10. Whenever the people on the floor above us would walk around, you could here every step as well as the bathroom door would rattle.

Posted by on Mar 23, 2019

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4 out of 5

Nice stay

Pros: I liked the pool area alot. Also the beds were very nice.
Cons: Need complimentary in room microwave & refridge. Also maybe complimentary coffee in the lobby
Location: great location. Close to everything such as the great mall. Levi stadeum not far away.
The staff was very nice. The pool area was beautiful with the water fall. The rooms were very nice. The only problem I had was that you had to pay extra for a microwave and refridgerater. Also no coffee in the lobby. Over all a very nice place to stay. Close to everything

Posted by on Oct 5, 2015

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4 out of 5

Nice hotel close to mall, Great America & concert

Pros: Great staff
Location: Near mall and concert
5 granddaughters and I want shopping and to Taylor Swift concert. Wonderful weekend.

Posted by , from ca on Aug 20, 2015

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5 out of 5

A delightful stay

The rooms were large, quiet, nicely decorated, very clean, and the beds were comfortable.  The fitness center was well maintained and clean, cleaning staff was working while I did my workout and they were very thorough.  There was even chilled towels and complimentary ear buds! I was completely delighted with my stay and will return if I find myself in the area again.

Posted by , from Mission Viejo, CA on Sep 10, 2013

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5 out of 5

Great customer service

Check in was very easy.the staff extremely helpful, nice,and welcoming! Gave us suggestion of where to go for 4th of July fireworks! No complaints at all, with the exception of having to pay $10 for Internet access.

Posted by , from Gilroy, CA on Jul 9, 2013

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3 out of 5

Clean, quiet, and a place to spend the night is all

Cons: No free Internet, no fridge in room, tv didn't work
No complimentary breakfast or wifi (for a 4-star rated hotel)

Posted by on Mar 13, 2013

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5 out of 5

The hotel was quite clean and nic

Pros: Free Internet
Cons: no free breakfast
Clean hotel and friendly staff, room was very comfortable, location was good and easy to locate, good restaurants in the area

Posted by , from Houston, TX, USA on Feb 5, 2013

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4 out of 5

Lots of positives, a few negatives

Pros: Quiet
Cons: Nothing close
The hotel was very high quality, the room was large and clean, and the room offered an excellent view to the pool and fountains. Room offered many extras, including a hair dryer and above average complimentary hair products and soap. Had to pay for WiFi in the room, but it was available in the lobby w/o cost. The restaurant was nice, and the menu varied, though the prices were very high, IMO. Not many drawers for clothes .

Posted by , from Clovis, CA, USA on Oct 11, 2012

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5 out of 5

Good and Nice quite place for business or pleasure

Pros: Quiet, fitness room
Good and Nice quite place for business or pleasure

Posted by , from Lansing, MI, USA on Jul 18, 2012

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5 out of 5

It was a welcoming experience.

Pros: Close restaurants, Quiet
Cons: No free Internet, Poor breakfast
Definitely, I will stay again at Sheraton. Maybe, the pool area is done at that time.

Posted by , from St Louis, MO, USA on May 25, 2012

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About the Sheraton San Jose Hotel

Location 1801 Barber Ln, Milpitas, CA 95035

Property Features

Sheraton San Jose Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton San Jose Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 3.5-star Milpitas hotel is smoke free.

  • 229 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.2 km / 3.8 mi)
  • Train station: Santa Clara Great America Station (7 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton San Jose Hotel offers 229 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sheraton San Jose Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 7 AM to 10 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20.00 for adults and USD 19.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Refrigerator fee: USD 10 per day
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton San Jose
  • San Jose Sheraton
  • San Jose Sheraton Hotel
  • Sheraton Hotel San Jose
  • Sheraton San Jose
  • Sheraton San Jose Hotel
  • Sheraton San Jose Hotel Milpitas
  • Sheraton San Jose Milpitas
  • Milpitas Sheraton
  • Sheraton Milpitas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Sheraton San Jose Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.