"The room was clean and the staff were helpful and friendly. There were plenty of places to eat and relax. " More

By a verified traveler on Wed 26 Oct 2016

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Hotel Description

DoubleTree by Hilton Grand Hotel Biscayne Bay puts you in the center of Miami, 2.7 km (1.7 mi) from PortMiami and 2.1 km (1.3 mi) from Jungle Island. Highlights at this hotel include 7 restaurants, 2 coffee shops/cafés, and an outdoor swimming pool.

You can enjoy WiFi, wired Internet, and cable TV, featured in all 202 rooms. In-room dining is easy with amenities like refrigerators and room service. Additionally, coffee/tea makers, hair dryers, and irons/ironing boards are available.

Enjoy the marina, health club, and sauna as well as access to a playground. 8500 square feet (790 square meters) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of a cruise terminal shuttle.

Attractions within a 15-minute drive of this 3.5-star Downtown Miami hotel include Vizcaya Museum and Gardens and James L. Knight Center.

DoubleTree by Hilton Grand Hotel Biscayne Bay ratings based on 36 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great experience

Pros: The free upgrade to a condominium
Cons: Free breakfast or a voucher.
The room was clean and the staff were helpful and friendly. There were plenty of places to eat and relax.

Posted by , from New York on Oct 26, 2016

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4 out of 5

Nice hotel, great views.

The location was perfect, the views beautiful, the pool great. you can take the metromover, and go shopping, restaurants. Can also take the S bus and go to the beach. So the $29.00 per day parking is worth it. I am really picky and I would definitely stay there again.

Posted by , from Clearwater, FL on Sep 13, 2015

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3 out of 5

Water shut off bad timing

Overall the staff were friendly, but.......turning the water off for four hours right before checkout time! Then, I was given inaccurate information about the checkout time, and then they tried to charge me extra. 

Posted by , from Miami, FL on Jul 5, 2013

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2 out of 5

This hotel made me so angry

So my boyfriend n I came to Miami to see the Heats play which was at 6 that evening. We arrived at this hotel like 9:30 or 9:40 in the morning. We went to check in and they told us that check in isn't until 3pm. So I'm like u have to be kidding me right? No they were serious and I asked "are there any rooms available,"b ecause we are tired n we had been up since earlier that morning. No rooms were available to us. We had to sit around or go to the pool until one was ready. We didn't get our room until 2:30 pm. Never going there again! No free breakfast by the way. They also charge you more money 25.00 person for valet went we didn't even used it!

Posted by , from South Carolina, USA on Feb 28, 2013

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5 out of 5

Great Trip

I had to go to Miami last minute for a business trip, I wanted to find a nice place but could not spend too much because I was on the company's money. A colleague recommended I check out this Doubletree, I was able to get an amazing deal pretty last minute and I could not be happier with my stay. The room was very nice & clean, I also had a great view of the water. Overall great trip and nice hotel.

Posted by , from Dallas, TX, USA on Feb 1, 2013

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3 out of 5

Nice Hotel, would prefer a hotel with breakfast and internet

Pros: Quiet
Cons: No free Internet, Poor breakfast
I love Hampton Hotel's. I should have researched this hotel more as they do not have free breakfast or Internet. I assumed it would since they are under the same Hotel umbrella. The atmosphere is classy but I would rather have convenience.

Posted by , from Knoxville, IA on Feb 1, 2013

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4 out of 5

Nice; would like internet and breakfast

Pros: Close restaurants, Quiet
Cons: No free Internet, Poor breakfast
Nice Hotel, I am an Hhonors member but such a low class I do not receive free internet or breakfast; which is a bummer. Hampton offers free breakfast and free internet with just as nice of rooms. They are all under the same hotel umbrella which made me just expect it I suppose. I much prefer having those two things readily accessible.

Posted by on Feb 1, 2013

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3 out of 5

Was not the value for what we paid

Cons: Nothing close, No free Internet, Noisy
Was expensive for what you got. Loud construction outside. Housekeeping kept calling and hanging up to see if we were out of the room and knocked on the door three times even though we told them we were not checking out until 11:00. Was VERY annoying. Not much around the area.

Posted by , from Nevada on Dec 27, 2012

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5 out of 5

Hotel was close to everything, excellent service .

Pros: Close restaurants
We arrived early from get of our cruise, our room was ready and they upgraded us to a suite. Had a beautiful view. Very nice staff, enjoyed our stay.

Posted by , from Seattle on Oct 12, 2012

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5 out of 5

A very nice hotel.

Pros: Close restaurants, Quiet
Cons: Poor breakfast, no breakfast
My only complaint was the lack of friendliness of the staff on the front desk.

Posted by , from Van Buren, AR, USA on Oct 2, 2012

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About the DoubleTree by Hilton Grand Hotel Biscayne Bay

Location 1717 N Bayshore Dr, Miami, FL 33132

Property Features

DoubleTree by Hilton Grand Hotel Biscayne Bay offers its guests a marina, an outdoor pool, and a health club. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. A sauna, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Grand Hotel Biscayne Bay. For a fee, parking is available.

  • 1 building
  • 202 guestrooms or units
  • 4 levels
  • 7 dining venues
  • 2 coffee shops
  • 4 conference rooms
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 1985
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (11.9 km / 7.4 mi)
  • Train station: Miami Airport Station (9.6 km / 6 mi)
  • Metro station: Adrienne Arsht Center Metromover Station (0.3 km / 0.2 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Grand Hotel Biscayne Bay offers 202 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include bathtubs or showers. This Miami hotel provides wired and wireless Internet access for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Overlooking Biscayne Bay is a sundeck with outdoor lap pool and 4 cloverleaf-shaped spa tubs. Treadmills, bikes, stair machines, and a sauna are included in the Grand Health Club, which overlooks the bay. Personal trainers are available (surcharge). A marina is adjacent to the hotel and fishing excursions are available (surcharge). The Atlantic Ocean and beaches are within 4 miles of the hotel and water-sports equipment can be rented along the beach. Adjacent to the hotel is 8-acre Margaret Pace Park, which contains 2 tennis courts, a basketball court, children's playground, exercise stations, and a running/walking path.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site

Spa Services

  • Manicures and pedicures

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 30 per day
  • In-room microwave fee: USD 15.00 per night
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biscayne Bay DoubleTree
  • DoubleTree Biscayne Bay
  • DoubleTree Grand Biscayne Bay
  • DoubleTree Hilton Grand Biscayne Bay
  • DoubleTree Hilton Grand Biscayne Bay Miami
  • DoubleTree Hilton Grand Hotel Biscayne Bay
  • DoubleTree Hilton Grand Hotel Biscayne Bay Miami
  • Hilton Biscayne Bay
  • Hilton DoubleTree Biscayne Bay
  • Hotel DoubleTree Grand Biscayne Bay
  • Doubletree Miami
  • Doubletree Grand Hotel Biscayne Bay

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.