4/10 Poor
Ronald J
Business traveler
Nov 11, 2025
The lobby was inaccessible; you can only talk to the staff outside of the building through plexiglass like being in a liquor store in a bad neighborhood. The staff were non-responsive and not professionally friendly. My TV didn't work at all (I even tried to troubleshoot it myself); the TV remote was broken with no rear cover panel. The in-room phone was unplugged and didn't work. The electrical outlet on the nightstand was falling out of its socket. The room had mold between the doors, and the bathroom was gross (can provide photos if needed). The room smelled like smoke although it was a non-smoking room. On a good note, the sink area next to the bathroom was clean; the room had a small refrigerator and microwave, and parking is free and the complex is gated. I tried to find another hotel but due to a convention and a home basketball game for the Memphis Grizzlies, room rates for other hotels were extremely high. I'm sure the owners are trying their best to renovate over time, but this location needs work and I would never reside there again. In my opinion, this hotel should not be listed as an option on Travelocity.




Ronald J
Stayed 5 nights in Nov 2025































