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The Westin Ottawa

4.0 star property
4-star eco-certified hotel near Rideau Canal, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Westin Ottawa

Exterior
Lobby
2 restaurants, breakfast served
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Byward Market Square
    ‪5 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪7 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking (View)

  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking (View)

  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Ottawa

Downtown Ottawa stay.A stay at this Downtown Ottawa hotel places you steps from Rogers Centre Ottawa and within a 5-minute walk of Rideau Canal. University of Ottawa and Byward Market Square are also within half a mile (1 km).

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Canadian Museum of History - 4 min drive - 1.9 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬5 min walk

About this property

The Westin Ottawa

4-star eco-certified hotel near Rideau Canal, connected to a rail/subway station
As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Ottawa. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Meeting rooms
  • 473612 sq ft of conference space
  • 44000 sq m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

How close is The Westin Ottawa to the airport?

The Westin Ottawa is 9.8 mi (16-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Ottawa?

As of Jun 8, 2025, prices found for a 1-night stay for 2 adults at The Westin Ottawa on Jul 6, 2025 start from $147.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Ottawa have an airport shuttle?

Airport shuttle services are not available at The Westin Ottawa.

Does The Westin Ottawa offer free breakfast?

Free breakfast isn’t offered at The Westin Ottawa, but to-go breakfast is offered for a fee of between CAD 6 and 40 for adults, CAD 5 and 25 for children. It's available on weekdays from 7:30 AM to 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at The Westin Ottawa?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are nearby.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Ottawa?

Free parking is not available at this hotel. Valet parking is available for CAD 55 per day.

Does The Westin Ottawa have a pool?

The Westin Ottawa features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does The Westin Ottawa have a restaurant?

Yes, there are 2 restaurants on site.

Does The Westin Ottawa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Westin Ottawa to downtown Ottawa?

The Westin Ottawa is 0.5 mi away from Ottawa.

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The beat staff. Awesome.
Stayed 1 night in Feb 2025

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy myself at The Westin Hotel. It’s my favorite hotel to stay when I’m traveling.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s location is excellent. Valet service was good. Pet friendly. Concierge and reception staff were welcoming. However it appears that one has to take luggage up to the room oneself. Rooms were clean. Only major issue was the towels. Raggedy—torn with holes in them.
Stayed 1 night in Feb 2025

10/10 Excellent

ilana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location and superior hotel!

Amazing location, steps to the canal, we have been visiting Ottawa for annual skating for over 15 years, staying in downtown, first time to this hotel and it was by far the best place!!!! Path though to the mall, great hotel amenities, pool, hot tub, sauna. The breakfast was amazing (pics are attached) and the view from the room showed the canal. Highly recommend, nothing beats this place!
View from hotel room
View from hotel room
View from hotel room
Breakfast at hotel
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that there was no handicap parking available for the guests. Disappointed and shocked
Stayed 2 nights in Feb 2025

10/10 Excellent

Schwan

Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to Rideau Centre from hotel was great during cold February stay allowed family to enjoy shopping mall coat free directly from hotel. Breakfast Buffet was great too, good quality lots of choice’s. Proximity to the frozen canal skating and affordable skate rentals from hotel were great convenience.
Stayed 3 nights in Feb 2025

8/10 Good

Katlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel, but lots of homelessness in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Stayed 14 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl, Lombardy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice touch getting a free upgrade.
Stayed 1 night in Feb 2025

8/10 Good

Sylvain

Stayed 1 night in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend stay at the Westin
Stayed 2 nights in Feb 2025

8/10 Good

Milene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonja

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful: staff, room, view, lication and bar! The room’s toilet flushes weirdly! Does not clear!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Disliked: Property conditions & facilities
While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Endora, Shubenacadie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure elevator system
Stayed 3 nights in Jan 2025