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Thompson Madrid, by Hyatt

5.0 star property
5-star luxury hotel near Gran Via

Choose dates to view prices

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Creator video
Seasonal outdoor pool
2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
Room, 1 King Bed, Balcony | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (City View)

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Room, 2 Twin Beds (City View) | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds (City View)

9.2 out of 10
Wonderful
(7 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

City center retreat .A stay at this Madrid Centro hotel places you steps from Puerta del Sol and a 5-minute walk from Gran Via. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

5-star luxury hotel near Gran Via
Thompson Madrid, by Hyatt offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Thompson Madrid, by Hyatt. An airport shuttle (available 24 hours) is available for a fee.

This Art Deco Madrid hotel is smoke free.

  • 174 guestrooms or units
  • Built in 2022
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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Seasonal outdoor pool

The Madrid EDITION

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 210 reviews
$330 nightly
The price is $363
Aug 11 - Aug 12
Total includes taxes and fees
The Madrid EDITION

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 25.

Frequently asked questions

How close is Thompson Madrid, by Hyatt to the airport?

Thompson Madrid, by Hyatt is 10.1 mi (26-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Jul 28, 2025 start from $270.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thompson Madrid, by Hyatt have an airport shuttle?

Thompson Madrid, by Hyatt offers an airport shuttle 24 hours a day, for a charge of EUR 110 per room, one-way.

Does Thompson Madrid, by Hyatt offer free breakfast?

Free breakfast isn’t provided at Thompson Madrid, by Hyatt, but cooked-to-order breakfast is offered for a fee of EUR 35 per person. It's available on weekdays from 7:30 AM to 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Thompson Madrid, by Hyatt?

No, there is no casino at this hotel, but Casino Gran Via (4-min walk) and Casino de Madrid (5-min walk) are nearby.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Thompson Madrid, by Hyatt?

Free parking is not available at this hotel.

Does Thompson Madrid, by Hyatt have a pool?

Thompson Madrid, by Hyatt features a seasonal outdoor pool. The pool is closed seasonally each year from October 20 to May 15.

Does Thompson Madrid, by Hyatt have a restaurant?

Yes, there is a restaurant on site.

Does Thompson Madrid, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Thompson Madrid, by Hyatt to downtown Madrid?

Thompson Madrid, by Hyatt is 0.1 mi away from Madrid.

Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 203 out of 245 reviews
Rating 8 - Good. 28 out of 245 reviews
Rating 6 - Okay. 5 out of 245 reviews
Rating 4 - Poor. 3 out of 245 reviews
Rating 2 - Terrible. 6 out of 245 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific! Very helpful and friendly. The restaurant was convenient for breakfast and the food was good. The hotel is centrally located with an almost complete new plaza in front and a taxi stand is just on the opposite side from the hotel. This made our museum trips much easier. The room wasn’t large, but it had a great shower.
Stayed 5 nights in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and room very clean. Lobby bar and seating area limited/small.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Stayed 6 nights in Apr 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was nice, area is great. Dead in the middle of everything. We had a Terrance room. It was nice, the floors seem squeaky for a somewhat new hotel. Linda made me feel unsafe same goes for the Terrance. Overall hotel was great only downsize. Was the pool, rooftop and outside of hotel was under construction. Staff was ok now one really went out of their way to make us feel special or checked up on us. Was just me and my wife.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sammy, Windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2025

10/10 Excellent

Talal Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location stuff is helpful modern hotel clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Govind

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Very helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSE, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very friendly. The room was nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

ARIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel. Ubicación premium, servicio excelente! Buen desayuno. Destacó la calidad de atención del personal en general! Sin dudas en mis próximos viajes volveré a este hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so helpful and welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous first floor, amazingly nice staff. The art work is unique and the center courtyard if so cool- view from rooms and elevator. Loved the bathroom facilities as well.
Stayed 1 night in Mar 2025

10/10 Excellent

yousef, canton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very modern and in a perfect location. There was a little bit of construction near by so it made it hard to get dropped off at the property but that’s out of their control and not their fault. We really enjoyed our stay and the staff was extremely friendly and personal
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

veronica

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Centro/Sol. Hotel sits on Plaza Del Carmen which is currently being upgraded and should be lovely when complete. Location is Chueca adjacent with easy access to Malasaña, Retiro, Gran Via, and most attractions. David, Santi, and Manuel showed me nothing but comfort and grace. Thank you so much!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The client service was kind & friendly & accommodating -- really top-notch! They have yummy free breakfast for you upon arrival & got us into our room by 11am ... Centrally located, cool building & interior design, super comfy bedding & perfect bathroom!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Experience

My family of 18 stayed at The Thompson Hotel during the week after Christmas, and everything about our stay was perfect. The hotel is absolutely beautify, with modern, comfortable rooms which are nicely appointed. The staff is exceptional, providing all the services you would expect from a 5 star hotel always with a smile. Alvaro at the front desk specifically stood out at check-in, but he was one of many that made our stay perfect. And to top it off, the hotel’s location could not be more central to many of the most visited sites in Madrid— Puerta del Sol and Gran Via are literally steps away. The hotel is pricey but well worth the splurge. We will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shaira Rivera

Stayed 1 night in Dec 2024

8/10 Good

amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.
Stayed 3 nights in Dec 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort

NYE Madrid

Lovely trip and lovely hotel. Well positioned.
Stayed 5 nights in Dec 2024