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Thompson Madrid, by Hyatt

5.0 star property
5-star luxury hotel near Gran Via

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Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Meeting facility
Seasonal outdoor pool
Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (City View)

7.0 out of 10
Good
(12 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Room, 2 Twin Beds (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (City View)

9.4 out of 10
Exceptional
(8 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Penthouse)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

  • Sleeps 2

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • Sleeps 2

View all photos for King Room With Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With Balcony

  • Sleeps 2

View all photos for 2 Twin View

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin View

  • Sleeps 2

View all photos for Junior Suite With Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Terrace

  • Sleeps 2

View all photos for View King

Hypo-allergenic bedding, minibar, in-room safe, desk

View King

  • Sleeps 2

View all photos for Corner Suite With Terrace And City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Corner Suite With Terrace And City View

  • Sleeps 2

View all photos for Two Bedrooms Family Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedrooms Family Suite

  • Sleeps 4

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Madrid Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
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4.9 out of 5, Exceptional, 2,197 reviews
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The price is $233
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Total with taxes and fees
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About the neighborhood

Madrid

City center retreat .A stay at this Madrid Centro hotel places you steps from Puerta del Sol and a 5-minute walk from Gran Via. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Calle de Alcalá - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza de Santa Ana - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪TAKOS - ‬2 min walk
  • ‪Txapela - ‬2 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Dunkin' Coffee - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

5-star luxury hotel near Gran Via
Thompson Madrid, by Hyatt offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Thompson Madrid, by Hyatt. An airport shuttle (available 24 hours) is available for a fee.

This Art Deco Madrid hotel is smoke free.

  • 174 guestrooms or units
  • 2 dining venues
  • Built in 2022
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Terrace/patio
Hyatt Centric Gran Via Madrid
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,003 reviews
$278 nightly
The price is $306
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 25.

Frequently asked questions

How close is Thompson Madrid, by Hyatt to the airport?

Thompson Madrid, by Hyatt is 10.1 mi (26-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Dec 15, 2025 start from $312.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thompson Madrid, by Hyatt have an airport shuttle?

Thompson Madrid, by Hyatt offers an airport shuttle 24 hours a day, for a charge of EUR 110 per room, one-way.

Does Thompson Madrid, by Hyatt offer free breakfast?

Free breakfast isn’t provided at Thompson Madrid, by Hyatt, but cooked-to-order breakfast is offered for a fee of EUR 35 per person. It's available on weekdays from 7:30 AM to 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Thompson Madrid, by Hyatt?

No, there is no casino at this hotel, but Casino Gran Via (4-min walk) is nearby.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Thompson Madrid, by Hyatt?

Free parking is not available at this hotel.

Does Thompson Madrid, by Hyatt have a pool?

Thompson Madrid, by Hyatt features a seasonal outdoor pool. The pool is closed seasonally each year from October 20 to May 15.

Does Thompson Madrid, by Hyatt have a restaurant?

Yes, there are 2 restaurants on site.

Does Thompson Madrid, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Thompson Madrid, by Hyatt to downtown Madrid?

Thompson Madrid, by Hyatt is 0.1 mi away from Madrid.

Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 309 reviews
Rating 8 - Good. 33 out of 309 reviews
Rating 6 - Okay. 6 out of 309 reviews
Rating 4 - Poor. 4 out of 309 reviews
Rating 2 - Terrible. 6 out of 309 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

FARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025

8/10 Good

Marzena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great. Room service was overpriced. We paid 80 E for a 1 person pizza, a cheesburger and club sandwich with a small bag of potato chips.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 5 nights in Aug 2025

10/10 Excellent

Jekaterina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Amazing location and incredible team of staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Absolutely fantastic. Visited Madrid during a heat wave and arrived with serious jet lag from Los Angeles. The Thompson provided a perfect room to recover - extremely comfortable bed, delicious room service meals, blackout curtains and total silence all night - oh, and perfect air conditioning. They secured me a 5:30am taxi and wake up call upon departure. The rooftop pool is magnificent. Will be staying here again and again.
Stayed 2 nights in Aug 2025

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel w great service! Would definitely stay at the Thompson when we are back in Madrid .
Stayed 4 nights in Aug 2025

10/10 Excellent

LILI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Brette

Stayed 1 night in Jul 2025

10/10 Excellent

Kilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Thompson Madrid. This elegant hotel is perfectly situated in the heart of downtown, making it easy to explore everything the city has to offer. The rooms are spacious, beautifully designed, and exceptionally comfortable, with thoughtful details and modern amenities throughout. The staff was truly outstanding—warm, intelligent, and always eager to assist with anything we needed. One of the highlights was the rooftop pool and bar, which offered a peaceful retreat from the city below. We’ll definitely return and highly recommend it to anyone visiting Madrid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff. Best pillows 🙌 love them at is central to everything, love the rooftop terrace. Wish the pool was a bit warmer as it was very cold specially for summer. But other than that loved my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2025

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderfully located in the center of the city - I walked to all the attractions, shopping and dining. Rooms are beautifully designed, very quiet for being in the center of the city. Staff is very friendly. Roof top bars has fantastic views and a wonderful pool area for relaxing. I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Very nice hotel in great location. Rooftop bar is very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Agustin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great location! The staff was amazing and very helpful. Room was very spacious and very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service location and rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Marco

Stayed 1 night in Jun 2025

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nickah who was working at the reception was absolutely incredible. The customer service was so outstanding way beyond any hotel I have stayed at. She made sure everything we needed was sorted and happy to assist us whatever direction was necessary. She is the best ambassador the hotel could hope to have. The other staff were also very good but Nickah was exceptional!
Stayed 4 nights in Jun 2025

2/10 Terrible

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was the only reason i booked this hotel. And when i arrived the staff told me the pool was closed for 2 months. In the middle of the summer. Terrible.
Stayed 5 nights in Jun 2025

10/10 Excellent

jason

Stayed 1 night in May 2025