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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
5-star luxury hotel near Gran Via, connected to a shopping center

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Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining
Property video
Daily buffet breakfast (EUR 33 per person)
1 bedroom, premium bedding, down comforters, minibar
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001
  • Gran Via
    ‪9 min walk‬
  • Prado Museum
    ‪10 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

1 bedroom, premium bedding, down comforters, minibar

Suite Grand

  • 560 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

1 bedroom, premium bedding, down comforters, minibar

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple

1 bedroom, premium bedding, down comforters, minibar

Deluxe Triple

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Dreamer

Dreamer | 1 bedroom, premium bedding, down comforters, minibar

Dreamer

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe

1 bedroom, premium bedding, down comforters, minibar

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Madrid

City center stay.A stay at this Salamanca hotel places you steps from Puerta de Alcalá and within a 10-minute walk of Gran Via. Also, Prado Museum is within half a mile (1 km) and Puerta del Sol is within 2 miles (3 km).

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 miles
  • Gran Via - 9 min walk - 0.5 miles
  • Prado Museum - 10 min walk - 0.5 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • El Retiro Park - 20 min walk - 1.1 miles

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬1 min walk
  • ‪Aarde - ‬2 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramses Natsuki - ‬1 min walk
  • ‪Manero - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

5-star luxury hotel near Gran Via, connected to a shopping center
Hospes Puerta de Alcalá, a Member of Design Hotels offers its guests a full-service spa, a steam room, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury Hospes Puerta de Alcalá, a Member of Design Hotels. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 170 sq m of conference space
  • Built in 1883
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hospes Puerta de Alcalá, a Member of Design Hotels offers 42 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 45-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

Room amenities

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

How close is Hospes Puerta de Alcalá, a Member of Design Hotels to the airport?

Hospes Puerta de Alcalá, a Member of Design Hotels is 10.1 mi (16-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on Aug 4, 2025 start from $225.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have an airport shuttle?

Hospes Puerta de Alcalá, a Member of Design Hotels offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 130 per vehicle.

Does Hospes Puerta de Alcalá, a Member of Design Hotels offer free breakfast?

Free breakfast isn’t provided at Hospes Puerta de Alcalá, a Member of Design Hotels, but buffet breakfast is offered for a fee of EUR 33 per person. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, there is no casino at this hotel, but Casino Gran Via (14-min walk) and Casino de Madrid (14-min walk) are nearby.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Free parking is not available at this hotel. Valet parking is available for EUR 45 per day.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a pool?

Hospes Puerta de Alcalá, a Member of Design Hotels does not have a pool.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a restaurant?

Hospes Puerta de Alcalá, a Member of Design Hotels is home to Independencia, which features Spanish cuisine and al fresco dining.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a spa?

This hotel has a spa, which features mani/pedis, body treatments, and body wraps.

How close is Hospes Puerta de Alcalá, a Member of Design Hotels to downtown Madrid?

Hospes Puerta de Alcalá, a Member of Design Hotels is 0.8 mi away from Madrid.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 545 out of 788 reviews
Rating 8 - Good. 157 out of 788 reviews
Rating 6 - Okay. 52 out of 788 reviews
Rating 4 - Poor. 24 out of 788 reviews
Rating 2 - Terrible. 10 out of 788 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Hotel!!! Beautifully decorated , rooms are spacious and the bathrooms are really big . We stayed in room # 400 , corner room very quiet with an inner courtyard view. What a nice staff , we’re so pleased with the service and hospitality of all . Fernando at the front desk is an amazing person . Thank you for e urging and for making our anniversary #35 a memorable one in beautiful Madrid . Breakfast was very good and conveniently located inside the hotel . The outside terraza is BEAUTIFUL and view of La Puerta de Alcalá is stunning ! The only down side of the hotel, is missing a lounge bar with nice confortable couches where you can enjoy a drink inside the property . If you want a drink you need to sit outside (it was very cold when we stay at the hotel ) . I’m pretty sure that on warmer days will be nice ! We definitely be back to soon .
Stayed 4 nights in Mar 2025

2/10 Terrible

Kumar Sambhaw

Stayed 3 nights in Mar 2025

10/10 Excellent

Marie-Joelle, Paget

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always upgrade because Expedia loyalty
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time back to this hotel and we plan to come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar

Stayed 2 nights in Feb 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Abraham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

saleh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Aleks

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed hotel in the heart of Madrid.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sian Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is everything you need in a hotel.

This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms . Real 5 star quality
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Stayed 7 nights in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I want to share my immense gratitude to all the staff at hospes! Quality people at a quality hotel in the best area in madrid. I will be coming back to them soon. Highly recommend it for short and long stays!
Stayed 2 nights in Nov 2024

8/10 Good

Sanjiv

Stayed 2 nights in Nov 2024

10/10 Excellent

joao, La Jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

joao, La Jolla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2024

10/10 Excellent

Balmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

tanyabella

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The property is convenient Great area
Stayed 2 nights in Oct 2024