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Hostal Charlotte

Property class: 3
3-star hostal near Gran Via

Choose dates to view prices

Photo gallery for Hostal Charlotte

A modern bathroom with a large mirror, a white sink, and a wooden door leading to an outdoor area with a table and chairs.
A white building with a balcony, a wooden pergola, and a clear blue sky.
A narrow hallway with wooden flooring and white walls.
A staircase with ornate black metal railings and a wooden handrail.
A modern bedroom with a bed, a desk, a chair, a round mirror, a sink, and a shower area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Gran VĂ­a 44 Planta 9 izquierda, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza de Callao
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, Terrace, City View

A white building with a glass balcony and a wooden railing.

Double Room, Terrace, City View

  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, City View

A hotel room with two beds, a bathroom with a sink and mirror, and a large window with curtains.

Triple Room, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a mirror, and a window with curtains.

Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a small bedside table, a nightstand, a mirror, and a wall-mounted light fixture.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, City View

A hotel room with two beds, each with a blue headboard, white bedding, and checkered pillows. There is a window with curtains, a wall-mounted thermostat, and a small table by the window.

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

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About the neighborhood

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hostal, you'll find Gran Via and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and El Retiro Park is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Plaza de Callao - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Honest Greens Gran VĂ­a 52 - ‬2 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪KFC - ‬2 min walk

About this property

Hostal Charlotte

3-star hostal near Gran Via
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Hostal Charlotte.

This 3-star Madrid hostal is smoke free.

  • 10 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hostal Charlotte offers 10 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and cash.

Luggage storage is available for a surcharge.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

How close is Hostal Charlotte to the airport?

Hostal Charlotte is 10.2 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hostal Charlotte?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Hostal Charlotte on Sep 14, 2026 start from $317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hostal Charlotte have an airport shuttle?

Airport shuttle services are not available at Hostal Charlotte.

Does Hostal Charlotte offer free breakfast?

Free breakfast isn’t provided at Hostal Charlotte, but continental breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available on weekdays from 8:00 AM to 11:00 AM and weekends from 8:30 AM to 11:30 AM.

Is there a casino at Hostal Charlotte?

No, there is no casino at this hostal, but Casino Gran Via (5-min walk) is nearby.

What time is check-in at Hostal Charlotte?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hostal Charlotte?

Free parking is not available at this hostal.

Does Hostal Charlotte have a pool?

Hostal Charlotte does not have a pool.

Does Hostal Charlotte have a restaurant?

Yes, there is a restaurant on site.

Does Hostal Charlotte have a spa?

There are no spa services available at this hostal.

How close is Hostal Charlotte to downtown Madrid?

Hostal Charlotte is 0.3 mi away from Madrid.

Hostal Charlotte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 162 reviews
Rating 8 - Good. 64 out of 162 reviews
Rating 6 - Okay. 28 out of 162 reviews
Rating 4 - Poor. 9 out of 162 reviews
Rating 2 - Terrible. 6 out of 162 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean rooms and awesome location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Mehdi

Liked: Property conditions & facilities

Fun Experience

We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Jean-Marc

Disliked: Room comfort

Basic hotel well situated with nice view

The view from the terrace from our room on the gran via was exceptional. The rooms were basic ( what you just can expect from a 2 star hotel). The beds of the room with terrace was small (140) and to be avoided for a couple. Price was 575€ for 3 nights which is expensive for a 2 star hotel. Service was good and friendly.the hotel is very centrally located.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

InSung

Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicaciĂłn
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities
Todo correcto
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Manuela

La habitaciĂłn no estaba disponible a las 15:00h.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen desayuno, habĂ­a tiendas cerca la cama es cĂłmoda y el agua caliente fue perfecta. El punto de mejora es el elevador, ya es muy viejo y lento, por lo que lo hace limitado.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostal está bastante bien, el desayuno en la terraza también pero el portal bastante dejado, la verdad que asusta nada más entrar. Recepción mal indicada y lo de dejar la habitación a las 11 en vez de a las 12 como es habitual.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Esta propiedad el servicio es pesimo, el hostal queda en un noveno piso y después que subes hasta ese piso es que te indica que la recepción es en el séptimo piso en vez de tener un letrero que lo dijera desde el principio. Para colmo el acensor es pequeño. Las facilidades no estan mal ni la localización. Pero las toallas parecian que llevaban mil años utilizandolas estaban horribles. Y el servicio de la recepción pesimo ni plancha tenian
Toallas
Toallas
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ascensor necesita mejorar
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Molina

Liked: Cleanliness, amenities, property conditions & facilities
L'hostal placé dans un quartier vivant à Madrid, par contre je suis arrivé vers 23H l'accès à l'hostal pas tres claire. La chambre assez propre aussi que l'immeuble, j'ai payé pour une lit double et j'ai eu 2 lits séparés, personnel pas vraiment accueillant et personnellement le prix de la chambre ne le mérite pas.
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal Charlotte

UbicaciĂłn excelente. Muy buen trato del personal. HabitaciĂłn modernizada y limpia.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

BĂ©atrice

Liked: Staff & service, amenities
L hôtel est très bien situé. Le petit déjeuner est vraiment trop léger
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Britt

Liked: Cleanliness, staff & service, room comfort

Super centralt!

Super centralt og rimeligt i pris, dog ligner værelserne ikke billederne, men beliggenheden opvejer den lidt manglende standard! Bonusinfo: 30 euro med taxa fra lufthavnen til centrum!
Stayed 6 nights in Sep 2022
Verified review

8/10 Good

MOISES

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, completo y bien situado.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Las personas que atienden este negocio dan la milla extra para facilitarte la estadĂ­a o si necesitas algo Y la limpieza del lugar es Ăşnica
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Très propre centre ville
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Felix

Disliked: Amenities
Gran ubicaciĂłn pero no es lo mejor que se podrĂ­a encontrar
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux par sa situation

Le petit studio était magnifique au 9etage avec un vue sur tout Madrid enchanté du lieu .Mais pas du tout sur les petits déjeuners qui ne sont pas suffisants aucun choix possible et il a fallut réclamer pour avoir peu 🤔🤔🤔
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche donde se pudo descansar con muy buena comodidad, tranquilidad.
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Maria Carla

Disliked: Cleanliness, amenities
Ottima posizione. Personale disponibile. Non sono passati a pulire tutti i giorni di permanenza. Buona colazione
Stayed 4 nights in Dec 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

Ottima posizione, stanza molto piccola

Ottima posizione, personale gentile e disponibile. La stanza era molto piccola, ma la cosa peggiore è stata il bagno: un forte odore di fogna. Il bagno era senza finestra e la porta non si chiudeva bene, per cui l'odore invadeva anche la stanza. Qualche macchia sulle lenzuola...
Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

Massimo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend NOT to go, bad experience.

Old building in a central location, but that’s all! Internally you get into a rundown courthouse that needs heavy refurbishing. Rooms really small, not well cleaned. Very warm rooms without control of individual heating/AC. Staff not helpful at all. I recommend NOT to go even for one night (see pics attached).
Stayed 2 nights in Nov 2021