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Hostal Charlotte

3.0 star property
3-star hostal near Gran Via

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Photo gallery for Hostal Charlotte

Daily continental breakfast (EUR 10 per person)
Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets
Double Room, Terrace, City View | Terrace/patio
Staircase
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪7 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Madrid

Heart of Madrid.At this Madrid Centro hostal, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 7 min walk - 0.4 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 18 min walk - 1.0 mile

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hostal Charlotte

3-star hostal near Gran Via
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Hostal Charlotte.

This 3-star Madrid hostal is smoke free.

  • 10 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hostal Charlotte offers 10 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and cash.

Luggage storage is available for a surcharge.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

How close is Hostal Charlotte to the airport?

Hostal Charlotte is 10.2 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hostal Charlotte have an airport shuttle?

Airport shuttle services are not available at Hostal Charlotte.

Does Hostal Charlotte offer free breakfast?

Free breakfast isn’t provided at Hostal Charlotte, but continental breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available on weekdays from 8:00 AM to 11:00 AM and weekends from 8:30 AM to 11:30 AM.

Is there a casino at Hostal Charlotte?

No, there is no casino at this hostal, but Casino Gran Via (5-min walk) and Casino de Madrid (9-min walk) are nearby.

What time is check-in at Hostal Charlotte?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hostal Charlotte?

Free parking is not available at this hostal.

Does Hostal Charlotte have a pool?

Hostal Charlotte does not have a pool.

Does Hostal Charlotte have a restaurant?

Yes, there is a restaurant on site.

Does Hostal Charlotte have a spa?

There are no spa services available at this hostal.

How close is Hostal Charlotte to downtown Madrid?

Hostal Charlotte is 0.3 mi away from Madrid.

Hostal Charlotte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 156 reviews
Rating 8 - Good. 64 out of 156 reviews
Rating 6 - Okay. 27 out of 156 reviews
Rating 4 - Poor. 8 out of 156 reviews
Rating 2 - Terrible. 6 out of 156 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mehdi

Traveled with family
Liked: Property conditions & facilities

Fun Experience

We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

2/10 Terrible

InSung

Traveled with family
Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
Stayed 2 nights in Sep 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, helpful and friendly reception staff. Check in slightly confusing - ensure to contact the property prior to arrival. Roof terrace bar music and people walking around up there is quite noisy in the rooms.
Stayed 2 nights in Mar 2021

8/10 Good

Halldór Már

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good located

the only problem was when I tried to call the hotel and nobody pick up, tried many times
Stayed 5 nights in Dec 2020

10/10 Excellent

F M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reception isn’t on ground floor...

My train was delayed so I tried to contact the hostel to let them know that I will arrive a little late, no one answered ever. Once I got there, no one at the main door, still not answering the phone, so I went upstairs to the hostel floor to knock on the door and still no answer. It was past midnight and I had spent 45 minutes trying to reach someone to check in. One guy showed up by the stairs and told me reception was on 7th. Floor LOL! Who knew? Why this info isn’t on the web? Other than that incident the room was so comfy and clean, still worthy staying here.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Diego, Rosario

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tocó la terraza con vista a la ciudad... Muy lindo. La única contra que tiene es la espera del ascensor...
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

JIE

Disliked: Staff & service, property conditions & facilities, room comfort
We booked the room with breakfast included. But when we go to Sky44 to have breakfast, they font have our room number on their list. Asked front desk staff, they confirmed I do have breakfast. Obviously, they forget about it. The room is small. WI-FI is so bad. Asked front desk staff to reboot their router. But soon went bad again. Their are several hostal in the building. But hostal Charlotte is not listed at the street level. The booking says go to floor 9. But the front desk is at flor 7. The location is good on Gran Via. But it is noisy at night
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, separate shower and toilet in separate rooms within the room, two sinks and the roof top restaurant/bar is a nice additional. It was a little hard to find and the name isn't listed out on the signs, this is important since there are several other hostels located in the same building.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very well located, nice and clean
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy centrico, limpio y moderno, empleados atentos y corteses.
Stayed 4 nights in Mar 2019

8/10 Good

Daniela L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Everything was fine and the location is perfect
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
this was a great budget stay and awesome location. the staff was rude.
Stayed 3 nights in Oct 2018

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities

In the heart of Madrids central commercial area

Stayed 3 nights in Oct 2018

8/10 Good

Sam, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Based in the city. Can get loud! Pay extra for the terrace city view it is definatly worth it. Good value for money overall very impressed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Location

Very quick check in, beautiful common areas, quiet spot in the busiest place in the city. Clean, lovely beds. Clean, modern bathroom. Working wifi. Great views of the city. A/C controls at reception, so it was a bit warm for us.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairly good hotel

The hotel location is very central and right in front of a metro stop. The room had a basic modern look, it was reasonably clean and it's spacious. The downsides are the noise from other guests coming and going that can easily be heard in the room and the air conditioning that cannot be controlled by the guests.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
There was not really a signage for Hostal Charlotte; Charlotte is at 9th floor and the reception is at 7th (or 8th), in any case it was not written. Also could be better if the receptionist speaks English more fluently. Was unable to get wifi from the room, I had to approach the skybar for access - was quite awkward to enter bar to ask wifi but not drinks (I do not drink)
Stayed 1 night in Jul 2018