City center stay
At this Madrid Centro hotel, you'll be well placed to visit Gran Via Street and Royal Theatre, both within a 5-minute walk. Puerta del Sol and Plaza Mayor are also within half a mile (1 km).
Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. Business travelers can take advantage of the business center. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.
Free WiFi, kitchens
The 37 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Other amenities include minibars, coffee/tea makers, and hair dryers.
Jul 30, 2019 by Sergio Gómez - Front desk agent
Dear client, First of all we would like to thank you for your interest in us. Thank you for taking the time writting us a great feedback of our service , rooms and location. It would be a pleassute to welcome back you as soon as you can. Kind regards from Madrid Sergio Gómez - Front desk agent
Jul 29, 2019 by Sergio Gómez - Front desk
Dear client, Thank you for taking the time to rate us. We look forward to welcome you son. Best regards, Sergio Gómez Front Desk Agent
Sep 27, 2018 by Bárbara Soria - Front desk
Dear RD, Many thanks for your stay at Room Mate Laura and for sharing your experience in Expedia. We are really happy to know you enjoyed your stay with us and you like our room and our helpful customer service. In Room Mate we always work to provide the best service to all our guest. We hope to have the pleasure to welcome you back one day in the near future. Regards, Bárbara Soria - Front des
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Be Mate Callao. This 3-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Be Mate Callao offers 37 accommodations with minibars and safes. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 72 between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.