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Relais & Châteaux Heritage Madrid

5.0 star property
5-star luxury hotel near Lazaro Galdiano Museum

Choose dates to view prices

Photo gallery for Relais & Châteaux Heritage Madrid

Lounge
Interior detail
Bar (on property)
Bar (on property)
Property entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Diego de León, 43, Madrid, 28006
  • Place, San Camilo Hospital Quirón
    ‪3 min walk‬
  • Place, El Corte Inglés
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room (interior + parking included)

Minibar, in-room safe, desk, blackout drapes

Classic Double Room (interior + parking included)

10.0 out of 10
Exceptional
(4 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (interior)

Double Room, Mobility Accessible (interior) | Minibar, in-room safe, desk, blackout drapes

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Classic Double Room (interior)

Minibar, in-room safe, desk, blackout drapes

Classic Double Room (interior)

9.4 out of 10
Exceptional
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Salamanca stay.With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of Lazaro Galdiano Museum and 2 miles (3 km) of Bernabéu Stadium. Thyssen-Bornemisza National Museum and El Retiro Park are also within 3 miles (5 km).

What's nearby

  • San Camilo Hospital Quirón - 3 min walk - 0.2 miles
  • Paseo de la Castellana - 10 min walk - 0.5 miles
  • U.S. Embassy - 11 min walk - 0.6 miles
  • El Corte Inglés - 14 min walk - 0.8 miles
  • Movistar Arena - 16 min walk - 0.9 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Cazorla - ‬4 min walk
  • ‪Marisquería Norte Y Sur - ‬3 min walk
  • ‪Makami Ramen - ‬2 min walk
  • ‪Restaurante Encinas - ‬3 min walk

About this property

Relais & Châteaux Heritage Madrid

5-star luxury hotel near Lazaro Galdiano Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Relais & Châteaux Heritage Madrid.

This 5-star Madrid hotel is smoke free.

  • 46 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Relais & Châteaux Heritage Madrid offers 46 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Front of property
Barceló Emperatriz
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,123 reviews
$231 nightly
The price is $254
Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Weight limit: 15 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

How close is Relais & Châteaux Heritage Madrid to the airport?

Relais & Châteaux Heritage Madrid is 7.2 mi (11-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Apr 19, 2026 start from $466, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Relais & Châteaux Heritage Madrid have an airport shuttle?

Relais & Châteaux Heritage Madrid offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 170 per vehicle, roundtrip.

Does Relais & Châteaux Heritage Madrid offer free breakfast?

Free breakfast isn’t provided at Relais & Châteaux Heritage Madrid, but buffet breakfast is offered for a fee of EUR 38 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Relais & Châteaux Heritage Madrid?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Relais & Châteaux Heritage Madrid?

Free parking is not available at this hotel.

Does Relais & Châteaux Heritage Madrid have a pool?

Relais & Châteaux Heritage Madrid does not have a pool.

Does Relais & Châteaux Heritage Madrid have a restaurant?

Yes, there is a restaurant on site.

Does Relais & Châteaux Heritage Madrid have a spa?

There are no spa services available at this hotel.

How close is Relais & Châteaux Heritage Madrid to downtown Madrid?

Relais & Châteaux Heritage Madrid is 1.8 mi away from Madrid.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 496 out of 579 reviews
Rating 8 - Good. 63 out of 579 reviews
Rating 6 - Okay. 12 out of 579 reviews
Rating 4 - Poor. 4 out of 579 reviews
Rating 2 - Terrible. 4 out of 579 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Salwa

Liked: Cleanliness, amenities, property conditions & facilities
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Stayed 2 nights in Dec 2025

4/10 Poor

Mateja

Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 3 nights in Nov 2025

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Noreen

Stayed 4 nights in Nov 2025

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional services
Stayed 2 nights in Nov 2025

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Madrid.

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Stayed 2 nights in Oct 2025

8/10 Good

Marjan

Traveled with partner
Liked: Staff & service
Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 3 nights in Sep 2025

10/10 Excellent

Kirti, Plantation

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 4 nights in Aug 2025

8/10 Good

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
Stayed 3 nights in Aug 2025

8/10 Good

CHARLES

Traveled with partner
Liked: Cleanliness, staff & service
Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Stayed 6 nights in Aug 2025

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Food was mediocre, staff is fantastic , hotel is ok
Stayed 3 nights in May 2025

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del personal, muy amable de lo mejor!! Y las instalaciones una joya, exquisita!! Me encantó!!
Stayed 1 night in Aug 2025

10/10 Excellent

Sanley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Exceptional, Elegant , Exclusive , Luxurious, Quiet and Very Friendly Staff . HIGHLY RECOMMEND. A Gem 💎 in Madrid 🇪🇸 💎
Stayed 3 nights in Jul 2025

10/10 Excellent

camilo

Stayed 3 nights in Jul 2025