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Relais & Châteaux Heritage Madrid

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Photo gallery for Relais & Châteaux Heritage Madrid

A spacious lobby with a checkered floor, seating areas with tropical leaf-patterned upholstery, and a large mirror reflecting the space.
Bar (on property)
Interior detail
Property entrance
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Diego de León, 43, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪10 min walk‬
  • Place, U.S. Embassy
    ‪13 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Mobility Accessible (interior)

A hotel room with a large bed, two bedside lamps, a green patterned wall, and a window with curtains.

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Double Room (interior)

View from room

Classic Double Room (interior)

9.6 out of 10
Exceptional
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Room Non smoking

A hotel room with a large bed, two bedside tables, a desk with a lamp, and a chair.

Classic Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room Non smoking

A bedroom with a tufted headboard, a bed with white linens, a patterned rug, a chair, and a dresser.

Superior Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Non smoking

A modern bathroom with two sinks, a large mirror, and a shower.

Junior Suite Non smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Madrid

Salamanca stay.With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of Lazaro Galdiano Museum and 2 miles (3 km) of Bernabéu Stadium. Thyssen-Bornemisza National Museum and El Retiro Park are also within 3 miles (5 km).

What's nearby

  • Golden Mile - 10 min walk - 0.5 miles
  • Paseo de la Castellana - 10 min walk - 0.5 miles
  • ABC Serrano - 11 min walk - 0.6 miles
  • U.S. Embassy - 13 min walk - 0.7 miles
  • Movistar Arena - 18 min walk - 1.0 mile

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Restaurante Encinas - ‬3 min walk
  • ‪Levadura Madre - ‬1 min walk
  • ‪Makami Ramen - ‬2 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk
  • ‪Cazorla - ‬4 min walk

About this property

Relais & Châteaux Heritage Madrid

5-star luxury hotel near Lazaro Galdiano Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Relais & Châteaux Heritage Madrid.

This 5-star Madrid hotel is smoke free.

  • 46 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Relais & Châteaux Heritage Madrid offers 46 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Weight limit: 15 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

How close is Relais & Châteaux Heritage Madrid to the airport?

Relais & Châteaux Heritage Madrid is 7.2 mi (11-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Jul 26, 2026 start from $253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Relais & Châteaux Heritage Madrid have an airport shuttle?

Relais & Châteaux Heritage Madrid offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 170 per vehicle, roundtrip.

Does Relais & Châteaux Heritage Madrid offer free breakfast?

Free breakfast isn’t provided at Relais & Châteaux Heritage Madrid, but buffet breakfast is offered for a fee of EUR 38 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Relais & Châteaux Heritage Madrid?

No, there is no casino at this hotel, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are nearby.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Relais & Châteaux Heritage Madrid?

Free parking is not available at this hotel.

Does Relais & Châteaux Heritage Madrid have a pool?

Relais & Châteaux Heritage Madrid does not have a pool.

Does Relais & Châteaux Heritage Madrid have a restaurant?

Yes, there is a restaurant on site.

Does Relais & Châteaux Heritage Madrid have a spa?

There are no spa services available at this hotel.

How close is Relais & Châteaux Heritage Madrid to downtown Madrid?

Relais & Châteaux Heritage Madrid is 1.8 mi away from Madrid.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 509 out of 594 reviews
Rating 8 - Good. 64 out of 594 reviews
Rating 6 - Okay. 12 out of 594 reviews
Rating 4 - Poor. 5 out of 594 reviews
Rating 2 - Terrible. 4 out of 594 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was expensive, 30 euros per person
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Margot

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms and extremely helpful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome breakfast
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Salwa

Liked: Cleanliness, amenities, property conditions & facilities
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Food was mediocre, staff is fantastic , hotel is ok
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room and helpful staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and the services
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We loved our stay - just perfect!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great breakfast, great service!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located, super clean rooms.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lorenzo

Had a lovely experience at the Heritage hotel
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location for shopping and dining.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional services
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kent

Liked: Amenities
excellent property and service.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the hotel was spotless so well located and very comfortable
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marebeth Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Stayed 4 nights in Apr 2025