Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
5-star luxury hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Lobby
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Gran Premium with Jacuzzi Red Level Lounge Access | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Hermosilla 2, Madrid, Madrid, 28001
  • Gran Via
    ‪16 min walk‬
  • Prado Museum
    ‪19 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

Presidential Penthouse Suite Red Level (3+1)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Room

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Red Level Room (2+1)

  • Sleeps 3
  • 1 King Bed

Premium Room (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

Premium Room (3 Adults)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Presidential Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite Red Level (4+1)

  • Sleeps 5
  • 1 King Bed

Red Level Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Penthouse Suite Red Level

8.0 out of 10
Very good
(1 review)
  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Red Level Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Red Level Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Premium

9.6 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Supreme Room

9.0 out of 10
Wonderful
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

  • 968 sq ft
  • Sleeps 5
  • 1 King Bed

Gran Premium with Jacuzzi Red Level Lounge Access

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Master Suite Red Level

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

Supreme

9.6 out of 10
Exceptional
(15 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Redlevel One Bedroom Master Suite with Terrace

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Redlevel One Bedroom Master Suite with Terrace (2+1)

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Penthouse Suite Red Level (3+1)

  • 854 sq ft
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Penthouse Suite Red Level (2+2)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Master Suite Red Level (2+1)

  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Red Level Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Supreme Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

One-Bedroom Suite Red Level

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Grand Family Room

  • Sleeps 5
  • 1 Twin Sofa Bed and 1 King Bed OR 2 Twin Beds and 1 Twin Sofa Bed

One-Bedroom Master Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Red Level Penthouse Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

Family Supreme Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2
  • 1 Double Bed

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

Red Level Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Presidential Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Red Level Two Bedroom Suite

  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed

Deluxe Junior Suite Red Level

  • Sleeps 5
  • 1 Twin Sofa Bed and 1 King Bed

One-Bedroom Master Suite Red Level

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Salamanca stay.Within a 15-minute walk of this Salamanca hotel, you'll find U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 2 miles (3 km).

What's nearby

  • Gran Via - 16 min walk - 0.9 miles
  • Prado Museum - 19 min walk - 1.1 miles
  • Puerta del Sol - 3 min drive - 1.1 miles
  • Plaza Mayor - 4 min drive - 1.8 miles
  • El Retiro Park - 5 min drive - 1.8 miles

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

5-star luxury hotel near U.S. Embassy
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Fenix Gran Meliá - The Leading Hotels of the World . An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 7 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers 188 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch plasma TV with cable/satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

How close is Hotel Fenix Gran Meliá - The Leading Hotels of the World to the airport?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is 8.4 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Aug 4, 2025 start from $336.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have an airport shuttle?

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers an airport shuttle 24 hours a day, for a charge of EUR 105 per vehicle, one way.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free breakfast?

Free breakfast isn’t provided at Hotel Fenix Gran Meliá - The Leading Hotels of the World , but buffet breakfast is offered for a fee of EUR 40 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no casino at this hotel, but Casino Gran Via (19-min walk) is nearby.

What time is check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Free parking is not available at this hotel. Self parking is available for EUR 40.00 per day.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a pool?

Hotel Fenix Gran Meliá - The Leading Hotels of the World does not have a pool.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a spa?

This hotel has a spa, which features body treatments, facials, and massages.

How close is Hotel Fenix Gran Meliá - The Leading Hotels of the World to downtown Madrid?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is 1 mi away from Madrid.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyung Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Felipe, Miami

Stayed 2 nights in Mar 2025

8/10 Good

Lawrence, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day, with standard Spanish style offerings. Premium spirits are freely poured, including Moët Chandon champagne; service is excellent. The Club Room is unexceptional, joining space with Aduana, a limited-menu restaurant; there is access to two uninspiring outdoor terraces, one for smokers. Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury. The other restaurant in the hotel, Zuma, offers Japanese gastronomic fare. Restaurant prices are astronomic, and we avoided them. Note: only some rooms of this category have walk-in showers, in the event a shower-over-tub doesn’t suit, you must specify.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Avi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing hotel and experience

Amazing facility, service and ambience. We'll be always happy to return to Fénix Gran Melia. Special thanks to the frontal desk which excelled in tourist support and kindness. Kudos to Antonio, Jean Paul and Santiago at the front door for their assistance and care.
Stayed 5 nights in Mar 2025

10/10 Excellent

gerhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restuarants
Stayed 1 night in Mar 2025

8/10 Good

Perla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy limpio y te dejan bastantes toallas ,los empleados todos eran muy amables
Stayed 1 night in Mar 2025

10/10 Excellent

Hedy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 6 nights in Mar 2025

10/10 Excellent

Hedy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service experience...
Stayed 7 nights in Mar 2025

10/10 Excellent

Amie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 night stay, rooms, staff, food everything was perfect!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Dorado

Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A t5 star experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Pierre

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Kevin

Stayed 4 nights in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Madrid!

We really enjoyed our stay. The staff is extremely friendly and helpful! The rooms have a good size, the restaurantes are excellent on the property and they are always ready to help!
Stayed 2 nights in Jan 2025

10/10 Excellent

Neritan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything
Stayed 3 nights in Jan 2025

4/10 Poor

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hala Madrid
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for vacation
Stayed 5 nights in Dec 2024

8/10 Good

Marina

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the finest hotel we ever stayed at. Everything was spectacular and comfortable. The staff was friendly, professional and impeccable. The facilities were nothing short of beautiful. A must stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2024

10/10 Excellent

Sivaramakrishnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular 5 star experience. Granted we paid for the upgraded rooms and service but it was worth every penny. Always available to help new travelers to Europe. Loved the recommendations help booking excursions.
Stayed 2 nights in Nov 2024