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Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
5-star luxury hotel near U.S. Embassy

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Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Restaurant
Property preview
Premium bedding, down comforters, minibar, in-room safe
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Hermosilla 2, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Gran Via
    ‪16 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Premier Room

Lobby

Premier Room

  • Sleeps 2

View all photos for Supreme Room Redlevel

Lobby

Supreme Room Redlevel

  • Sleeps 2

View all photos for Red Level Junior Suite

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Red Level Junior Suite

  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Colon Penthouse Suite Redlevel

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Colon Penthouse Suite Redlevel

  • Sleeps 4

View all photos for Junior Suite Red Level

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Junior Suite Red Level

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Deluxe Junior Suite Red Level

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Castellana Presidential Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level

8.0 out of 10
Very good
(1 review)
  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (2+2)

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One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (2+1)

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One Bedroom Suite Red Level (2+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (3+1)

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One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedrooms Suite Red Level

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Two Bedrooms Suite Red Level

  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Family Grand Supreme

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Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Supreme Room

Premium bedding, down comforters, minibar, in-room safe

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level (3+1)

  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Red Level (2+1)

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Master Suite Red Level (2+1)

  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Castellana Presidential Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level (2+2)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Castellana Presidential Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level (3+1)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Premier Room (3AD)

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Premier Room (3AD)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room (2+1)

Premium bedding, down comforters, minibar, in-room safe

Premier Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Supreme Room Red Level (2+1)

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Supreme Room Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite Red Level (4+1)

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Two Bedroom Suite Red Level (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Castellana Presidential Suite Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level (2+1)

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Colon Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Red Level Two Bedroom Suite

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Red Level Two Bedroom Suite

  • Sleeps 6

View all photos for Premier Room

Premium bedding, down comforters, minibar, in-room safe

Premier Room

9.6 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Supreme Room

Premium bedding, down comforters, minibar, in-room safe

Family Supreme Room

  • Sleeps 2

View all photos for Master Suite Terrace Red Level

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Master Suite Terrace Red Level

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Master Suite Terrace Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

Master Suite Terrace Red Level (2+1)

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Supreme Room Red Level

Premium bedding, down comforters, minibar, in-room safe

Supreme Room Red Level

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Red Level Lounge Access

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One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Supreme Room with Jacuzzi Red Level

Grand Supreme Room with Jacuzzi Red Level | Premium bedding, down comforters, minibar, in-room safe

Grand Supreme Room with Jacuzzi Red Level

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Red Level

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Master Suite Red Level

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme

Supreme | Premium bedding, down comforters, minibar, in-room safe

Supreme

9.6 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room With Hot Tub Red Level

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Grand Premium Room With Hot Tub Red Level

  • Sleeps 2

View all photos for Deluxe Junior Suite Red Level

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Deluxe Junior Suite Red Level

  • Sleeps 5

View all photos for One-Bedroom Suite Red Level

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One-Bedroom Suite Red Level

  • Sleeps 4

View all photos for Grand Family Room

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Grand Family Room

  • Sleeps 5

View all photos for Red Level Grand Premium Room With Jacuzzi

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Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

View all photos for Presidential Penthouse Suite Red Level

Lobby

Presidential Penthouse Suite Red Level

  • Sleeps 2

View all photos for One-Bedroom Master Suite Red Level

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One-Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Classic Queen Room

Lobby

Classic Queen Room

  • Sleeps 2

View all photos for One-Bedroom Master Suite Red Level

Outdoor spa tub

One-Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Supreme Room

Lobby

Supreme Room

  • Sleeps 3

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About the neighborhood

Madrid

Salamanca stay.Within a 15-minute walk of this Salamanca hotel, you'll find U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 2 miles (3 km).

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Plaza de Colon - 2 min walk - 0.1 miles
  • Plaza de Cibeles - 11 min walk - 0.6 miles
  • Gran Via - 16 min walk - 0.9 miles
  • Puerta del Sol - 3 min drive - 1.1 miles

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Zuma Madrid - ‬1 min walk
  • ‪Ten Con Ten - ‬3 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Hermosilla - ‬1 min walk
  • ‪Papúa Colón - ‬3 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

5-star luxury hotel near U.S. Embassy
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Fenix Gran Meliá - The Leading Hotels of the World . An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers 186 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 45 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch plasma TV with cable/satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 45.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

How close is Hotel Fenix Gran Meliá - The Leading Hotels of the World to the airport?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is 8.4 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Jan 11, 2026 start from $364.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have an airport shuttle?

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers an airport shuttle 24 hours a day, for a charge of EUR 105 per vehicle, one way.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free breakfast?

Free breakfast isn’t provided at Hotel Fenix Gran Meliá - The Leading Hotels of the World , but buffet breakfast is offered for a fee of EUR 40 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no casino at this hotel, but Casino Gran Via (19-min walk) is nearby.

What time is check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Free parking is not available at this hotel. Self parking is available for EUR 45.00 per day.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a pool?

Hotel Fenix Gran Meliá - The Leading Hotels of the World does not have a pool.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a spa?

This hotel has a spa, which features massages, body treatments, and facials.

How close is Hotel Fenix Gran Meliá - The Leading Hotels of the World to downtown Madrid?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is 1 mi away from Madrid.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, wonderful staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 4 nights in Aug 2025

10/10 Excellent

Campos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Will be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!
Stayed 1 night in Aug 2025

10/10 Excellent

Kerry, Greater Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

felipe

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Lilian Broukhim

Stayed 3 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Stayed 8 nights in Jul 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Zourik

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Stayed 8 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

10/10 Excellent

ROMER

Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location Service was excellent Staff very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Henry, Driggs

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Manolo Higueros

Stayed 3 nights in Jun 2025

10/10 Excellent

Alenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a nice area
Stayed 3 nights in Jun 2025

2/10 Terrible

james

Liked: Cleanliness
Disliked: Room comfort

Scam artists

Doormen were wonderful but the praises stop there, from the moment we arrived we were bombarded with up charges and to book tours, only later to find out that when we did ask them to book a train ticket we were charged double the price, when we confronted the front desk, they said they were obligated to use travel agency, but the unforgivable sin to me was when a bartender added 5 euro extra tip to a one cocktail bill after I signed the check.
Stayed 7 nights in Jun 2025