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Hotel Description

3-star aparthotel near Gran Via Street, connected to a shopping center

Salamanca stay

With a stay at this Salamanca aparthotel, you'll be close to Gran Via Street and Prado Museum. Also nearby are El Retiro Park and Puerta del Sol.

Round-the-clock service

An area shuttle is available at this aparthotel, along with free WiFi in public areas and dry cleaning. Luggage storage, laundry facilities, and concierge services are also on offer.

Free WiFi, kitchenettes

The 132 soundproofed apartments offer free WiFi and room service. Flat-screen TVs come with digital channels, and other amenities include kitchenettes and dining areas.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$56* Per night/room Aug 25 - Aug 26

Triple Room (1-3 people)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Apartment )

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment (1-4 people)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apart-Hotel Serrano Recoletos ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Apart-Hotel Serrano Recoletos

Everyone (1) Couples (1) Family (1)
1 out of 5

Posted by on May 12, 2022

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2 out of 5
The hotel has no aircondition,the elevator are almost broke,halls are dusrty 😭😭😭😭

Posted by on Jul 21, 2019

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About the Apart-Hotel Serrano Recoletos

Location Calle de Villanueva, 2, Madrid, Madrid 28001

Property Features

Apart-Hotel Serrano Recoletos offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. An area shuttle within 5 meters is available for a fee. Apart-Hotel Serrano Recoletos also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This 3-star Madrid aparthotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (0.1 km / 0.1 mi)
  • Metro station: Colon Station (0.3 km / 0.2 mi)
  • Property shuttles: Area shuttle within 5 meters available for a surcharge

Room Amenities

Apart-Hotel Serrano Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Renovation of all guestrooms was completed in December 2016.

  • In-room kitchenette
  • Dining room
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave available
  • Stove
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Apart-Hotel Serrano Recoletos

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - _

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is _. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property registry number - _
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • State tax ID - _
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Hotel Names

  • Apartamentos Recoletos
  • Apartamentos Recoletos Apartment
  • Apartamentos Recoletos Apartment Madrid
  • Apartamentos Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos
  • Serrano Recoletos Madrid
  • Serrano Recoletos
  • Apart-Hotel Serrano Recoletos Aparthotel
  • Apart-Hotel Serrano Aparthotel
  • Apart-Hotel Serrano
  • Apart Hotel Serrano Recoletos
  • Apart Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Aparthotel
  • Apart-Hotel Serrano Recoletos Aparthotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.