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4.6 out of 5

"Excellent - family friendly location near the airport w/many neighborhood restaurants in walking distance. Perfect for families w/kids who need triple ... " More

By a verified traveler on Thu 15 Aug 2019

Hotel Description

4-star hotel near Castillo de la Alameda, connected to the convention center

Close to airport

Your stay at this Barajas hotel places you within 2 miles (3 km) of Castillo de la Alameda and El Capricho Park. Plenilunio Shopping Mall and Fuente de la Concha are also within 2 miles (3 km).

Free airport shuttle

This hotel features a seasonal outdoor pool and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and a picnic area are also offered.

Free WiFi, digital TV

The 81 soundproofed guestrooms offer free WiFi and room service. TVs come with digital channels, and other amenities include hydromassage showerheads and hair dryers.

Double Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$65* Per night/room Aug 2 - Aug 3

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Quadruple Room (2 + 2)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Triple Room (2 + 1)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Sercotel Madrid Aeropuerto ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sercotel Madrid Aeropuerto

Everyone (5) Family (4)
5 out of 5
Excellent - family friendly location near the airport w/many neighborhood restaurants in walking distance. Perfect for families w/kids who need triple/quad rooms.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by AC. Front Desk Manager

Dear guest, Thank you for the kind review. We are really glad the hotel suited your trip perfectly. We hope to see you soon again!

4 out of 5
Food service was so so. Desk service was good. Room was great.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 8, 2019 by DP - Directora Hotel Sercotel Madrid Aeropuerto

Thank you!!

5 out of 5
Near to Airport, comfortable and very cleaning. The customer service excellent.

Posted by on May 30, 2019

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Comment from Hotel Management

May 31, 2019 by DP - Directora Hotel Sercotel Madrid Aeropuerto

Thank you!

4 out of 5
SHUTTLE SERVICE WAS AWESOME, AND HAD PICK UP TO AND FROM AIRPORT. STAFF WAS FRIENDLY AND EAGER TO PLEASE. BEDS WERE CLEAN AND COMFORTABLE. PILLOWS, SHEETS AND TOWELS WERE OF GOOD QUALITY. THEY OFFER A 5 AM BREAKFAST START FOR GUESTS WHO HAVE EARLY FLIGHTS. QUITE A BIT FATHER FROM THE AIRPORT TERMINAL WAS AT (T-4) THAN I HAD IMAGINED.

Posted by on May 1, 2019

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Comment from Hotel Management

May 27, 2019 by DP - Directora Hotel Sercotel Madrid Aeropuerto

Thank you Sunny! We are located only 2 km away form terminals 1,2 and 3. Terminal 4 was built separated from the rest of the airport, so it is around 8 km from us! We are sorry that on this occassion your terminal was the furthest one! Regards,

5 out of 5
This hotel chef not only presents a lovely breakfast buffet, but prepared the best salmon w/cuscous and an excellent chicken cesar salad for supper. We stayed one night as our jumping off point before driving to southern Spain and going to Tangiers. The staff was very nice. This hotel is well priced. The shuttle from the airport is free. An altogether good buy.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by DP - Directora Hotel Sercotel Madrid Aeropuerto

Thank you so much for such a complete review!! We are very happy that wcovered all your needs from the mornig until the evening! We hope you enjoy your trip and look forward to welcoming you again on your way back! Regards,

5 out of 5

Posted by on Nov 25, 2018

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Comment from Hotel Management

Nov 26, 2018 by DP - Directora Hotel Sercotel Madrid Aeropuerto

Thank you!

4 out of 5
Don't expect the last shuttle to actually pick you up. I called multiple times, but still ended up having to take a taxi from the airport. Was very irritating and expensive. Otherwise the place is nice, clean and friendly.

Posted by , from Omaha, NE on Nov 19, 2018

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Comment from Hotel Management

Nov 22, 2018 by DP - Directora Hotel Sercotel Madrid Aeropuerto

Thank you so much for sharing your experience Curtis! Our last shuttle departs from Barajas T4 at 11.30PM and Barajas T1&T2 at 11:45PM. We have checked your reservation, and you checked in around 11PM, so could you give us more information on what happenned during your arrival? We really appreciate your feedback to improve our service, but anyway we would like to apologize if you could not use our free shuttle service. Regards,

5 out of 5

Posted by on Sep 23, 2018

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Comment from Hotel Management

Sep 24, 2018 by AC. Front Desk Manager

We appreciatte your feedback. Best regards.

About the Sercotel Madrid Aeropuerto

Location Calle del Galeon, 25, Madrid, Madrid 28042

Renovations + Closures

The property is closed between 24 March and 26 April.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free at scheduled times. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Built in 2003
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (2.5 km / 1.6 mi)
  • Train station: Coslada Station (7.7 km / 4.8 mi)
  • Metro station: Alameda de Osuna Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Madrid Aeropuerto offers 81 accommodations with safes and hair dryers. Digital television is provided. Bathrooms include hydromassage showerheads and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Digital channels
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 7 AM to 11 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Measures to reduce infection (Spain)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guest stays 72 hours
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.50 per person (approximately)
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Madrid Petit Palace
  • Palace Petit Madrid
  • Petit Madrid
  • Petit Palace Aeropuerto
  • Petit Palace Aeropuerto Hotel
  • Petit Palace Aeropuerto Hotel Madrid
  • Petit Palace Aeropuerto Madrid
  • Petit Palace Madrid
  • Sercotel Madrid Aeropuerto Hotel
  • Petit Palace Madrid Aeropuerto Hotel
  • Sercotel Aeropuerto Hotel
  • Sercotel Aeropuerto
  • Sercotel Madrid Aeropuerto Hotel
  • Sercotel Madrid Aeropuerto Madrid
  • Sercotel Madrid Aeropuerto Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.